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Sundyne

Field Service Engineer Intermediate

Sundyne, Arvada, Colorado, United States, 80004

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It's fun to work in a company where people truly BELIEVE in what they are doing! Headquartered in Arvada, Colorado, Sundyne is a leading manufacturer of highly reliable and efficient centrifugal pumps and compressors for use in the oil and gas, petrochemical, chemical, power generation and water processing industries. The Sundyne product portfolio features innovative high-speed integrally geared, multistage and sealless technologies that meet API and ISO standards. With a global channel consisting of more than 300 sales and service locations, and a manufacturing network that employs over 1,000 people across 5 facilities, Sundyne provides high quality engineered fluid handling solutions to customers around the world. For additional information, visit www.sundyne.com. As a part of our global field service team the field service engineer provides field and factory support to our customers and channel partners and communicates with internal departments, necessary for the continuous improvement of Sundyne pump and compressor products and processes. The field service engineer will become technically familiar with all Sundyne products and work closely with job site personnel providing technical expertise and supervision over the installation, pre-commissioning, commissioning, and troubleshooting of new and existing equipment with a heavy emphasis on controls and instrumentation. This position requires PLC and rotating equipment knowledge or mechanical experience. Domestic and international travel up to roughly 50% is required of this position. Base Salary plus overtime up to a certain level Job Duties & Responsibilities Perform job functions following all safety regulations and processes and take all required Sundyne job safety training courses

Technical knowledge of centrifugal pumps and centrifugal compressor operations

Technical expertise on complex failure modes on rotating equipment for either mechanical, electrical or process related failure modes

Ability to confirm selection of hardware on machines to analyze failure modes

Excellent customer satisfaction by delivering exceptional customer service to our customers and channel partners

Lead Root Cause Failure Analysis (RCFA) with internal and external customers

Create and manage cases in Microsoft CRM software to respond to service/customer service requests from customers and channel partners

Train outside customer and channel partners in quarterly factory training courses

Travel to customer sites and manage activities related to the installation, pre-commission, and commissioning of Sundyne equipment (API machines and non-API machines)

Manage the completion of on-site activities on site by overseeing customer's craftsmen to properly complete activities per OEM and API specifications

Ensure completion of customer and OEM documentation for on-site activities with thorough reports

Communicate, collaborate effectively, and be professional with all levels of the job site and internal Sundyne personnel

Technical knowledge of all Sundyne products to include assembly and disassembly procedures and the commissioning of equipment with emphasis on controls and instrumentation

Travel to customer sites to supervise rebuilding of existing machines per OEM specifications

Control system logic expertise to troubleshoot units in the field and/or ensuring that the control system is set up for proper operation of Sundyne equipment

Independently perform warranty evaluations at customer sites and on returned hardware ensuring that failure modes are or are not warrantable

Timely and accurate submittal of all required paperwork to include onsite time sheets and travel and expense reports

Successful Candidate Knowledge of process control equipment and reading P&ID drawings to troubleshoot issues in the field

Experience with Cause & Effect diagrams, P&IDs, and API seal plans

Ability to read mechanical prints and GD&T for confirmation of parts being within OEM specifications

Excellent people skills with the ability to communicate and act professionally

Self-directed with the ability to work independently and have a high level of self-confidence

Ability to train and mentor junior FSEs

Have a passion to learn new skills and enjoy problem solving

Strong ability to adapt on customer sites to manage customer expectations and availability of resources on site

Technical writing skills to properly perform reports and RCFA

Previous experience with international travel and field service trips

Experience with PLCs or rotating equipment/mechanical experience required

Desired Credentials 4-year college degree in Mechanical or Electrical/Electronic Engineering with 3-5 years field experience

2-year technical degree in related field with 7 years field experience

Will be capable of working both independently as well as in a team environment

Will have strong attention to detail, and a high degree of focus on customer satisfaction

Will have strong personal organization and time management skills

Flexibility to work multiple projects at varying stages of completion and multitask

Experience with PLC and control logic

Preferred 4-year college degree in Mechanical or Electrical/Electronic Engineering with 5-10 years field experience

Centrifugal pump, centrifugal compressor, or diaphragm compressor experience

Previous experience with PLCs is preferred

Familiar with American Petroleum Institute (API) standards

Preferred CAD software experience (AutoCad, NX, Solidworks)

Working knowledge of concepts, practices, and procedures used in the oil and gas, chemical or related industry

#LI-On-Site This position is incentive plan eligible. Relocation Package may be available. Subject to consideration based on location, and role. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Compensation Details Annual Salary: $70,000.00 - $90,000.00

Additional Compensation The annual base salary range for this position is $70,000 - $90,000. Please note that this salary information serves as a general guideline. Sundyne considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Sundyne employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Application Deadline: 2025-12-30

On June 9, 2025, Honeywell announced the completion of its acquisition of Sundyne. This acquisition significantly expands Honeywell's ESS product portfolio and aftermarket services. It integrates critical equipment with automation and control systems powered by Honeywell Forge, enhancing operational efficiencies. Honeywell's extensive global reach and strong customer relationships will facilitate increased market access and foster the adoption of Sundyne's specialized products and services. The alignment of Sundyne's technology with Honeywell's innovative capabilities positions both companies to deliver enhanced solutions that meet the evolving needs of our customers. This strategic move positions Honeywell to deliver cutting-edge solutions that meet the diverse needs of our customers. We encourage all employees to engage with the opportunities this acquisition presents and to embrace the innovative path forward as we integrate Sundyne's capabilities into our operations.