Cumberland Chrysler Center Inc.
Cashier / Switchboard Operator Job at Cumberland Chrysler Center Inc. in Cookevi
Cumberland Chrysler Center Inc., Cookeville, TN, United States, 38502
Overview
We are looking for a friendly, reliable, and detail-oriented Cashier / Switchboard Operator to join our dealership team. This role is often the first point of contact for our customers, so professionalism and excellent communication skills are a must. You’ll handle cashiering duties, answer and direct phone calls, and provide general support to ensure smooth daily operations.
Key Responsibilities
- Greet customers in a professional and courteous manner, in person and over the phone.
- Operate the dealership’s main switchboard, answering incoming calls and directing them to the appropriate departments.
- Process payments for service, parts, and other dealership transactions accurately (cash, check, credit/debit).
- Balance and reconcile daily cash drawer.
- Maintain a neat and organized cashier area and reception desk.
- Provide basic information to customers regarding dealership services and direct inquiries appropriately.
- Ensure a positive customer experience by maintaining professionalism at all times.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a cashier, receptionist, or customer service role preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and remain calm in a fast-paced environment.
- Proficient with basic computer skills
- Reliable, punctual, and detail-oriented.
Working Conditions
- Dealership environment, with frequent customer interaction.
- Standard business hours; some evenings or Saturdays may be required.
Benefits
- Competitive hourly pay.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Employee discounts on vehicles, parts, and service.
- Opportunities for growth within the dealership group.