WVHC is hiring: Behavioral Health Secretary/Receptionist in Fort Washakie

Behavioral Health Secretary/Receptionist

Warm Valley Health Care - Wind River Reservation

About the Role

Warm Valley Health Care is seeking a Behavioral Health Secretary/Receptionist to provide front desk and administrative support to our Behavioral Health Department. This position is the first point of contact for patients and families and helps create a welcoming, confidential, and respectful environment.

Key Responsibilities

• Greet and assist patients in a professional and culturally sensitive manner.
• Manage check-in, scheduling, reminders, and updates in the electronic health record (EHR).
• Answer phones, direct inquiries, and maintain organized files.
• Assist with billing processes, including co-pays and documentation.
• Support communication among patients, providers, and community partners.
• Contribute to outreach events and foster a stigma-free environment for care.

Qualifications

Required:

• High school diploma or equivalent.
• 1+ year administrative, clerical, or receptionist experience.
• Strong communication, interpersonal, and confidentiality skills.
• Basic computer skills (Microsoft Office, EHR).

Preferred:

• Experience in healthcare, behavioral health, or tribal health setting.
• Knowledge of medical/behavioral health terminology.
• Familiarity with Wind River Reservation communities.
• Bilingual (English and local Native languages).

What We Offer

• Competitive pay and comprehensive benefits (health, dental, vision, retirement, PTO).
• Training and professional development.
• Meaningful work supporting the mental health and wellness of the Wind River Reservation community.

APPLICATION REQUIREMENTS

• Submit a completed application with supporting documents via the online portal.
• Applications are available at Warm Valley Health Care or for more information contact Stacie Fagerstone, Executive Director-HR via email at stacie.fagerstone@warmvalley.health.

Preference

• Preference will be given to qualified Eastern Shoshone tribal members, then other qualified federally recognized Indian tribal members and then other qualified candidates.

Applicants must submit a copy of Tribal Enrollment card or CIB for Indian Preference.

• Veterans who meet the minimum qualifications and provide documentation of an honorable discharge (DD214) from any branch of military service are entitled to receive preference points during the interview process.

Any offer of employment is contingent upon a negative drug test, reference checks and background check. Refusal to undergo required testing or testing positive will render the applicant ineligible for employment.

• Must pass pre-employment drug screening.
• Successfully pass the employment background check.