Customer Service Representative Job at StaffEx in Tampa

Position: Customer Service/Voter Services Specialist

Industry: Elections Office

Assigned Work Location: Tampa, FL 33619

Pay Rate: $17/hr.

Hours: Monday to Friday 8:00am – 5:00pm

Top Reasons You Want to Work as a Customer Service/Voter Services Specialist for the Elections Office:

• Great team environment
• Medical Benefit
• Vision Insurance
• Short Term Disability
• Long Term Disability
• PTO
• Holiday Pay

Customer Service/Voter Services Specialist Job Responsibilities:

• Processes voter record changes and updates
• Responds to voter inquiries via phone, email, and face to face
• Handle inbound and outbound calls in a timely manner
• Keep records of all conversations in our call center database in a comprehensible way
• Other duties as required

What will you need as a Customer Service/Voter Services Specialist?

• 2 years direct customer services/call center experience or an Associate’s Degree from an accredited two-year degree granting college or university
• Working knowledge of general office practices and procedures
• Ability to use a computer and adapt to software programs
• Ability to type efficiently with attention to detail when entering data
• Ability to speak, read and write English effectively
• Ability to multitask between various job duties
• Available to work extended hours, including weekends and overtime when necessary
• Ability to sit for an extended period of time
• Ability to work in a team environment towards a common goal
• Graduation from High School or possession of a GED certificate
• Bilingual English and Spanish is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Government Administration and Government Relations Services

Referrals increase your chances of interviewing at StaffEx by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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