Behavioral Health Network
Have you walked the path of raising a child with emotional, behavioral, or mental health challenges? Have you learned the systems, fought for services, and found your voice as a parent or caregiver?
At
Behavioral Health Network (BHN) , we believe that your lived experience is not just valuable - it's powerful. As a
Family Partner , you'll use your personal story to guide and support other families navigating similar challenges. You'll be a trusted ally, a system navigator, and a source of strength for those who may feel overwhelmed or unheard.
This is more than a job - it's a chance to turn your experience into purpose, and to help families realize they are not alone.
Behavioral Health Network (BHN)
is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the top 10 employers in Massachusetts. We are also proud to be a
Certified Great Place to Work . If you're a passionate caregiver with lived experience raising a child with emotional, behavioral, or mental health needs, we invite you to apply for our
Family Partner
position within our
Community Wraparound Division .
What We Offer A welcoming, mission-driven team that values lived experience
Comprehensive benefits and a competitive salary
Health, dental, and vision insurance
Generous paid time off and 11 paid holidays
403(b) retirement plan with employer match
Mileage reimbursement
Ongoing training and professional development
Opportunities for career advancement within BHN's growing family support network
Key Responsibilities
As a
Family Partner , you'll use your personal experience navigating child-serving systems to guide and support caregivers whose children are receiving behavioral health services. You'll build strong, trust-based relationships with families and provide practical, emotional, and systems-level support as part of a collaborative care team. Direct Family Support
Establish strong, strength-based relationships with parents/caregivers
Support parents in achieving treatment plan goals alongside clinicians and care coordinators
Teach families how to navigate systems such as DCF, DMH, schools, and outpatient services
Help identify and connect families with formal and community-based resources
Link families to peer/parent support groups and community networks
Encourage empowerment and help families build confidence in parenting
Team Collaboration & Communication
Provide insight from a caregiver's perspective in team meetings and care planning
Collaborate with interdisciplinary teams to ensure family voice and choice in all aspects of care
Maintain accurate, timely documentation in accordance with program standards
Attend supervision and team meetings, and engage in ongoing professional learning
Demonstrate strong communication, problem-solving, and cultural responsiveness
Who You Are
You are a caregiver with personal experience raising a child or youth with mental health, behavioral, or special needs
You understand the challenges families face and can guide them with empathy and encouragement
You meet one of the following education/experience requirements:
High school diploma or GED
AND
2+ years
working with youth/families
Associate's degree in human services
AND
1+ year
working with youth/families
Bachelor's degree in human services
AND
1+ year
working with the target population
You are familiar with Massachusetts child- and family-serving systems and how to access support
You have strong communication and organizational skills, and you work well as part of a team
You are culturally responsive and committed to equity and inclusion
You have a
valid Massachusetts driver's license
and a
reliable vehicle
available during working hours
You're comfortable using email, internet, and documentation software
About BHN
Behavioral Health Network has been helping individuals and families live healthier lives since 1938. BHN is a trauma-informed, recovery-oriented organization that values lived experience, peer support, and community-driven care. We believe that families are experts in their own lives - and we are committed to empowering them every step of the way.
How do I apply?
If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at and click on "Browse All Jobs" to apply!
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. recblid 3s4t91k2pr08ppyx5s0wvlgtc8ef06
At
Behavioral Health Network (BHN) , we believe that your lived experience is not just valuable - it's powerful. As a
Family Partner , you'll use your personal story to guide and support other families navigating similar challenges. You'll be a trusted ally, a system navigator, and a source of strength for those who may feel overwhelmed or unheard.
This is more than a job - it's a chance to turn your experience into purpose, and to help families realize they are not alone.
Behavioral Health Network (BHN)
is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as one of the top 10 employers in Massachusetts. We are also proud to be a
Certified Great Place to Work . If you're a passionate caregiver with lived experience raising a child with emotional, behavioral, or mental health needs, we invite you to apply for our
Family Partner
position within our
Community Wraparound Division .
What We Offer A welcoming, mission-driven team that values lived experience
Comprehensive benefits and a competitive salary
Health, dental, and vision insurance
Generous paid time off and 11 paid holidays
403(b) retirement plan with employer match
Mileage reimbursement
Ongoing training and professional development
Opportunities for career advancement within BHN's growing family support network
Key Responsibilities
As a
Family Partner , you'll use your personal experience navigating child-serving systems to guide and support caregivers whose children are receiving behavioral health services. You'll build strong, trust-based relationships with families and provide practical, emotional, and systems-level support as part of a collaborative care team. Direct Family Support
Establish strong, strength-based relationships with parents/caregivers
Support parents in achieving treatment plan goals alongside clinicians and care coordinators
Teach families how to navigate systems such as DCF, DMH, schools, and outpatient services
Help identify and connect families with formal and community-based resources
Link families to peer/parent support groups and community networks
Encourage empowerment and help families build confidence in parenting
Team Collaboration & Communication
Provide insight from a caregiver's perspective in team meetings and care planning
Collaborate with interdisciplinary teams to ensure family voice and choice in all aspects of care
Maintain accurate, timely documentation in accordance with program standards
Attend supervision and team meetings, and engage in ongoing professional learning
Demonstrate strong communication, problem-solving, and cultural responsiveness
Who You Are
You are a caregiver with personal experience raising a child or youth with mental health, behavioral, or special needs
You understand the challenges families face and can guide them with empathy and encouragement
You meet one of the following education/experience requirements:
High school diploma or GED
AND
2+ years
working with youth/families
Associate's degree in human services
AND
1+ year
working with youth/families
Bachelor's degree in human services
AND
1+ year
working with the target population
You are familiar with Massachusetts child- and family-serving systems and how to access support
You have strong communication and organizational skills, and you work well as part of a team
You are culturally responsive and committed to equity and inclusion
You have a
valid Massachusetts driver's license
and a
reliable vehicle
available during working hours
You're comfortable using email, internet, and documentation software
About BHN
Behavioral Health Network has been helping individuals and families live healthier lives since 1938. BHN is a trauma-informed, recovery-oriented organization that values lived experience, peer support, and community-driven care. We believe that families are experts in their own lives - and we are committed to empowering them every step of the way.
How do I apply?
If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at and click on "Browse All Jobs" to apply!
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. recblid 3s4t91k2pr08ppyx5s0wvlgtc8ef06