Ironclad Inc
Solution Engineering Manager, Commercial CAE
Ironclad Inc, San Francisco, California, United States, 94199
Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can't see risks, obligations, or act in time.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We're consistently recognized as a leader in the industry: a Leader in the
Forrester Wave
and Gartner Magic Quadrant
for Contract Lifecycle Management, a
Fortune Great Place to Work
six years running, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On.
We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L'Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It's the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.
Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We're a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes' 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We're backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
What You Will Be Doing
Build, lead, and mentor a high-performing Solution Engineering team supporting the Customer Account Executives within the sales org. Foster a collaborative and innovative team culture that's positive, motivating, and performance-driven. Serve as a subject matter expert in supporting the Customer Account team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad.. Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. Work closely with Customer Account Executives (CAEs) and Customer Outcomes leadership to understand the evolving needs of our existing customers and establish effective technical support for customer expansion initiatives. Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. Bring actionable insights back to Ironclad's Product Team to help us evolve our platform from the lens of the customer Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills
1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. Experience hiring, motivating, and developing a team. Proven track record of successfully supporting customer expansion initiatives, including upselling and cross-selling within customer accounts. Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. Excellent communication and presentation skills. Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Benefits:
Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers
OTE Range:
$240,000.00-$280,000.00
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you're buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That's why the world's most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We're consistently recognized as a leader in the industry: a Leader in the
Forrester Wave
and Gartner Magic Quadrant
for Contract Lifecycle Management, a
Fortune Great Place to Work
six years running, and one of Fast Company's Most Innovative Workplaces. Ironclad has also been named to Forbes' AI 50 and Business Insider's list of Companies to Bet Your Career On.
We're backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L'Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It's the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.
Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We're a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes' 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We're backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
What You Will Be Doing
Build, lead, and mentor a high-performing Solution Engineering team supporting the Customer Account Executives within the sales org. Foster a collaborative and innovative team culture that's positive, motivating, and performance-driven. Serve as a subject matter expert in supporting the Customer Account team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad.. Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. Work closely with Customer Account Executives (CAEs) and Customer Outcomes leadership to understand the evolving needs of our existing customers and establish effective technical support for customer expansion initiatives. Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. Bring actionable insights back to Ironclad's Product Team to help us evolve our platform from the lens of the customer Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills
1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. Experience hiring, motivating, and developing a team. Proven track record of successfully supporting customer expansion initiatives, including upselling and cross-selling within customer accounts. Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. Excellent communication and presentation skills. Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Benefits:
Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers
OTE Range:
$240,000.00-$280,000.00
The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.