Mac OS Desktop Engineer

Title: Mac OS Desktop Engineer onsite at this location: suburb of Chicago 3333 Finley Rd Ste 700 Downers Grove IL 60515 7 to 9 months Please select worker's location: gt site Confirm Project/Engagement Deliverables We are seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. This role is critical in helping us offer macOS as a supported platform alongside Windows by October 1st. The ideal candidate will have strong experience with macOS administration, Microsoft Intune, and scripting for automation and compliance. Key Responsibilities: • Provide Tier 2/3 support for macOS devices, escalating when necessary. • Administer macOS devices using Microsoft Intune, including: - Configuration profiles - Compliance policies - Application deployment - Custom scripting (Bash, PowerShell) • Develop and implement macOS onboarding workflows using Apple Business Manager and Automated Device Enrollment (ADE). • Collaborate closely with the Workstation Management and Helpdesk teams to ensure seamless deployment and support. • Create and maintain technical documentation for macOS support, deployment, and configuration. • Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and field technicians in Support Services team. Confirm Overall Scope Required Qualifications: • 3+ years of experience supporting macOS in an enterprise environment. • Hands-on experience managing macOS devices with Microsoft Intune. • Proficiency in Bash and PowerShell scripting for macOS automation. • Familiarity with Apple Business Manager and MDM enrollment workflows. • Strong understanding of macOS system architecture, security, and user management. • Excellent troubleshooting and communication skills. Preferred Qualifications: • Experience with Azure AD and conditional access policies. • Familiarity with enterprise software deployment and patching strategies. • Ability to create user-facing and internal documentation. Recommended Certifications: • Apple Certified Support Professional (ACSP) • Microsoft Certified: Intune Specialist or Modern Desktop Administrator Associate