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The Hire Solution

Zscaler Engineer - Immediate Contract Opportunity!!

The Hire Solution, Plano, Texas, us, 75086

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Engineer - Zscaler (Temporary Role)

Position Summary

We are seeking an experienced Security Operations Architect/Engineer with deep expertise in Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to join our team on a temporary basis. This hybrid role requires both architectural-level knowledge and hands-on engineering skills to address complex Zscaler onboarding challenges. The successful candidate will work directly with IT and business teams to resolve access issues, optimize configurations, and ensure a seamless user experience as the organization expands its Zscaler adoption. This is a contract role designed for an expert who can step in immediately, troubleshoot complex problems, and provide both long-term architectural guidance and short-term technical solutions.

Key Responsibilities • Act as the subject matter expert for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) during onboarding and rollout phases. • Troubleshoot and resolve complex onboarding issues including authentication, policy enforcement, client connector deployment, and connectivity challenges. • Design and implement Zscaler configurations and integrations with identity (Azure AD, SAML, MFA) and endpoint management solutions (Intune, JAMF). • Provide architectural recommendations and best practices for Zscaler deployments, while also implementing technical changes directly in the platform. • Collaborate with Infrastructure, Security Operations, and End User Compute teams to ensure smooth user adoption and minimal business disruption. • Perform detailed root cause analysis of recurring Zscaler-related incidents and implement sustainable solutions. • Develop and maintain documentation of Zscaler configurations, onboarding processes, and troubleshooting playbooks. • Advise leadership and project teams on Zero Trust principles and Zscaler's role in the enterprise security strategy. • Provide knowledge transfer and mentoring to internal engineering and support staff.

Required Qualifications • 5+ years of hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). • Demonstrated ability to resolve Zscaler onboarding and adoption issues in large enterprise environments. • Strong knowledge of Zero Trust Network Access (ZTNA) principles. • Proficiency in integrating Zscaler with identity and access management solutions (Azure AD, Okta, MFA) and endpoint/device management platforms (Intune, JAMF). • Solid understanding of network protocols (DNS, TCP/IP, SSL/TLS, VPN) and security fundamentals. • Proven ability to balance architectural design with hands-on troubleshooting and engineering execution. • Strong communication and stakeholder engagement skills, able to interface with both technical teams and business leaders.

Preferred Qualifications • Zscaler certifications (e.g., ZCCP-IA, ZCCP-PA). • Experience with other cloud security tools (Netskope, Palo Alto Prisma, Microsoft Defender, CrowdStrike, AWS VPN). • Prior experience in temporary/contract roles requiring rapid onboarding and immediate impact.