Quality Assurance Intern (Tech)

Position Description: This entry-level role is designed for students or early-career professionals who are eager to learn about engineering quality assurance in a hands-on environment. As a QA Intern, you will assist the Quality Assurance team in testing our products, identifying issues, and ensuring that we deliver high-quality solutions. You will gain exposure to QA processes, tools, and methodologies while collaborating closely with engineers and product teams.

CharacterStrong's Background & Mission:

CharacterStrong, a FullBloom Company, is a fast-paced, tech education company that creates PreK-12 digital, multi-tiered solutions, assessments, and curricula and offers professional development opportunities to support schools with ongoing implementation. There's currently a team of more than 100 full-time employees and over 40 contracted presenters collaborating to bring this work to life. Our mission is to create a more loving world through education.

At CharacterStrong, you will have the opportunity to make a positive impact on education, both in the United States and internationally. CharacterStrong employees offer their innovativeness, dedication to excellence and compassion to help produce curricula for students and training for educators that lead to student outcomes.

CharacterStrong's Company Values:

We Practice Kindness - Exercising inclusion, care, and empathy with others, balancing honesty with compassion when having courageous conversations and engaging in kindness towards self. We Produce Excellence - Producing timely, quality results and consistently asking the question, "How can we make this 1% better?" We Take Ownership - Taking the initiative to drive work forward, demonstrating responsibility when things do not go according to plan, and being proactive in closing identified gaps. We Problem Solve - Identifying issues, analyzing for understanding, and taking action to implement the best possible solution. Quality Assurance Engineer Responsibilities:

Assist in creating and executing manual test cases for new and existing features. Help identify, document, and track bugs or defects in software applications. Support regression testing to ensure stability of applications after updates. Collaborate with QA engineers and developers to verify and reproduce reported issues. Learn and apply QA methodologies, tools, and processes under mentorship. Participate in product reviews and team meetings to understand the software development lifecycle. Assist with basic test automation tasks or scripts as skills develop. Contribute to maintaining test documentation and reports. Required Qualifications:

Currently pursuing or recently completed a Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent coursework/bootcamp experience). Basic understanding of web technologies (e.g., HTML, CSS, JavaScript). Familiarity with software development concepts and version control (e.g., GitHub). Strong attention to detail and problem-solving skills. Ability to work collaboratively in a team environment. Eagerness to learn QA tools, processes, and automation frameworks. Preferred: Exposure to automated testing tools (e.g., Playwright, Selenium, or Cypress). Preferred: Familiarity with APIs and basic debugging practices. Preferred: Experience with writing simple test cases or scripts (academic or project-based). Preferred: Interest in learning CI/CD pipelines and Test-Driven Development. Attention to detail and analytical mind. Excellent communication skills. Hours and Compensation:

$17.00 per hour, increasing to $19.00 per hour after a successful first 6 months 20-25 hours per week - No set hours other than check-in meetings with your team. You will be responsible for creating your own schedule and communicating that with your supervisor.