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Disabled Veteran Solutions

Remote Customer Service Advocate

Disabled Veteran Solutions, Columbus, Ohio, United States, 43224

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Ready for a Mission That Matters? Hello, superstar!

Disabled Veteran Solutions (DVS) is looking for a

stellar Customer Advocate

to join our

Customer Service Division . At DVS, you're not just another cog in the machine ️ - you're a vital part of a

diverse and inclusive team

dedicated to making a difference .

The Mission As a

Customer Advocate , you'll be a healthcare hero

for

50 to 70 people

every day. You'll navigate the world of

primary care doctors

,

medications

,

appointments

, and

benefits

like a pro, armed with your knowledge

and amazing social skills ️. And the best part?

You'll make a real impact on people's lives ❤️.

The Details •

Full-time position, Monday through Friday (because we all need a little weekend! ) • ⏰ 8-hour shifts between

8:00 a.m. and 8:00 p.m. EST •

5-week intensive orientation (don't worry, we've got your back every step of the way! ‍)



Your Secret Weapons •

A great ear for listening and a knack for finding solutions • ‍♀️ Ability to juggle multiple tasks like a pro •

Passion for helping others and brightening their day

Your Arsenal •

High school diploma (bonus points if you've got a degree! ) •

At least

1 year of experience in insurance operations •

Tech-savvy and confident navigating our web-based systems •

Detail-oriented with strong follow-through

The Cherry on Top •

Experience in healthcare/insurance •

Background in social work, behavioral health, or similar fields •

A customer service ninja with amazing problem-solving skills

Why DVS? •

Competitive pay and amazing benefits •

Veteran-owned, nationally recognized company •

Real opportunities for growth and professional development

What are you waiting for? If you're ready for a mission that matters... Let's do this!

Start:

TWO groups starting October 20th and November 3rd, 2025 Training:

8:00 a.m. - 4:30 p.m. (8 weeks) Regular Schedule:

8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.