Home Depot (Retail) is hiring: Cashier in San Jose

Overview

Cashier

Position in Capital Expras Way

Position Purpose : Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and / or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product / project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate, and safe cashiering services at checkout lanes and self-checkout areas.
• Process checkout and return transactions and monitor the self-checkout area.
• Seek product knowledge to assist customers and identify selling opportunities.
• Follow policies and procedures to minimize shrink.
• Assist Head Cashier with price checks, POS transactions, and markdown approvals for various registers and service areas.
• Provide first level escalation for customer issues.
• Assist in supervision, coaching, and training of Front End Associates and new Cashiers.

Qualifications

• 1+ years of cashier experience (preferred for Head Cashier role).