Overview
Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process checkout and/or return transactions, monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
Responsibilities
- Process Checkout and/or Return transactions
- Monitor and maintain the Self-Checkout area
- Proactively seek product knowledge to inform customers and identify selling opportunities
- Follow policies and procedures to minimize shrink
- Support Cashiers as a Head Cashier by expediting price checks and approving POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental
- Provide first level escalation for customer issues
- Assist in supervision, coaching and training of Front End Associates; participate in training of new Cashiers
Qualifications
- 1+ years of Cashier experience (preferred)
Benefits
Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit https://careers.homedepot.com/our-benefits
Location
City: SECAUCUS
State
NJ
Job Type
Cashier
Pay Range
$17.00 - $18.00