National Account Manager, eCommerce Pure-Play / Amazon Job at Ferrero in Lake Hi

Overview

National Account Manager, eCommerce Pure-Play / Amazon opportunity at Ferrero, Parsippany. You will drive accelerated growth for Ferrero’s Amazon business, focusing on new categories and emerging brands, reporting to the Director of Amazon Sales.

Responsibilities

• Develop holistic Amazon strategy for assigned brands/category, including full year sales, ongoing business operations management and marketing execution with cross-functional support.
• Achieve or exceed sales and trade targets for the customer within budget; identify new and profitable opportunities to improve the Amazon P&L across Commercial and Supply Chain opportunities.
• Coordinate with Customer Services (Supply Chain) to ensure proper PO processing and collaborate with the broader supply chain to optimize the distribution network for long-term growth on Amazon.
• Develop Amazon portfolio strategy, plans and budget to achieve goals; collaborate with Brand and Trade Marketing to evolve the Amazon range, distribution targets, SRPs, and successful product launches.
• Develop and execute promotional plans within budget; secure funding for Amazon media programs and coordinate with cross-functional teams to drive traffic and conversions on Amazon.
• Collaborate with the eCommerce Content team to manage product updates, seasonal launches, content, images, data uploads and merchandising.
• Develop KPIs to benchmark the Amazon business; perform ongoing analysis and deliver regular reporting to cross-functional teams and leadership.
• Use digital shelf insights to track execution performance and drive ongoing optimization.

Account Management

• Support customer business reviews, Joint Business Plan updates, replenishment/supply chain reviews, and line reviews to achieve business results.
• Develop strategic, consultative relationships with key Amazon decision makers and agency partners.
• Articulate operational insights to influence Ferrero-wide decisions to drive internal change.
• Communicate competitive issues and opportunities to cross-functional teams.
• Maintain industry, category, customer and consumer expertise; support annual customer plans and progress updates with leadership.

Who we are looking for

• Bachelor's Degree in marketing, business or related field; Master’s preferred
• 3-5+ years of eCommerce sales experience; CPP experience is a plus; experience on Amazon is required
• Strong understanding of digital marketing and eCommerce operations (sales, inventory, shipping, returns, customer service)
• Analytical mindset with a test-and-learn approach
• Proven cross-functional collaboration (marketing, IT, supply chain, finance, etc.)
• Project management experience with ability to lead multi-functional teams and deliver initiatives on time
• Detail-oriented, action-biased, able to work with ambiguity
• Strategic and hands-on when needed; able to work independently or in a team
• Strong leadership and communication skills

Compensation & Benefits

The base salary range is $105,000 - $130,000 annually. Actual compensation will be determined by experience and qualifications. This range reflects the anticipated salary for this position at this time. In addition to base salary, Ferrero offers a comprehensive benefits package (health insurance, retirement plans, paid time off, and more). Learn more about benefits at https://www.ferrerocareers.com/us/en/our-benefits.

Like us to be successful

Consumers, quality and care are at the heart of Ferrero. Be consumer- and product-centric, dedicated to crafting brilliant results for consumers around the world.

Diversity & Equal Opportunity

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and have equal opportunities. Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.

Job location: Parsippany, NJ