Lobby Attendant- Hotel Job at Magnolia Hotels in Houston

Overview

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast-paced environment with an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Be responsible for safety, cleanliness, sanitation, and organization of corridors, housekeeping linen, storage closets, and public areas. Take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Anticipate and respond to guest inquiries by being knowledgeable of all services/features and local attractions/activities.

Qualifications

• Flexibility: This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun.
• Experience: Previous experience passionately providing service to others is preferred.
• People Person: The best part of serving others is creating experiences for them that go beyond the expected. Great communicator.
• Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

Location: Houston, TX