Yavapai County, AZ
Permit Technician Supervisor - Development Services (Cottonwood)
Yavapai County, AZ, Cottonwood, Arizona, United States, 86366
Salary:
$27.03 - $34.46 Hourly Location :
Cottonwood, AZ Job Type:
Full Time - Exempt Job Number:
202500286 Department:
Development Services Opening Date:
09/02/2025 Closing Date:
Continuous
Role Under general direction, oversees the day-to-day operations of the customer service and permitting staff. Responsible for intake and processing of building permits of complex difficulty for compliance with applicable procedures and regulations. Major Duties, Responsibilities
Supervises and/or monitors customer service and permitting staff to ensure that permits are completed in accordance with applicable procedures and regulations. Establishes and interprets department policies and procedures. Plans, assigns, and reviews work of others. Handles customer service calls with difficult predicaments. Completes performance evaluations and development plans for staff. Resolves problems encountered in performance of work assignments and oversees training and updating assigned staff. Assists customers and staff in resolving complex problems associated with the intake and processing of building permits. Provides general and technical information to architects, engineers, contractors, and the public on application processes, procedures, and fees for permitting requirements. Researches public records and provides customers with specialized site-specific property information. Performs other job-related duties as assigned. Minimum Qualifications
Education: High school diploma or equivalent.
Experience: A minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position.
Additional Requirements: Must possess a valid Arizona driver's license without restrictions. Must possess ICC Certification as Permit Technician at time of hire. Other Skills
Required Knowledge, Skills, and Abilities: Knowledge of:
Public Administration, community resources, and public relations. Laws, rules, and regulations regarding privacy regulations and department procedures. Technical and legal aspects of records and file operations. Records department filing systems. Deciphering information for statistical data. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Management and supervision. Technical and detail report writing. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Effectively manage the public and exercise good judgement. Comprehend and make inferences from complex written material. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.
Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.
Additional Job Information: FLSA: Exempt Grade: 10 Classification: At-Will Safety Sensitive: No EMPLOYEE BENEFITS
Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program
ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents)
PLEASE NOTE • Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. 01
Do you have a high school diploma or equivalent?
Yes No
02
Do you have a minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position?
Yes No
03
Do you currently possess or will you possess by the time of hire a valid ICC Certification as Permit Technician?
Yes No
Required Question
$27.03 - $34.46 Hourly Location :
Cottonwood, AZ Job Type:
Full Time - Exempt Job Number:
202500286 Department:
Development Services Opening Date:
09/02/2025 Closing Date:
Continuous
Role Under general direction, oversees the day-to-day operations of the customer service and permitting staff. Responsible for intake and processing of building permits of complex difficulty for compliance with applicable procedures and regulations. Major Duties, Responsibilities
Supervises and/or monitors customer service and permitting staff to ensure that permits are completed in accordance with applicable procedures and regulations. Establishes and interprets department policies and procedures. Plans, assigns, and reviews work of others. Handles customer service calls with difficult predicaments. Completes performance evaluations and development plans for staff. Resolves problems encountered in performance of work assignments and oversees training and updating assigned staff. Assists customers and staff in resolving complex problems associated with the intake and processing of building permits. Provides general and technical information to architects, engineers, contractors, and the public on application processes, procedures, and fees for permitting requirements. Researches public records and provides customers with specialized site-specific property information. Performs other job-related duties as assigned. Minimum Qualifications
Education: High school diploma or equivalent.
Experience: A minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position.
Additional Requirements: Must possess a valid Arizona driver's license without restrictions. Must possess ICC Certification as Permit Technician at time of hire. Other Skills
Required Knowledge, Skills, and Abilities: Knowledge of:
Public Administration, community resources, and public relations. Laws, rules, and regulations regarding privacy regulations and department procedures. Technical and legal aspects of records and file operations. Records department filing systems. Deciphering information for statistical data. Business English, spelling, grammar, punctuation, and composition. Clerical office practices and procedures. Research techniques and report writing. Current Microsoft Office software. Filing and recordkeeping. Skill in: Management and supervision. Technical and detail report writing. Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees. Establishing and maintaining effective working relationships with employees, other agencies, and the public. Organization and adherence to detail. Ability to: Effectively manage the public and exercise good judgement. Comprehend and make inferences from complex written material. Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public. Keep management informed of key operating issues affecting the department. Remain current in knowledge required to perform assigned duties. Handle confidential matters and maintain discretion. Act with courtesy, tact, and diplomacy. Work Environment: The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.
Physical Requirements: Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effectively in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.
Additional Job Information: FLSA: Exempt Grade: 10 Classification: At-Will Safety Sensitive: No EMPLOYEE BENEFITS
Yavapai County Government offers a comprehensive employee benefits package to Full-Time employees working 30 or more hours per week that includes but is not limited to: • 10 Paid Holidays Per Year • Annual Leave • Employee Assistance Program (EAP) • Health Care Insurance - Medical, Dental, Vision • Life Insurance • Long-Term & Short-Term Disability • Retirement Plans • Sick Leave • Tuition Reimbursement Program
ELECTIVE COVERAGE • 457 Deferred Compensation Program • Dependent Health Care Insurance - Medical, Dental, Vision • Flexible Spending Account (FSA) • Health Savings Account (HSA) • Short-Term Disability • Supplemental Life (for employees & dependents)
PLEASE NOTE • Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked. • Part-Time employees have limited benefits available. • Temporary and Seasonal employees are not eligible to accrue Annual Leave. 01
Do you have a high school diploma or equivalent?
Yes No
02
Do you have a minimum of five (5) years of general office experience to include one (1) year experience as a Permit Technician or equivalent position?
Yes No
03
Do you currently possess or will you possess by the time of hire a valid ICC Certification as Permit Technician?
Yes No
Required Question