First Tek
*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE
ADDITIONAL POSITION INFORMATION
Title & Level
Business Analyst 3
Work Group Location
Vancouver, WA
Specialty
Contract Specialist /Fee Administrator
Offsite Work Eligibility*
Situational Telework
Organization
TPCC
Number of Days Onsite
5 days per Week
Hours
Full-Time, up to 40 hours
Additional Information
Enter additional info regarding the offsite work arrangement, if applicable.
Overtime
0% anticipated
On-Call
No
Travel
Up to 5% for meetings and/or training, with an occasional overnight stay.
FN Status
NOT open to Foreign Nationals
Investigation Type
SF-85, Standard Questionnaire for Non-Sensitive Positions: Candidate must be able to pass this background investigation in order to qualify for and/or retain this position.
* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.
** Positions with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.
OVERVIEW
Position
This Business Analyst 3 position is a part of ***'s (BPA's) Customer Service Engineering, Contract Development and Administration (TPCC) organization. Candidates should be self-starters, motivated to work independently in a collaborative manner with their own team members and internal stakeholders. The ideal candidate should enjoy working under pressure and timelines, while maintaining accuracy and excellent records management. Telework may be available one day a week to team members who are able to meet established timelines and assigned deliverables. This position is very busy and resides in a fast-paced environment. Multi-tasking with the ability to adapt to change is essential. There are compliance components to this position that make accountability very important.
This position facilitates daily coordination and program support related to administration of customer pre-payment and fee receipt and refund, documentation and reconciliation of customer accounts, clarification of established pre-payment and fee-related policies to internal and external customers, project work order coordination, and associated liaison activities with Transmission internal and external customers. In conjunction with CSEs, this position will coordinate with AEs and with other BPA representatives to facilitate resolution and routine management of customer project accounts and issues. The position will coordinate the implementation of contract templates, provide a liaison function with Customer Support Services, coordinate TPCC's application process with customers, and will be responsible for supporting quality data management and reporting for customer projects.
Organization
TPCC provides technical expertise and operational support to Customer Service Engineers (CSEs) and Account Executives (AEs) for Transmission customer issues, including contract development and lifecycle management, quality control review of Transmission contracts, analysis, customer issue resolution and front office contract administration.
POSITION RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
Act as the primary point of contact for contracts and sub-programs as assigned to provide process and policy guidance and training to Customer Service Engineers (CSEs), Transmission Account Executives (AEs), other organizations within BPA, as well as outside entities and utility customers.
Assist CSEs, AEs and other departments by applying BPA policies and procedures to a variety of routine and non-routine customer situations.
Collaborate with CSEs, AEs and other departments to achieve a comprehensive understanding of customer project and service needs, financial requirements and other factors in order to build and maintain a mutually beneficial business relationship with customers.
Conduct analysis of complex customer project data to enable CSEs, AEs and managers to understand customers and help resolve issues or concerns. Provide information and recommendations to CSEs, AEs and managers on the resources and operations of various larger and more complex customers.
Follow up with CSEs, AE's and managers to coordinate and facilitate responses to customer questions/issues and coordinate with other BPA organizations and customers as needed or requested.
Provide support to Project and Process Teams including:
Organizing, coordinating and arranging team meetings.
Verifying with the applicable CSE or AE that teams have appropriate and required member representation from across BPA.
Serving as an active, contributing member of the team.
Recording team meeting notes and tracking team assignments.
Providing research, analysis and input into team discussions and address of customer-related questions and concerns.
Documenting team decisions for resolution of all customer-related problems or issues.
Provide expertise, analyses and recommendations to CSEs, AEs and BPA managers during contract development and negotiation.
Utilize organizational templates to draft and finalize contracts in collaboration with CSEs, AEs and BPA managers for a wide range of complex customer projects and service requests.
Use technical and process expertise to recommend appropriate data elements to be included in the contract action. Examples include financial terms and billing provisions, facility access requirements, ownership, operations, maintenance provisions, environmental compliance, etc., for review and approval by the BPA manager or other federal staff.
Provide recommendations to BPA manager or other federal staff for unique contracts that do not have established templates and collaborate and coordinate with internal stakeholders to validate all relevant data elements are adequately captured in the contract action.
Provide recommendations to BPA manager, CSE, AE or other federal staff if a deviation from standard templates, formats or procedures is warranted; proceed with documentation of approval as directed.
Verify all communication, contracts and related documents are formatted in accordance with established BPA procedures.
Coordinate with new customers to obtain complete contact data, a signed W9, and information necessary to establish new customers in BPA's customer databases.
Provide data and document control and distribution support as needed.
Propose revisions to contract templates and/or draft contracts consistent with standards, policies and procedures in consultation with the Office of General Counsel, the Transmission Tariff, CSEs, AEs and contract management and administration.
Collaborate and coordinate with the Office of General Counsel, contract administration, and other offices in applying appropriate accepted BPA contract principles and in the review of contract actions before execution.
Contract Specialist / Fee Administrator duties:
Coordinate internal stakeholder reviews of draft and final contract actions. Verify that all required reviews are documented in the permanent contract file.
Monitor receipt of executed contracts and monitor receipt of pre-payments using the PeopleSoft Financials system.
Coordinate with Asset and Workload Planning for work order creation and disseminate executed contract, work order and payment information to all affected parties.
Provide instruction to Project Management Analysis and Scheduling related to application of pre-payments and fees to work orders/general ledger accounts.
Serve as the primary data administrator in managing contract, pre-payment and fee information in SharePoint, Project Web Access, Commercial Business Support Application (CBSA), Customer Contract Management (CCM), Customer Data Management, etc.
Maintain an accounting of contract dates, payment terms, and work order information.
Prepare contract modifications for approval by Team Leads, Supervisors or Manager as needed to increase contract funding, alter the scope of work, or extend the completion date.
Receive customer invoices for BPA funded work and coordinate the review, certification and payment of such invoices.
Retrieve project cost data through queries and the PeopleSoft financial database.
Track funding expenditures and meet monthly with TEPO to monitor reimbursable contract expenditures to recommend if additional funding is required.
Prepare contracts for close out upon project completion, utilizing CBSA and CCM.
Draft new contract templates in accordance with Transmission Business Practices, internal procedures and all applicable FERC, legal, and accounting guidelines.
Provide guidance in developing, streamlining, simplifying, and documenting processes related to the reimbursable program.
Provide SharePoint administration support which includes:
Site development;
Administration;
File maintenance;
Process management.
Provide data and document management and distribution support as needed.
Serve as coordinator with CSEs, AEs and contract management and administration group, as well as other internal groups, to confirm that all are aligned on amendments and other contract actions.
Provide Quality Assurance reviews or draft and final analyses of contract actions, communications, and other related documentation generated by Contract Administrators, CSEs and Manager, as needed, to verify format standards, applicable industry and regulatory standards, and BPA and business policies, procedures, and standards are adhered to. Alert the BPA Manager of any noted concerns or potential issues.
Support project management and reporting activities for customer projects by entering data in tracking systems such as BPA's Commercial Business Systems Application (CBSA), and perform periodic data review to ensure information accuracy,
Serve as the group's primary point of contact and reference for assigned processes on contract, pre-payment and fee-related issues including:
Assisting internal stakeholders with identifying and clarifying questions and concerns;
Recommending and/or contributing to new, or changes to existing policies, practices, processes and procedures;
Attending related policy, business practice or project review meetings, providing input as appropriate;
Maintaining TPCC Contract Templates, TPCC Desk Procedures and TPC Operations Manual with special attention to the standardization of systems, processes, and controls.
Serving as primary point of contact to banks and customers on all pre-payment and fee-related questions and issues.
Collaborating and coordinating with CSEs, AEs, BPA managers, Finance staff and financial institutions to assist with customer account pre-payment and fee issues.
Keeping current on Open Access Transmission Tariff (OATT), Federal Energy Regulatory Commission (FERC), and internal process and procedural sources which impact contract process, pre-payment, fee administration and overhead rate calculation.
Inputting and/or editing data for a variety of BPA databases and systems such as the Customer Contract Management system (CCM), Customer Data Management (CDM) system, Commercial Business Systems Application (CBSA) and Project Web Access (PWA) for tracking and reporting on customer pre-payment, fees, contract events and project milestones.
Assist BPA management in establishing/maintaining internal controls compliant with A-123 (internal audit of financials) and standardized reporting/documentation procedures.
Utilize the TPC Advance Payment Log to assist BPA management with maintaining and developing an account of customer pre-payment and fees.
Perform closeout analysis prior to having customer support services terminate a contract to ensure final cost accounting and all other deliverables have been satisfied.
Coordinate periodic review of assigned contracts to ensure records are accurately reflected in CCM and CBSA, and contract and backup documentation as requested for audits.
Track and validate contracts, assisting and collaborating with CSEs, AEs, TPCC peers and BPA managers to troubleshoot issues.
Present contracts status briefing at periodic process and team meetings.
Provide input as requested by BPA manager for weekly TP vice president Tier II Report.
Contribute to updates, evaluations and implementation of business practices and other procedural documents; negotiate for change or consistency as appropriate.
Serve as point of contact for assigned processes.
Serve as a resource for the Customer Service Engineering (TPC) organization by:
Providing technical and informative support and assistance to those who utilize BPA contracting systems and contract business practices.
Providing Process Administrators and Contract Specialists with cover letter and contract examples for their use in preparing contracts and composing cover letters for return of contracts;
Advising CSEs, AEs and other staff on template and cover letter language.
Coordinating with other departments to improve communication and process efficiencies.
Assisting in resolving contract data issues in a timely manner.
Serve as point of contact during project and team meetings, providing input for process and data quality management in support of the organization's goals, objectives, and organizational and functional responsibilities.
Serve as primary point-of-contact, with a lead role on program initiatives, processes and projects as assigned.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
degree in Business Administration, Business Management, Computer Science, Engineering (or closely related field) is preferred
With an applicable Bachelor's degree, 8 years of experience is required.
With an applicable Associates degree, 10 years of experience is required.
Without an applicable degree, 12 years of experience is required.
Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature
Required Technical Skills & Experience (required on matrix)
3 years' experience with SharePoint for project tracking and reporting.
3 years' experience working with established databases.
1 year experience working with automated data systems.
Knowledge of internal risk management controls.
Preferred Skills & Experience (optional on matrix)
Experience in the Business, Legal, or Engineering field is preferred.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Other Position Considerations
Travel will primarily be for meetings and/or training attendance in the Portland/Vancouver area, which may include occasional visits to districts in the BPA operations region that include field locations where Personal Protective Equipment (PPE) is required.
Note: For contract personnel who do not travel on a regular basis and are making a site visit, a BPA loaner hard hat (for visitors) that has a BPA logo may be used. They are available at most Substations/Control Houses and BPA facilities in which PPE is required.
Appendices
The following appendices apply to this position and may be downloaded from the Fieldglass Reference Library:
Offsite Work
Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the position.)
Training Type
Details
Provided by
Commercial Business System Application (CBSA)
BPA
Customer Contract Management System (CCM)
BPA
Customer Data Management System (CDM)
BPA
Customer Portal (CP)
BPA
Project Web Access (PWA)
BPA
Power BI
BPA
Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.
CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES
The following list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined MUST be in place in your organization, via processes and procedures, in order to mitigate those associated risks. The BPA manager's acceptance of the API serves as the manager's attestation that all mitigation measures listed below are or will be established and adhered to in their org.
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Access to Confidential / Sensitive Information
CFTE MUST sign NDA (Non-Disclosure Agreements) at beginning of assignments.
CFTE MUST complete annual Information Security and Privacy Awareness training.
CFTE MUST complete and pass background investigations of an appropriate level.
Acquisition Planning / Source Selection
CFTE are not permitted to serve as "voting" members for acquisition selections.
All purchasing decisions MUST be made by appropriate federal personnel (Contracting Officers).
All acquisition documents (requirements, SOW's, evaluation criteria, etc.) MUST be reviewed, finalized and approved by appropriate BPA federal personnel.
ONLY Contracting Officers are authorized to obligate BPA funds.
Agency / Org Planning
All drafts, documents, materials and recommendations, MUST be reviewed, finalized and approved by appropriate BPA federal personnel.
Budget / Finance Prep
ONLY Federal Employees may determine budget priorities & allocations.
BFTE MUST control, and finalize / approve ALL budgets and related documentation, including that for projects, programs and Organizations.
Contract Management
ALL Contractual documents, including invoices MUST be finalized / approved by appropriate Federal personnel.
All contract related decisions (modifications, changes, performance) MUST be determined by appropriate federal personnel (COs).
Decision Making
CFTE may provide input and recommendations to decision-makers.
ONLY appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.
Direction & Control (directing BFTE)
CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.
Work of BFTE MUST be assigned by federal manager, supervisor, Program / Resource manager or other appropriate designee.
Disposing Govt. Property
ALL decisions regarding the disposal of BPA property MUST be made by appropriate federal personnel; and, all property dispositions MUST be directed and controlled by the Investment Recovery Center (IRC).
Dissemination of Agency/Policy Information / Training
All training and any information that is to be disseminated MUST be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.
Inspection / IT Testing
Processes and procedures MUST ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).
HR Support
CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).
ALL work products MUST be reviewed and finalized by appropriate federal employees.
Policy Development
BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.
Interpretation of Policy/Regulations
ONLY BPA federal employees MAY determine the applicability and interpretation of regulations.
CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.
Representing BPA
Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.
CFTE MUST receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.
Page 4 of 4 F_0121_API_TEMPLATE_060525
ADDITIONAL POSITION INFORMATION
Title & Level
Business Analyst 3
Work Group Location
Vancouver, WA
Specialty
Contract Specialist /Fee Administrator
Offsite Work Eligibility*
Situational Telework
Organization
TPCC
Number of Days Onsite
5 days per Week
Hours
Full-Time, up to 40 hours
Additional Information
Enter additional info regarding the offsite work arrangement, if applicable.
Overtime
0% anticipated
On-Call
No
Travel
Up to 5% for meetings and/or training, with an occasional overnight stay.
FN Status
NOT open to Foreign Nationals
Investigation Type
SF-85, Standard Questionnaire for Non-Sensitive Positions: Candidate must be able to pass this background investigation in order to qualify for and/or retain this position.
* Current telework, remote work and onsite support is based on BPA's business needs and is subject to change or termination at any time.
** Positions with the "Remote" Designation must reside in WA, OR, ID or MT. Case-by-case exceptions may apply only when in the best interest of BPA.
OVERVIEW
Position
This Business Analyst 3 position is a part of ***'s (BPA's) Customer Service Engineering, Contract Development and Administration (TPCC) organization. Candidates should be self-starters, motivated to work independently in a collaborative manner with their own team members and internal stakeholders. The ideal candidate should enjoy working under pressure and timelines, while maintaining accuracy and excellent records management. Telework may be available one day a week to team members who are able to meet established timelines and assigned deliverables. This position is very busy and resides in a fast-paced environment. Multi-tasking with the ability to adapt to change is essential. There are compliance components to this position that make accountability very important.
This position facilitates daily coordination and program support related to administration of customer pre-payment and fee receipt and refund, documentation and reconciliation of customer accounts, clarification of established pre-payment and fee-related policies to internal and external customers, project work order coordination, and associated liaison activities with Transmission internal and external customers. In conjunction with CSEs, this position will coordinate with AEs and with other BPA representatives to facilitate resolution and routine management of customer project accounts and issues. The position will coordinate the implementation of contract templates, provide a liaison function with Customer Support Services, coordinate TPCC's application process with customers, and will be responsible for supporting quality data management and reporting for customer projects.
Organization
TPCC provides technical expertise and operational support to Customer Service Engineers (CSEs) and Account Executives (AEs) for Transmission customer issues, including contract development and lifecycle management, quality control review of Transmission contracts, analysis, customer issue resolution and front office contract administration.
POSITION RESPONSIBILITIES
Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.
Act as the primary point of contact for contracts and sub-programs as assigned to provide process and policy guidance and training to Customer Service Engineers (CSEs), Transmission Account Executives (AEs), other organizations within BPA, as well as outside entities and utility customers.
Assist CSEs, AEs and other departments by applying BPA policies and procedures to a variety of routine and non-routine customer situations.
Collaborate with CSEs, AEs and other departments to achieve a comprehensive understanding of customer project and service needs, financial requirements and other factors in order to build and maintain a mutually beneficial business relationship with customers.
Conduct analysis of complex customer project data to enable CSEs, AEs and managers to understand customers and help resolve issues or concerns. Provide information and recommendations to CSEs, AEs and managers on the resources and operations of various larger and more complex customers.
Follow up with CSEs, AE's and managers to coordinate and facilitate responses to customer questions/issues and coordinate with other BPA organizations and customers as needed or requested.
Provide support to Project and Process Teams including:
Organizing, coordinating and arranging team meetings.
Verifying with the applicable CSE or AE that teams have appropriate and required member representation from across BPA.
Serving as an active, contributing member of the team.
Recording team meeting notes and tracking team assignments.
Providing research, analysis and input into team discussions and address of customer-related questions and concerns.
Documenting team decisions for resolution of all customer-related problems or issues.
Provide expertise, analyses and recommendations to CSEs, AEs and BPA managers during contract development and negotiation.
Utilize organizational templates to draft and finalize contracts in collaboration with CSEs, AEs and BPA managers for a wide range of complex customer projects and service requests.
Use technical and process expertise to recommend appropriate data elements to be included in the contract action. Examples include financial terms and billing provisions, facility access requirements, ownership, operations, maintenance provisions, environmental compliance, etc., for review and approval by the BPA manager or other federal staff.
Provide recommendations to BPA manager or other federal staff for unique contracts that do not have established templates and collaborate and coordinate with internal stakeholders to validate all relevant data elements are adequately captured in the contract action.
Provide recommendations to BPA manager, CSE, AE or other federal staff if a deviation from standard templates, formats or procedures is warranted; proceed with documentation of approval as directed.
Verify all communication, contracts and related documents are formatted in accordance with established BPA procedures.
Coordinate with new customers to obtain complete contact data, a signed W9, and information necessary to establish new customers in BPA's customer databases.
Provide data and document control and distribution support as needed.
Propose revisions to contract templates and/or draft contracts consistent with standards, policies and procedures in consultation with the Office of General Counsel, the Transmission Tariff, CSEs, AEs and contract management and administration.
Collaborate and coordinate with the Office of General Counsel, contract administration, and other offices in applying appropriate accepted BPA contract principles and in the review of contract actions before execution.
Contract Specialist / Fee Administrator duties:
Coordinate internal stakeholder reviews of draft and final contract actions. Verify that all required reviews are documented in the permanent contract file.
Monitor receipt of executed contracts and monitor receipt of pre-payments using the PeopleSoft Financials system.
Coordinate with Asset and Workload Planning for work order creation and disseminate executed contract, work order and payment information to all affected parties.
Provide instruction to Project Management Analysis and Scheduling related to application of pre-payments and fees to work orders/general ledger accounts.
Serve as the primary data administrator in managing contract, pre-payment and fee information in SharePoint, Project Web Access, Commercial Business Support Application (CBSA), Customer Contract Management (CCM), Customer Data Management, etc.
Maintain an accounting of contract dates, payment terms, and work order information.
Prepare contract modifications for approval by Team Leads, Supervisors or Manager as needed to increase contract funding, alter the scope of work, or extend the completion date.
Receive customer invoices for BPA funded work and coordinate the review, certification and payment of such invoices.
Retrieve project cost data through queries and the PeopleSoft financial database.
Track funding expenditures and meet monthly with TEPO to monitor reimbursable contract expenditures to recommend if additional funding is required.
Prepare contracts for close out upon project completion, utilizing CBSA and CCM.
Draft new contract templates in accordance with Transmission Business Practices, internal procedures and all applicable FERC, legal, and accounting guidelines.
Provide guidance in developing, streamlining, simplifying, and documenting processes related to the reimbursable program.
Provide SharePoint administration support which includes:
Site development;
Administration;
File maintenance;
Process management.
Provide data and document management and distribution support as needed.
Serve as coordinator with CSEs, AEs and contract management and administration group, as well as other internal groups, to confirm that all are aligned on amendments and other contract actions.
Provide Quality Assurance reviews or draft and final analyses of contract actions, communications, and other related documentation generated by Contract Administrators, CSEs and Manager, as needed, to verify format standards, applicable industry and regulatory standards, and BPA and business policies, procedures, and standards are adhered to. Alert the BPA Manager of any noted concerns or potential issues.
Support project management and reporting activities for customer projects by entering data in tracking systems such as BPA's Commercial Business Systems Application (CBSA), and perform periodic data review to ensure information accuracy,
Serve as the group's primary point of contact and reference for assigned processes on contract, pre-payment and fee-related issues including:
Assisting internal stakeholders with identifying and clarifying questions and concerns;
Recommending and/or contributing to new, or changes to existing policies, practices, processes and procedures;
Attending related policy, business practice or project review meetings, providing input as appropriate;
Maintaining TPCC Contract Templates, TPCC Desk Procedures and TPC Operations Manual with special attention to the standardization of systems, processes, and controls.
Serving as primary point of contact to banks and customers on all pre-payment and fee-related questions and issues.
Collaborating and coordinating with CSEs, AEs, BPA managers, Finance staff and financial institutions to assist with customer account pre-payment and fee issues.
Keeping current on Open Access Transmission Tariff (OATT), Federal Energy Regulatory Commission (FERC), and internal process and procedural sources which impact contract process, pre-payment, fee administration and overhead rate calculation.
Inputting and/or editing data for a variety of BPA databases and systems such as the Customer Contract Management system (CCM), Customer Data Management (CDM) system, Commercial Business Systems Application (CBSA) and Project Web Access (PWA) for tracking and reporting on customer pre-payment, fees, contract events and project milestones.
Assist BPA management in establishing/maintaining internal controls compliant with A-123 (internal audit of financials) and standardized reporting/documentation procedures.
Utilize the TPC Advance Payment Log to assist BPA management with maintaining and developing an account of customer pre-payment and fees.
Perform closeout analysis prior to having customer support services terminate a contract to ensure final cost accounting and all other deliverables have been satisfied.
Coordinate periodic review of assigned contracts to ensure records are accurately reflected in CCM and CBSA, and contract and backup documentation as requested for audits.
Track and validate contracts, assisting and collaborating with CSEs, AEs, TPCC peers and BPA managers to troubleshoot issues.
Present contracts status briefing at periodic process and team meetings.
Provide input as requested by BPA manager for weekly TP vice president Tier II Report.
Contribute to updates, evaluations and implementation of business practices and other procedural documents; negotiate for change or consistency as appropriate.
Serve as point of contact for assigned processes.
Serve as a resource for the Customer Service Engineering (TPC) organization by:
Providing technical and informative support and assistance to those who utilize BPA contracting systems and contract business practices.
Providing Process Administrators and Contract Specialists with cover letter and contract examples for their use in preparing contracts and composing cover letters for return of contracts;
Advising CSEs, AEs and other staff on template and cover letter language.
Coordinating with other departments to improve communication and process efficiencies.
Assisting in resolving contract data issues in a timely manner.
Serve as point of contact during project and team meetings, providing input for process and data quality management in support of the organization's goals, objectives, and organizational and functional responsibilities.
Serve as primary point-of-contact, with a lead role on program initiatives, processes and projects as assigned.
REQUIREMENTS
Education & Corresponding Experience (required on matrix)
degree in Business Administration, Business Management, Computer Science, Engineering (or closely related field) is preferred
With an applicable Bachelor's degree, 8 years of experience is required.
With an applicable Associates degree, 10 years of experience is required.
Without an applicable degree, 12 years of experience is required.
Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature
Required Technical Skills & Experience (required on matrix)
3 years' experience with SharePoint for project tracking and reporting.
3 years' experience working with established databases.
1 year experience working with automated data systems.
Knowledge of internal risk management controls.
Preferred Skills & Experience (optional on matrix)
Experience in the Business, Legal, or Engineering field is preferred.
Additional Requirements (not required on matrix)
Valid U.S. Driver's License is required.
Other Position Considerations
Travel will primarily be for meetings and/or training attendance in the Portland/Vancouver area, which may include occasional visits to districts in the BPA operations region that include field locations where Personal Protective Equipment (PPE) is required.
Note: For contract personnel who do not travel on a regular basis and are making a site visit, a BPA loaner hard hat (for visitors) that has a BPA logo may be used. They are available at most Substations/Control Houses and BPA facilities in which PPE is required.
Appendices
The following appendices apply to this position and may be downloaded from the Fieldglass Reference Library:
Offsite Work
Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the position.)
Training Type
Details
Provided by
Commercial Business System Application (CBSA)
BPA
Customer Contract Management System (CCM)
BPA
Customer Data Management System (CDM)
BPA
Customer Portal (CP)
BPA
Project Web Access (PWA)
BPA
Power BI
BPA
Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.
CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES
The following list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined MUST be in place in your organization, via processes and procedures, in order to mitigate those associated risks. The BPA manager's acceptance of the API serves as the manager's attestation that all mitigation measures listed below are or will be established and adhered to in their org.
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Area of potential Closely Associated / Inherently Government function
Mitigation Measures
Access to Confidential / Sensitive Information
CFTE MUST sign NDA (Non-Disclosure Agreements) at beginning of assignments.
CFTE MUST complete annual Information Security and Privacy Awareness training.
CFTE MUST complete and pass background investigations of an appropriate level.
Acquisition Planning / Source Selection
CFTE are not permitted to serve as "voting" members for acquisition selections.
All purchasing decisions MUST be made by appropriate federal personnel (Contracting Officers).
All acquisition documents (requirements, SOW's, evaluation criteria, etc.) MUST be reviewed, finalized and approved by appropriate BPA federal personnel.
ONLY Contracting Officers are authorized to obligate BPA funds.
Agency / Org Planning
All drafts, documents, materials and recommendations, MUST be reviewed, finalized and approved by appropriate BPA federal personnel.
Budget / Finance Prep
ONLY Federal Employees may determine budget priorities & allocations.
BFTE MUST control, and finalize / approve ALL budgets and related documentation, including that for projects, programs and Organizations.
Contract Management
ALL Contractual documents, including invoices MUST be finalized / approved by appropriate Federal personnel.
All contract related decisions (modifications, changes, performance) MUST be determined by appropriate federal personnel (COs).
Decision Making
CFTE may provide input and recommendations to decision-makers.
ONLY appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.
Direction & Control (directing BFTE)
CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.
Work of BFTE MUST be assigned by federal manager, supervisor, Program / Resource manager or other appropriate designee.
Disposing Govt. Property
ALL decisions regarding the disposal of BPA property MUST be made by appropriate federal personnel; and, all property dispositions MUST be directed and controlled by the Investment Recovery Center (IRC).
Dissemination of Agency/Policy Information / Training
All training and any information that is to be disseminated MUST be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.
Inspection / IT Testing
Processes and procedures MUST ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).
HR Support
CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).
ALL work products MUST be reviewed and finalized by appropriate federal employees.
Policy Development
BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.
Interpretation of Policy/Regulations
ONLY BPA federal employees MAY determine the applicability and interpretation of regulations.
CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.
Representing BPA
Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.
CFTE MUST receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.
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