LUSH North America
Seasonal Ambassador - South Park Mall
LUSH North America, Charlotte, North Carolina, United States, 28245
Overview
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal Ambassador, Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience Driving Sales:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed product recommendations for every customer's needs. Team Involvement Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve your skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members' perspectives related to DEIB. Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions. Operational Excellence Time and Attendance:
Be punctual, reliable, and present at work. Participate in teamwork, take breaks when needed, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Practice company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Salary:
$14.50 per hour Best of luck on your job search, and don't forget to follow us to learn more! Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on unceded and traditional territories. Our commitment to reconciliation is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities and staff are guests on this land and work with Indigenous communities to repair past harm. #J-18808-Ljbffr
Position:
Seasonal Ambassador Hours:
0-39 hours/week Contract:
Seasonal Ambassador, Contract Role Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap it's about making a positive impact on the world, one bar at a time! Responsibilities
Sales and Customer Experience Driving Sales:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the store's overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features, and seek opportunities to make customers' day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic. Inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning. Stay up-to-date on products, ingredients, and unique benefits to confidently make informed product recommendations for every customer's needs. Team Involvement Development:
Utilize Lush resources to develop effective sales techniques and product knowledge to improve your performance, support the growth of your team, and increase sales. Take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve your skills. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and actively listen to team members' perspectives related to DEIB. Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions. Operational Excellence Time and Attendance:
Be punctual, reliable, and present at work. Participate in teamwork, take breaks when needed, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales. Stock and Inventory:
Use Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Practice company standards for opening and closing, product integrity, respectful workplace, and health and safety. Qualifications
Required: Excellent customer service skills Flexibility to adapt in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays Preferred: Experience with consultation-based customer service models Strong problem-solving skills for day-to-day operations Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages Salary:
$14.50 per hour Best of luck on your job search, and don't forget to follow us to learn more! Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on unceded and traditional territories. Our commitment to reconciliation is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities and staff are guests on this land and work with Indigenous communities to repair past harm. #J-18808-Ljbffr