Region 11 Education Service Center
Computer Technician
Region 11 Education Service Center, Lake Dallas, Texas, United States, 75065
Job Title:
Computer Technician
Exemption Status/Test:
Nonexempt
Reports to:
Director of Technology
Pay Grade: 5 Clerical/Para 197 Days
Dept./School:
Technology Primary Purpose:
Provide end users with technical support of district computers, mobile devices, printers, software applications, telephones, and other related technologies. Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus.
Qualifications:
Education/Certification:
High school diploma or GED
Clear and valid driver's license
Special Knowledge/Skills:
Knowledge of computer workstation setup in a network environment
Knowledge of Windows OS and Google Chrome OS and related software applications Ability to install, maintain, and repair computers, mobile devices and peripherals
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year of work experience installing, maintaining, and repairing computers and peripherals Major Responsibilities and Duties: Technical Support Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Provide technical assistance to users of computers, instructional equipment, and software. Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. Remove old equipment and perform data migration to new machines. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. Maintain accurate records of time and materials required to perform repairs and service. Inventory Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s). Identify, request, and control the inventory of repair parts. Policy, Reports, and Law
Comply with policies established by federal and state law, State Board of Education, and local board policy in the areas of information management and technology. Compile, maintain, and file all physical and computerized reports, records, and other documents as required Maintain confidentiality of sensitive information. Safety
Operate tools and equipment according to prescribed safety procedures. Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other
Compile, maintain, and file all physical and computerized reports, records, and other documents. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Comply with all district and campus routines and regulations. Follow district safety protocols and emergency procedures. Respond to after-hours emergencies as needed. Other duties as assigned.
Supervisory Responsibilities:
None. Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
Posture:
Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion:
Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:
Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
Environment:
Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be require
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Employee Signature: Date
Supervisor Signature: Date
Computer Technician
Exemption Status/Test:
Nonexempt
Reports to:
Director of Technology
Pay Grade: 5 Clerical/Para 197 Days
Dept./School:
Technology Primary Purpose:
Provide end users with technical support of district computers, mobile devices, printers, software applications, telephones, and other related technologies. Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus.
Qualifications:
Education/Certification:
High school diploma or GED
Clear and valid driver's license
Special Knowledge/Skills:
Knowledge of computer workstation setup in a network environment
Knowledge of Windows OS and Google Chrome OS and related software applications Ability to install, maintain, and repair computers, mobile devices and peripherals
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year of work experience installing, maintaining, and repairing computers and peripherals Major Responsibilities and Duties: Technical Support Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed. Provide technical assistance to users of computers, instructional equipment, and software. Install and configure application and operating system software and upgrades. Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment. Assist with the organization and distribution of technology-based material for classroom use. Equipment Repair and Maintenance Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers. Remove old equipment and perform data migration to new machines. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance. Maintain accurate records of time and materials required to perform repairs and service. Inventory Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s). Identify, request, and control the inventory of repair parts. Policy, Reports, and Law
Comply with policies established by federal and state law, State Board of Education, and local board policy in the areas of information management and technology. Compile, maintain, and file all physical and computerized reports, records, and other documents as required Maintain confidentiality of sensitive information. Safety
Operate tools and equipment according to prescribed safety procedures. Follow established safety procedures and techniques to perform job duties, including lifting, climbing, and carrying. Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately. Other
Compile, maintain, and file all physical and computerized reports, records, and other documents. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Comply with all district and campus routines and regulations. Follow district safety protocols and emergency procedures. Respond to after-hours emergencies as needed. Other duties as assigned.
Supervisory Responsibilities:
None. Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
Posture:
Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion:
Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:
Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
Environment:
Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.
Mental Demands:
Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be require
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Employee Signature: Date
Supervisor Signature: Date