Virginia Commonwealth University
Police Dispatcher
Benefits of working at VCU
All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.
Job Code 31121N
Recruitment Pool All Applicants
Posting Number req7572
Unit Public Safety And Security MBU
Department
Department Website Link
Location VCU
Address 224 East Broad Street, Richmond, VA 23284 USA
Duties & Responsibilities
Summary:
VCU Police has an exciting opportunity for a Police Dispatcher to join their team! Police Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.
Physical/Cognitive Requirements:
Fast paced environment, Intense customer interaction, Memory, Reasoning, Hearing, Reading, Analyzing logic, Verbal communication, Written communication
Qualifications
Minimum Qualifications High School diploma, GED or equivalent experience. Possession of DCJS Basic Dispatch Certification and VCIN Full Access Certification or ability to complete within 12 months of hire. Valid DMV operator license. Must never have been convicted of a felony or crime of moral turpitude. Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with diverse populations, to work in a team environment with all levels of local, state, federal, university and private sector. Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies. Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth. Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System. Ability to work in a 24-hour operation, 7-day rotating schedule is required. Ability to work rotating shifts, may be assigned mandatory overtime up to 12 hours. Must be able to function physically and mentally under extreme stress and during emergency situations. Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU. Preferred Qualifications:
Virginia State Certification or prior emergency communications experience.
FLSA University Employee
Job FTE 1
Exemption Status Non-Exempt
Restricted Position No
E-Class UF - University Employee FT
Job Category University Employee
ORP Eligible No
Salary Range $43,303 - $48,500
Compensation Type Salaried
Target Hire Date 8/1/2025
Contact Information for Candidates
Documents Needed to Apply Resume & Cover Letter
Benefits of working at VCU
All full-time university staff are eligible for VCU's robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU's benefits here.
Job Code 31121N
Recruitment Pool All Applicants
Posting Number req7572
Unit Public Safety And Security MBU
Department
Department Website Link
Location VCU
Address 224 East Broad Street, Richmond, VA 23284 USA
Duties & Responsibilities
Summary:
VCU Police has an exciting opportunity for a Police Dispatcher to join their team! Police Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.
Physical/Cognitive Requirements:
Fast paced environment, Intense customer interaction, Memory, Reasoning, Hearing, Reading, Analyzing logic, Verbal communication, Written communication
Qualifications
Minimum Qualifications High School diploma, GED or equivalent experience. Possession of DCJS Basic Dispatch Certification and VCIN Full Access Certification or ability to complete within 12 months of hire. Valid DMV operator license. Must never have been convicted of a felony or crime of moral turpitude. Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with diverse populations, to work in a team environment with all levels of local, state, federal, university and private sector. Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies. Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth. Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System. Ability to work in a 24-hour operation, 7-day rotating schedule is required. Ability to work rotating shifts, may be assigned mandatory overtime up to 12 hours. Must be able to function physically and mentally under extreme stress and during emergency situations. Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU. Preferred Qualifications:
Virginia State Certification or prior emergency communications experience.
FLSA University Employee
Job FTE 1
Exemption Status Non-Exempt
Restricted Position No
E-Class UF - University Employee FT
Job Category University Employee
ORP Eligible No
Salary Range $43,303 - $48,500
Compensation Type Salaried
Target Hire Date 8/1/2025
Contact Information for Candidates
Documents Needed to Apply Resume & Cover Letter