City of Cincinnati
SENIOR COMPUTER PROGRAMMER ANALYST
City of Cincinnati, Cincinnati, Ohio, United States, 45208
Overview
This position is located in the
Enterprise Technology Solutions
department. This employee is responsible for customer service and technical support on the
Enterprise Service Desk . The employee performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. The employee assists in the analysis of city, county, and criminal justice agencies' data processing needs; assists in the design, testing, and implementation of systems; performs network design, implementation and maintenance, data/database analysis/administration, and modifications to existing computer applications. Performs related duties as required. Responsibilities Performs all essential functions of a Computer Programmer Analyst (illustrative). Installs and maintains servers and network equipment. Troubleshoots any application or server connections. Installs, configures, and troubleshoots office network software and operating systems. Identifies the need for hardware and software upgrades and performs upgrades. Under minimal supervision, develops specifications, codes, tests and documents application programs. Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures. Creates and maintains medium project work plans and data flow documents detailing systems or business problems. Evaluates and tests options for backup, restoration, and recovery procedures. Identifies software requirements and drafts requests for proposals to accomplish design objectives. Evaluates and specifies hardware and software configurations and places orders with vendors. Applies an understanding of protocols, topology, hardware and software, and network design to projects. Evaluates and specifies networking equipment and applications; applies network troubleshooting skills. Provides second level network problem escalation resolution and develops end-user training programs. Ensures IT security considerations are integrated into all tasks and complies with the City of Cincinnati's Information Security Policy and related standards.
Knowledge, Skills, and Abilities
Knowledge of:
Principles of computer data processing; design, installation, and maintenance of enterprise, distributed, client server, and desktop computer systems; principles and practices of computer network systems analysis and design; current trends and new technologies in data processing; desktop software packages and operating systems; principles of effective documentation; principles of providing effective customer service. Operating Systems:
Methods and practices of installation for upgrading client servers and desktops; computer system configurations; operating system structures. Networking:
Principles of computer network systems analysis and design; LAN hardware and transmission protocols; data communication concepts; Internet and intranet architecture; network security policies, techniques, and procedures; network configuration, maintenance, and diagnostic procedures; licensing agreement enforcement. Programming:
Standard programming languages; computer operating systems/hardware; program design and analysis; principles and techniques of programming; programming languages (Java, C, C++, Visual Basic, etc.). Database Administration:
Database management systems; database design; database tools; data/file management tools; database utilities; data warehouse and multi-dimensions; file and data recovery; database security methods and techniques; physical control standards and procedures; database software (Oracle, SQL, etc.). Web:
In-depth graphic design; user interface design; advertising and marketing; information architecture; management of e-commerce; front-end web code such as HTML and JavaScript. Business:
Business systems analysis; business software packages. GIS:
Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView); web-based GIS application interfaces and data presentation; desktop or workstation GIS software for data creation and geo processing; geo-locational and geo-relational dataset concepts; GIS-related engineering/surveying principles; interface and integration of GIS with other public enterprise systems. Skill to:
Install, configure, upgrade and maintain hardware and software including LAN/WAN hardware; perform hardware modifications; troubleshoot network hardware and software; use and maintain networking test equipment. Ability to:
Read and prepare clear and concise reports and technical documents; work with minimal supervision; provide effective customer service; develop and recommend cost-effective improvements for technical systems; implement systems based on design specifications; evaluate and recommend purchases; analyze, design, program, test, debug, document and maintain systems and applications; develop procedures and storage for data archiving.
Examples of Work Performed
Performs all essential functions of a Computer Programmer Analyst. Installs and maintains servers and network equipment. Troubleshoots application or server connections. Installs, configures, and troubleshoots office network software and operating systems. Identifies the need for hardware and software upgrades and performs upgrades. Under minimal supervision, develops specifications, codes, tests and documents application programs. Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures. Creates and maintains medium project work plans and data flow documents. Evaluates and tests options for backup, restoration, and recovery procedures. Identifies software requirements and drafts requests for proposals to accomplish design objectives. Evaluates and specifies hardware and software configurations and places orders with vendors. Applies a general understanding of protocols, topology, hardware and software, and network design. Evaluates and specifies networking equipment and applications; applies network troubleshooting skills. Provides second level network problem escalation resolution. Develops and administers end-user training programs; ensures IT security considerations in all tasks.
Qualifications
Each applicant must have completed an Associate's Degree from an accredited college or university with a major in computer science, information technology, computer programming, criminal justice, geography or a related field, or 45-quarter credit hours with 30 in computer science, information technology, and/or computer programming. In addition, applicants must have one year of professional paid work experience performing work similar to that listed under "Examples of Work Performed" OR two years of professional paid work experience with 45-quarter credits and two years of work experience as listed. A certification program (e.g., Novell or Windows NT engineer) may substitute for one year of paid work experience; other certifications will be reviewed case-by-case. Other Requirements
Must have a valid driver's license for some positions. Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work. May be required to work irregular hours and be on-call. Military Education & Experience Evaluation
Military education and experience may be substituted for college-level coursework on a case-by-case basis. Candidates must attach Joint Services Transcripts evaluated by ACE if they want military coursework considered. See the link below for additional information: - 198; Please follow the link for more details. Environmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required. Physical Conditions: Duties require maintaining physical condition for sitting and standing, manual dexterity; may involve operating an assigned vehicle. Probationary Period:
Twelve months. Supervision Exercised:
May exercise technical and functional supervision over professional, technical, and clerical personnel. HR Contact:
gustavo.rodriguez@cincinnati-oh.gov #J-18808-Ljbffr
This position is located in the
Enterprise Technology Solutions
department. This employee is responsible for customer service and technical support on the
Enterprise Service Desk . The employee performs a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. The employee assists in the analysis of city, county, and criminal justice agencies' data processing needs; assists in the design, testing, and implementation of systems; performs network design, implementation and maintenance, data/database analysis/administration, and modifications to existing computer applications. Performs related duties as required. Responsibilities Performs all essential functions of a Computer Programmer Analyst (illustrative). Installs and maintains servers and network equipment. Troubleshoots any application or server connections. Installs, configures, and troubleshoots office network software and operating systems. Identifies the need for hardware and software upgrades and performs upgrades. Under minimal supervision, develops specifications, codes, tests and documents application programs. Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures. Creates and maintains medium project work plans and data flow documents detailing systems or business problems. Evaluates and tests options for backup, restoration, and recovery procedures. Identifies software requirements and drafts requests for proposals to accomplish design objectives. Evaluates and specifies hardware and software configurations and places orders with vendors. Applies an understanding of protocols, topology, hardware and software, and network design to projects. Evaluates and specifies networking equipment and applications; applies network troubleshooting skills. Provides second level network problem escalation resolution and develops end-user training programs. Ensures IT security considerations are integrated into all tasks and complies with the City of Cincinnati's Information Security Policy and related standards.
Knowledge, Skills, and Abilities
Knowledge of:
Principles of computer data processing; design, installation, and maintenance of enterprise, distributed, client server, and desktop computer systems; principles and practices of computer network systems analysis and design; current trends and new technologies in data processing; desktop software packages and operating systems; principles of effective documentation; principles of providing effective customer service. Operating Systems:
Methods and practices of installation for upgrading client servers and desktops; computer system configurations; operating system structures. Networking:
Principles of computer network systems analysis and design; LAN hardware and transmission protocols; data communication concepts; Internet and intranet architecture; network security policies, techniques, and procedures; network configuration, maintenance, and diagnostic procedures; licensing agreement enforcement. Programming:
Standard programming languages; computer operating systems/hardware; program design and analysis; principles and techniques of programming; programming languages (Java, C, C++, Visual Basic, etc.). Database Administration:
Database management systems; database design; database tools; data/file management tools; database utilities; data warehouse and multi-dimensions; file and data recovery; database security methods and techniques; physical control standards and procedures; database software (Oracle, SQL, etc.). Web:
In-depth graphic design; user interface design; advertising and marketing; information architecture; management of e-commerce; front-end web code such as HTML and JavaScript. Business:
Business systems analysis; business software packages. GIS:
Desktop GIS software for analysis, query, and visualization (e.g., ESRI's ArcView); web-based GIS application interfaces and data presentation; desktop or workstation GIS software for data creation and geo processing; geo-locational and geo-relational dataset concepts; GIS-related engineering/surveying principles; interface and integration of GIS with other public enterprise systems. Skill to:
Install, configure, upgrade and maintain hardware and software including LAN/WAN hardware; perform hardware modifications; troubleshoot network hardware and software; use and maintain networking test equipment. Ability to:
Read and prepare clear and concise reports and technical documents; work with minimal supervision; provide effective customer service; develop and recommend cost-effective improvements for technical systems; implement systems based on design specifications; evaluate and recommend purchases; analyze, design, program, test, debug, document and maintain systems and applications; develop procedures and storage for data archiving.
Examples of Work Performed
Performs all essential functions of a Computer Programmer Analyst. Installs and maintains servers and network equipment. Troubleshoots application or server connections. Installs, configures, and troubleshoots office network software and operating systems. Identifies the need for hardware and software upgrades and performs upgrades. Under minimal supervision, develops specifications, codes, tests and documents application programs. Under minimal supervision, develops specifications, codes, and tests interfaces and conversion programs or procedures. Creates and maintains medium project work plans and data flow documents. Evaluates and tests options for backup, restoration, and recovery procedures. Identifies software requirements and drafts requests for proposals to accomplish design objectives. Evaluates and specifies hardware and software configurations and places orders with vendors. Applies a general understanding of protocols, topology, hardware and software, and network design. Evaluates and specifies networking equipment and applications; applies network troubleshooting skills. Provides second level network problem escalation resolution. Develops and administers end-user training programs; ensures IT security considerations in all tasks.
Qualifications
Each applicant must have completed an Associate's Degree from an accredited college or university with a major in computer science, information technology, computer programming, criminal justice, geography or a related field, or 45-quarter credit hours with 30 in computer science, information technology, and/or computer programming. In addition, applicants must have one year of professional paid work experience performing work similar to that listed under "Examples of Work Performed" OR two years of professional paid work experience with 45-quarter credits and two years of work experience as listed. A certification program (e.g., Novell or Windows NT engineer) may substitute for one year of paid work experience; other certifications will be reviewed case-by-case. Other Requirements
Must have a valid driver's license for some positions. Some positions may require a criminal background investigation and fingerprinting due to the sensitive nature of the work. May be required to work irregular hours and be on-call. Military Education & Experience Evaluation
Military education and experience may be substituted for college-level coursework on a case-by-case basis. Candidates must attach Joint Services Transcripts evaluated by ACE if they want military coursework considered. See the link below for additional information: - 198; Please follow the link for more details. Environmental Conditions: Office environment, exposure to computer screens; travel to sites within the City/Hamilton County may be required. Physical Conditions: Duties require maintaining physical condition for sitting and standing, manual dexterity; may involve operating an assigned vehicle. Probationary Period:
Twelve months. Supervision Exercised:
May exercise technical and functional supervision over professional, technical, and clerical personnel. HR Contact:
gustavo.rodriguez@cincinnati-oh.gov #J-18808-Ljbffr