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Pasona NA

IT Specialist Job at Pasona NA in Lemont

Pasona NA, Lemont, IL, US, 60439

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IT Specialist Job Num: 58261
Information Technology


Job Description

Position Title: IT Specialist

Department: IT Location: Lemont, IL

Reports to: IT Assistant Manager

Position Type: Junior (3 years of similar experience)

General Responsibilities

This position is responsible for supporting users and management of local systems with from IT Manager and/or Global IT team. Person will act as liaison between end users and IT Manager/Global IT team.

Essential Job Functions

System Administration
• Manage and maintain the local Servers, Virtual Machines, physical/virtual networks, network hardware, VoIP, locally developed and implemented systems, and IT assets.

End user support/training
• Support end users with IT related questions and issues as first point of contact. Be a liaison between end user and Global IT support team for systems managed by global IT. Become key user for the site for all system and perform trainings to users.
• Gather and document issues and improvement ideas, and their requirements System implementation
• Support IT Manager and Global IT to implement new system/functionalities to the local site by being a liaison between end user and IT Manager/Global IT, document requirements from the end users, perform testing of new functions/systems, train end users, and support.
• Research and implementation of locally selected systems. Data Management
• Perform master data maintenance as well as analysis and audit.

Development
• Develop and/or configure local systems using low code/no code tools, and/or 3rd party software tools following standard Development cycle.

Job Requirements

Basic IT skill requirements
• Basic knowledge of PC hardware, Windows OS, smart phone devices, network, printers, and servers.
• Proficient in Microsoft office applications.

IT plus factors
• Experience with Dynamics 365 Finance and Operations, any programming languages, Microsoft Power Platform, Azure network and virtual machines.

Other non-system skills
• Excellent problem-solving and critical thinking skills.
• Ability to prioritize the issues based on the business impact.
• Excellent communication skills with detail reporting.
• Great customer service and interpersonal skills.
• Documentation of instruction manuals and system requirements.
• Self-motivated learner willing to research and test on their own.

To apply please email your resume to amassholder@pasona.com

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Job Details

City: Lemont
State: IL
Job Type: Permanent Job
Salary High: 65000.00
Salary Low: 55000.00
Languages: English;Japanese
Hours of Operation: 8:00~16:30(15 min break in AM and PM, Lunch 30min)
Benefits:

Contact Information

Job Owner: Ayaka Massholder
Job Owner Email : amassholder@pasona.com