Insight Global
Insight Global is seeking a Desktop Technician to work for a client out of the Dallas area. This role will be on site 5 days a week supporting the Dallas location for in person support as well as supporting other offices within the region. This role will require quarterly travel to other locations around Texas You will be one of a few technicians at this location supporting internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. This position is looking to start immediately for a 6 month contract to hire. This position is looking to start ASAP.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience • 3+ years of experience in a desktop technician role doing onsite support • Experienced with ticketing systems • Client uses Sysaid • Experience with conference room and desktop set ups • Experience with password resets and O365 troubleshooting • Experience with hardware support, password resets and AV support Go-getter/self-starter
Nice to Have Skills & Experience • Experience with Citrix or other VDI environments
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience • 3+ years of experience in a desktop technician role doing onsite support • Experienced with ticketing systems • Client uses Sysaid • Experience with conference room and desktop set ups • Experience with password resets and O365 troubleshooting • Experience with hardware support, password resets and AV support Go-getter/self-starter
Nice to Have Skills & Experience • Experience with Citrix or other VDI environments
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.