Cumberland Auto Center is hiring: Cashier / Switchboard Operator in Tanglewood

Overview

We are looking for a friendly, reliable, and detail-oriented Cashier / Switchboard Operator to join our dealership team. This role is often the first point of contact for our customers, so professionalism and excellent communication skills are a must. You’ll handle cashiering duties, answer and direct phone calls, and provide general support to ensure smooth daily operations.

Key Responsibilities

• Greet customers in a professional and courteous manner, in person and over the phone.
• Operate the dealership’s main switchboard, answering incoming calls and directing them to the appropriate departments.
• Process payments for service, parts, and other dealership transactions accurately (cash, check, credit/debit).
• Balance and reconcile daily cash drawer.
• Maintain a neat and organized cashier area and reception desk.
• Provide basic information to customers regarding dealership services and direct inquiries appropriately.
• Ensure a positive customer experience by maintaining professionalism at all times.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a cashier, receptionist, or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm in a fast-paced environment.
• Proficient with basic computer skills
• Reliable, punctual, and detail-oriented.

Working Conditions

• Dealership environment, with frequent customer interaction.
• Standard business hours; some evenings or Saturdays may be required.

Benefits

• Competitive hourly pay.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Employee discounts on vehicles, parts, and service.
• Opportunities for growth within the dealership group.