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Climax Portable Machine Tools

Quality Manager

Climax Portable Machine Tools, Newberg, Oregon, United States, 97132

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JOB SUMMARY

Position is responsible for leading the quality assurance function for the Climax/Calder/BoreTech/H&S product lines manufactured in Newberg. The qualified person shall manage quality systems, processes, and personnel to ensure products meet or exceed regulatory, company, and customer requirements. The position involves direct supervision of quality inspectors, maintaining ISO 9001 compliance, managing supplier quality programs, and driving continuous improvement initiatives to enhance product quality and customer satisfaction.

The person shall work collaboratively with manufacturing, engineering, and supply chain teams to implement effective quality control measures, resolve quality issues, and optimize processes. This role requires strong analytical skills, quality system expertise, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

ESSENTIAL FUNCTIONS

Quality System Management Responsibilities

Own and continuously improve the company's ISO 9001 quality system and manage annual recertification audits

Develop, implement, and maintain quality control guidelines and protocols across all product lines

Ensure compliance with regulatory, company, and manufacturing requirements/specifications

Perform internal audits of procedures as required

Review and approve Engineering Change Control requests as part of revision control

Team Management Responsibilities

Directly supervise and manage quality inspectors and support staff

Train, mentor, and develop team members; manage individual and team performance

Coordinate workload distribution and ensure adequate coverage for quality operations

Supplier Quality Management

Collaborate with supply chain management to drive continuous improvements in supplier quality

Work closely with suppliers to resolve nonconformances and implement corrective actions

Manage supplier quality programs including PPAP (Preproduction Approval Process) and first article inspections

Coordinate with offshore and domestic suppliers on quality requirements and performance

Customer Quality Management

Own customer complaint process from voice of customer through implementation of corrective actions

Manage warranty issues and field defect data analysis

Ensure customer quality requirements are met and maintained

Support customer visits and quality discussions as needed

Quality Data Analysis and Metrics

Analyze quality data and metrics to identify trends and improvement opportunities

Implement and maintain statistical process control (SPC) systems

Track and report key quality performance indicators

Use root cause identification methodologies including 8D, 5 Why, and Fishbone analysis

Process Improvement

Drive continuous improvements in manufacturing processes to enhance quality while reducing costs and lead times

Lead quality-related projects and initiatives

Collaborate with engineering and manufacturing on process optimization

Support Design for Manufacturing (DFM) initiatives

Equipment and Calibration Management

Maintain certification and calibration of all quality measurement equipment

Ensure proper use and maintenance of metrology tools and coordinate measurement machines

Manage quality lab operations and equipment

Other duties and responsibilities as assigned by management from time to time

EDUCATION AND EXPERIENCE

Bachelor's degree in Engineering, Quality Management, or related field preferred, or equivalent combination of education and experience

Minimum 5-7 years of quality assurance experience in a manufacturing environment

Minimum 3-5 years of supervisory or team leadership experience

Experience with ISO 9001 quality systems, audits, and certifications required

Proven track record of improving product and service quality

Quality certifications such as ASQ CQE, CQM, or CRE preferred

Experience with statistical analysis tools and process capability studies

Proficiency with quality management systems (QMS) and testing methodologies

Strong experience using metrology tools including calipers, micrometers, coordinate measurement machines, optical comparators, etc.

Experience evaluating machined parts, cast parts, and subcontracted assemblies

Experience with PPAP methods and first article inspection processes

Familiarity with GD&T (Geometric Dimensioning and Tolerancing)

Proficient in Microsoft Office applications and quality software systems

Excellent verbal and written communication skills

Strong project management and organizational skills

Detail oriented with focus on meeting deliverables and deadlines

Ability to work effectively in cross-functional teams

SFE/Climax is a drug-free workplace.