ENVIRONMENTAL WASTE ACCOUNT MANAGER - KENTUCKY Job at MIDWEST ENVIRONMENTAL SERV

Overview

Midwest Environmental Services Inc. is seeking an Environmental Waste Account Manager for the Louisville, KY area. The role involves managing client relationships, ensuring service delivery, and identifying growth opportunities. Candidates should have over 5 years of experience in account management within the environmental industry and a Bachelor's degree. The position requires regular site visits and collaboration with internal teams, indicating it is not a remote job.

Job Details

Job Location: Louisville, KY

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for clients, ensure needs are met and expectations exceeded, develop and maintain long-term relationships with key accounts, conduct regular site visits and meetings, proactively identify and resolve client issues to maintain high satisfaction.
• Service Delivery & Operations: Coordinate with internal teams (operations, safety, logistics, lab, accounting, ER, etc.) to plan and execute projects, obtain and verify site safety procedures, ensure compliance with safety regulations and company policies, manage scheduling, staffing, equipment, and materials, ensure timely and on-budget project completion.
• Account Growth & Business Development: Identify opportunities to grow revenue through upselling or expanding scope, collaborate with the sales team to pursue leads and contracts, prepare proposals and service agreements, monitor market trends and competitor activities to adapt strategies.

Qualifications

• Knowledge and/or Experience: 5+ years of experience in account management, sales, or operations within the environmental industry, industrial cleaning, facilities management, or related fields.
• Computer Skills: Proficient with Microsoft Office Suite; familiarity with CRM systems and project management tools.
• Education/Certifications/Licenses: Bachelor's degree in Business, Operations Management, or related field (or equivalent experience); Valid Driver's license with an acceptable motor vehicle record (no serious moving violations within the last 3 years).
• Physical Requirements: Work is typically performed in an indoor office environment with some outdoor exposure; ability to sit, stand, walk, talk, listen, and occasionally stoop, bend, reach, and lift up to 25 pounds; manual dexterity for office equipment; clear communication and adequate vision/hearing; reasonable accommodations may be made.

Work Details

• Work Environment: Indoor office environment with occasional outdoor exposure.
• Work Schedule: Day shift, Monday – Friday; occasional overtime; some weekends and holidays may be required.
• Travel: More than 50% of time; frequent travel to the assigned region and client prospects.

Additional Information

Midwest Environmental Services Inc. is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to sex, gender, identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The company participates in E-Verify to confirm the employment eligibility of its employees in the United States.

Note: This job description outlines the primary duties and requirements expected of an Account Manager. It is not an exhaustive list of responsibilities but provides an overview of the key aspects of the role.