CGS Federal (Contact Government Services)
Relativity Administrator
CGS Federal (Contact Government Services), San Francisco, California, United States, 94199
Overview
CGS Federal (Contact Government Services) is seeking a Relativity Administrator to join our team supporting the legal organization within a large Federal agency. Base pay range is provided by CGS Federal; your actual pay will be based on your skills and experience. Base pay range: $70,000.00/yr - $150,000.00/yr. Employment Type: Full-Time, Experienced. Department: Technology Support. Responsibilities As a Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity. This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams. Communicate clearly and effectively to executive, business, technical, and client audiences; be solution- and action-oriented. Establish an effective client service approach to deliver on project goals with limited supervision. Support a government instance of Relativity, providing excellent customer service and solutions to internal and external stakeholders. Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools. Assist in scheduling customer deliverables through the internal workflow system. Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties. Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and workflow solutions. Deliver clear, balanced, and informed communications; ensure quality and consistency of deliverables through established processes and best practices. Participate in the development of new processes and technology enhancements to promote efficiency; document and refine processes and methodologies for program goals. Serve as a key stakeholder in the development of technical project documentation; build collaborative relationships with coworkers, team members, and clients. Support Leidos team leaders and others to deliver stellar customer service; assist management and customers in other client service tasks as needed.
Qualifications
U.S. Citizen Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred) Bachelors degree (or equivalent) Minimum of 7 years of litigation, eDiscovery, or technical support experience with a focus on client solutions Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders Ability to work in a fast-paced, agile work environment Experience with eDiscovery Services covering all realms of the EDRM Must be able to work remotely Prior work with SQL tables, scripting, and Relativity templates and applications Proficiency in Microsoft applications
Ideally, you will also have
Relativity Certified Administrator or other certifications Federal agency issued security clearance Understanding of data management, Office 365, and cloud environments
Our Commitment
CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients needs. We are committed to solving the most challenging and dynamic problems and value honesty, professionalism, and quality work. We offer a comprehensive benefits package including health, dental, and vision; life insurance; 401k; Flexible Spending Account; and Paid Time Off with holidays observed. Equal Opportunity Employer
CGS is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. How to apply
Join our team and become part of government innovation. Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit or contact: Email: info@ Note: The original listing included location tags and references to related roles; this refinement preserves the core job information and qualifications while presenting it in a clear, accessible format. #J-18808-Ljbffr
CGS Federal (Contact Government Services) is seeking a Relativity Administrator to join our team supporting the legal organization within a large Federal agency. Base pay range is provided by CGS Federal; your actual pay will be based on your skills and experience. Base pay range: $70,000.00/yr - $150,000.00/yr. Employment Type: Full-Time, Experienced. Department: Technology Support. Responsibilities As a Relativity Administrator Analyst, you will work among a high-performing and collaborative team in supporting a government instance of Relativity. This position requires a strong eDiscovery background, a solid understanding of eDiscovery methodologies, excellent client service skills, and experience in working with cross-functional technical and legal teams. Communicate clearly and effectively to executive, business, technical, and client audiences; be solution- and action-oriented. Establish an effective client service approach to deliver on project goals with limited supervision. Support a government instance of Relativity, providing excellent customer service and solutions to internal and external stakeholders. Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools. Assist in scheduling customer deliverables through the internal workflow system. Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties. Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and workflow solutions. Deliver clear, balanced, and informed communications; ensure quality and consistency of deliverables through established processes and best practices. Participate in the development of new processes and technology enhancements to promote efficiency; document and refine processes and methodologies for program goals. Serve as a key stakeholder in the development of technical project documentation; build collaborative relationships with coworkers, team members, and clients. Support Leidos team leaders and others to deliver stellar customer service; assist management and customers in other client service tasks as needed.
Qualifications
U.S. Citizen Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred) Bachelors degree (or equivalent) Minimum of 7 years of litigation, eDiscovery, or technical support experience with a focus on client solutions Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders Ability to work in a fast-paced, agile work environment Experience with eDiscovery Services covering all realms of the EDRM Must be able to work remotely Prior work with SQL tables, scripting, and Relativity templates and applications Proficiency in Microsoft applications
Ideally, you will also have
Relativity Certified Administrator or other certifications Federal agency issued security clearance Understanding of data management, Office 365, and cloud environments
Our Commitment
CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients needs. We are committed to solving the most challenging and dynamic problems and value honesty, professionalism, and quality work. We offer a comprehensive benefits package including health, dental, and vision; life insurance; 401k; Flexible Spending Account; and Paid Time Off with holidays observed. Equal Opportunity Employer
CGS is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. How to apply
Join our team and become part of government innovation. Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit or contact: Email: info@ Note: The original listing included location tags and references to related roles; this refinement preserves the core job information and qualifications while presenting it in a clear, accessible format. #J-18808-Ljbffr