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Wilmington College

International Affairs Admissions Specialist

Wilmington College, Wilmington, Ohio, United States, 45177

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Basic Function:

This is a full-time, 12-month administrative position. The International Affairs Admissions Specialist will serve as Wilmington College's primary point of contact for international student recruitment, admissions, and SEVIS compliance. This role ensures seamless processing of international applications, reduces institutional risk through expert immigration advising, and supports strategic enrollment growth by maintaining partnerships with agents, sponsors, and dual-admission institutions. The position reports to the Director for International Affairs.

Responsibilities:

Recruitment & Compliance

Serve as the Designated School Official (DSO) for F-1 and J-1 visa processes, including I-20 issuance, SEVIS record maintenance, and regulatory reporting. Advise prospective students on visa requirements, document preparation, and embassy interview strategies to reduce denial rates. Represent Wilmington College at domestic and international recruitment events (e.g., college fairs, agent workshops). Monitor international students' compliance with INS regulations, determining appropriate action or intervention to be taken when necessary. Supervise the advising of international students on personal, immigration, academic, and financial matters. Admissions Pipeline Management

Evaluate foreign academic credentials and financial documents to ensure compliance with U.S. admissions standards. Resolve pre-arrival challenges, including SEVIS fee payment issues, visa denials, and deferred enrollment requests. Coordinate with the Registrar and Domestic Admissions team to streamline credit transfers and dual-admission pathways. Provide prompt communication to prospective students through all channels of communication including phone, text, email, video, messaging application, agent, and parent outreach. Maintain accurate and complete records within the Salesforce system. Collaborate with members of the College marketing team to develop fresh, bold, and purposeful recruitment materials for international WC Global student recruitment. Data & Partnership Development

Track and report on international enrollment metrics (e.g., application conversion rates, country-specific trends). Analyze data to identify trends/patterns that impact recruitment, to make strategic, data-driven decisions on recruitment activities, and to measure the effectiveness of recruitment tactics. Identify opportunities to expand Wilmington College's global footprint through targeted partnerships with high-yield institutions and sponsors. Execute special projects and other duties as assigned. Performance Standards:

Meets enrollment objectives and goals in a timely and effective manner as outlined in the office policies and procedure documents and strives to fulfill unit objectives and the College's strategic agenda. Attends and actively participates in all meetings assigned as part of this role. Knows and observes college and departmental policies, guidelines, and procedures. Executes best practice relationship building and decision making with provided and generated leads. Strives to be accountable for performance and achievement of enrollment goals, as well as supporting students' goals for pursuing their bachelors degree. Coordinates effectively with Admissions, International Affairs, Financial Aid, and Academic Affairs/Records faculty and staff and with other college departments/employees. Knows and observes College and departmental policies, guidelines, and procedures. Minimum Qualifications:

Bachelor's degree required. Minimum of two (2) years of experience in college admissions or related area. Demonstrated ability to meet and exceed goals. Fluency in a second language. Ability to adapt and thrive in a fast-paced, entrepreneurial selling environment and maintain a sense of humor and positive attitude. Commitment to cross cultural competency and respect for all persons; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's own. Strong customer service orientation, creativity, and problem-solving skills. Strong detail orientation with good personal planning and time-management skills and a history of performing these skills with minimal in person supervision. Ability to work varied schedules each week, including weekends and evenings. This position will serve multiple time zones and students who may require assistance and service during non-traditional times. Excellent computer skills with background in using Microsoft Office and web applications. Must have a valid U.S driver's license and a passport. This position may require international travel. Strongly Preferred Qualifications:

Minimum 2 years of experience in international admissions, SEVIS compliance, or related roles. Knowledge of F-1 and J-1 visa regulations and foreign credential evaluation standards. SEVIS certification or prior DSO experience. Proficiency in database and CRM systems and student visa platforms. Experience living, working, and/or studying abroad.