Prince William County, VA
Salary:
$28.32 - $53.05 Hourly Location :
Prince William County, VA Job Type:
Full-Time (FT) Job Number:
202510070 Department:
COMMUNITY SERVICES Division:
ADMINISTRATIVE SERVICES DIVISION Opening Date:
09/23/2025 Closing Date:
9/30/2025 11:59 PM Eastern GRADE:
B24 Hiring Salary:
$28.32 - $40.69
Introduction Apply your customer service and behavioral healthcare skills to help the Prince William County community. Community Services is seeking an energetic, customer service-first lead worker to enhance the delivery of behavioral healthcare services to the Prince William Community. This individual will support all levels within the organization to maximize clinical and case management services for clients. Collaborating with other services within Community Services, you will be expected to create a continuous learning environment in which your team can thrive.
About This Role:
Successful candidates in this role will be a detail-oriented, solution-oriented individual who enjoys variety throughout their workday. You will be working with all programs and staff to efficiently manage the business operations of Community Services. You will refine and define policies and procedures to solve problems and correct issues. You will be gathering data in comprehensive ways and updating team members to enhance the performance of the team.
Minimum Requirements:
The successful candidate will have experience in a large organization providing technical support as follows: High school diploma or G.E.D. 3 years of providing business operations service in a behavioral healthcare setting Preferences:
Experience with Electronic Health Record Systems Experience with medical scheduling, medical records, and front desk operations in a medical or behavioral healthcare setting Special Requirements (if applicable):
occasional lifting and carrying of not more than 15 lbs of office equipment to redistribute assets throughout the agency.
Work Schedule:
Atypical work schedule provides flexible coverage over normal agency business hours, between 7 am and 5 pm, not to exceed standard work time on any given day. Very occasional evening or weekend support when new technology is rolled out to the agency. Not telework eligible.
Starting Salary Range:
$28.32-$40.69 hourly
We also offer great benefits, including:
Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for additional information.
NOTE:
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click
here
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
Yes, I acknowledge and understand the above statement and wish to continue in this process. No, I do not wish to proceed any further in this process.
02
Please select the choice that best describes your education.
Bachelor's degree or higher Associate's degree or higher High School Diploma or GED None of the above
03
Please quantify your experience providing business operations service in a behavioral healthcare setting.
5 or more years 4 or more years 3 or more years 2 or more years 1 or more years Less than 1 year experience
04
Please select the number of staff you have supported in a behavioral healthcare setting.
More than 50 staff 30 - 50 staff 20- 30 staff 10 -20 staff Less than 10 staff
05
*How many years of experience do you have with an Electronic Health Record system?
5 or more years of experience 4 or more years of experience 3 or more years of experience 2 or more years of experience 1 or more years of experience Less than one year experience
06
Please select all the medical business operations you are familiar with (select all that apply)
Medical Scheduling Medical Records Medical Front Desk Operations None of the above
Required Question
$28.32 - $53.05 Hourly Location :
Prince William County, VA Job Type:
Full-Time (FT) Job Number:
202510070 Department:
COMMUNITY SERVICES Division:
ADMINISTRATIVE SERVICES DIVISION Opening Date:
09/23/2025 Closing Date:
9/30/2025 11:59 PM Eastern GRADE:
B24 Hiring Salary:
$28.32 - $40.69
Introduction Apply your customer service and behavioral healthcare skills to help the Prince William County community. Community Services is seeking an energetic, customer service-first lead worker to enhance the delivery of behavioral healthcare services to the Prince William Community. This individual will support all levels within the organization to maximize clinical and case management services for clients. Collaborating with other services within Community Services, you will be expected to create a continuous learning environment in which your team can thrive.
About This Role:
Successful candidates in this role will be a detail-oriented, solution-oriented individual who enjoys variety throughout their workday. You will be working with all programs and staff to efficiently manage the business operations of Community Services. You will refine and define policies and procedures to solve problems and correct issues. You will be gathering data in comprehensive ways and updating team members to enhance the performance of the team.
Minimum Requirements:
The successful candidate will have experience in a large organization providing technical support as follows: High school diploma or G.E.D. 3 years of providing business operations service in a behavioral healthcare setting Preferences:
Experience with Electronic Health Record Systems Experience with medical scheduling, medical records, and front desk operations in a medical or behavioral healthcare setting Special Requirements (if applicable):
occasional lifting and carrying of not more than 15 lbs of office equipment to redistribute assets throughout the agency.
Work Schedule:
Atypical work schedule provides flexible coverage over normal agency business hours, between 7 am and 5 pm, not to exceed standard work time on any given day. Very occasional evening or weekend support when new technology is rolled out to the agency. Not telework eligible.
Starting Salary Range:
$28.32-$40.69 hourly
We also offer great benefits, including:
Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities
Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for additional information.
NOTE:
The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click
here
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE! Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Temporary Provisional Seasonal employees Click on the link below to explore our plans and rates. 01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
Yes, I acknowledge and understand the above statement and wish to continue in this process. No, I do not wish to proceed any further in this process.
02
Please select the choice that best describes your education.
Bachelor's degree or higher Associate's degree or higher High School Diploma or GED None of the above
03
Please quantify your experience providing business operations service in a behavioral healthcare setting.
5 or more years 4 or more years 3 or more years 2 or more years 1 or more years Less than 1 year experience
04
Please select the number of staff you have supported in a behavioral healthcare setting.
More than 50 staff 30 - 50 staff 20- 30 staff 10 -20 staff Less than 10 staff
05
*How many years of experience do you have with an Electronic Health Record system?
5 or more years of experience 4 or more years of experience 3 or more years of experience 2 or more years of experience 1 or more years of experience Less than one year experience
06
Please select all the medical business operations you are familiar with (select all that apply)
Medical Scheduling Medical Records Medical Front Desk Operations None of the above
Required Question