Director of Complex Claims Consulting - Healthcare Facilities

Overview At CNA, we understand your career aspirations and are committed to helping you achieve them. Join our team as we foster a culture where individuals matter and contribute to something significant. As one of the leading providers of professional liability insurance, we are excited to announce an opportunity for a Director of Complex Claims Consulting focused on Healthcare Professional Liability. In this key role, you will manage approximately 65 high-exposure claims across various healthcare segments, with about 25% travel required. This position features a flexible, hybrid work schedule and is available near any CNA office. Responsibilities Lead intricate investigations of claims, evaluating liability and damages to shape case strategies, determining whether claims should be settled or litigated. Develop and implement tactical litigation management approaches. Advise management on legal risks and litigation strategies in complex scenarios. Oversee litigation efforts, managing external counsel, and monitoring trials while staying abreast of legal developments. Negotiate and direct the most sophisticated settlement agreements, ensuring proper reserves and economical resolutions. Deliver comprehensive research and legal analysis, offering guidance on intricate legal matters. Collaborate with senior management in formulating claims policies and business strategies. Mentor and train less experienced Claim Professionals, fostering their development. Other duties may be assigned as needed. Reporting Relationship Director or above Skills, Knowledge & Abilities In-depth knowledge of the commercial insurance industry, products, and claim practices. Exceptional communication skills, capable of building collaborative relationships and articulating complex claims effectively to management and partners. Strong analytical mindset and critical thinking skills for evaluating intricate business challenges. Extensive negotiation experience with proven success in developing resolution strategies. Excellent time management and organizational skills, enabling independent work in a dynamic environment. A proactive approach to driving results with a focus on long-term business goals. Expertise in interpreting commercial insurance policies and coverage. Ability to collaborate with internal teams and manage outside counsel effectively. Adept at handling multiple priorities in a fast-paced atmosphere. Proficient in Microsoft Office Suite and adaptable to new business-related software. Appreciation for diverse opinions and ideas. Education & Experience Bachelor's degree required; JD preferred in a relevant field or equivalent experience. A minimum of ten years of relevant experience, especially in medical malpractice, is desirable. Ability to secure and maintain an Insurance Adjuster License within 90 days of hire, if applicable. Advanced negotiation skills are essential. Professional designations such as CPCU are highly encouraged. The average base salary for this role in Chicago/New York/California ranges from $144,500 to $205,000, based on factors like experience and location. In specific jurisdictions, the national base pay range is $97,000 to $189,000. CNA offers an attractive benefits package to support the overall well-being of employees and their families. For more benefits information, visit cnabenefits.com. CNA is dedicated to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.