Mai Placement
Assistant Dental Manager
Brooklyn, NY
$30 Hourly
FT - Sundays Preferred
Position Summary:
The
Assistant Dental Manager
supports the Dental Program Director in overseeing day-to-day operations across multiple subdivisions within the department, including the
Call Center/Front Desk ,
Dental Providers and Hygienists , and
Dental Assistants . This role plays a critical part in ensuring smooth clinical and administrative workflows, high patient satisfaction, and overall operational excellence. Key Responsibilities: Staff Supervision & Scheduling Assist in supervising front desk and call center staff, including scheduling, patient check-in/checkout, and insurance verification
Coordinate staff vacation schedules to maintain proper departmental coverage
Ensure efficient task distribution and follow-through in the dental records area
Patient & Provider Interaction Foster a welcoming, patient-centered environment
Serve as a point of contact for patients and providers to address concerns and resolve issues (e.g., emergencies, pre-medication, patient flow)
Support patient satisfaction efforts and maintain positive rapport with all stakeholders
Operational Oversight Ensure accurate entry of patient demographic and insurance data in appropriate systems
Oversee follow-up for recalls, missed appointments, and cancellations
Monitor provider productivity, appointment scheduling efficiency, and daily patient flow
Assist with staff training to support process improvement and standardization
Education & Experience: High school diploma required
Prior experience in a
healthcare or dental setting
preferred
Strong computer proficiency and familiarity with practice management systems
Excellent organizational and interpersonal skills
Ideal Candidate Traits: Strong leadership presence with a collaborative approach
Effective communicator with a problem-solving mindset
Able to manage multiple priorities and adapt to a fast-paced clinical environment
Committed to delivering high-quality patient service and operational excellence
Email : Baila@maiplacement.com
Assistant Dental Manager
supports the Dental Program Director in overseeing day-to-day operations across multiple subdivisions within the department, including the
Call Center/Front Desk ,
Dental Providers and Hygienists , and
Dental Assistants . This role plays a critical part in ensuring smooth clinical and administrative workflows, high patient satisfaction, and overall operational excellence. Key Responsibilities: Staff Supervision & Scheduling Assist in supervising front desk and call center staff, including scheduling, patient check-in/checkout, and insurance verification
Coordinate staff vacation schedules to maintain proper departmental coverage
Ensure efficient task distribution and follow-through in the dental records area
Patient & Provider Interaction Foster a welcoming, patient-centered environment
Serve as a point of contact for patients and providers to address concerns and resolve issues (e.g., emergencies, pre-medication, patient flow)
Support patient satisfaction efforts and maintain positive rapport with all stakeholders
Operational Oversight Ensure accurate entry of patient demographic and insurance data in appropriate systems
Oversee follow-up for recalls, missed appointments, and cancellations
Monitor provider productivity, appointment scheduling efficiency, and daily patient flow
Assist with staff training to support process improvement and standardization
Education & Experience: High school diploma required
Prior experience in a
healthcare or dental setting
preferred
Strong computer proficiency and familiarity with practice management systems
Excellent organizational and interpersonal skills
Ideal Candidate Traits: Strong leadership presence with a collaborative approach
Effective communicator with a problem-solving mindset
Able to manage multiple priorities and adapt to a fast-paced clinical environment
Committed to delivering high-quality patient service and operational excellence
Email : Baila@maiplacement.com