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KinderCare Learning Companies

Champions Subsidy Tuition Field Coordinator I

KinderCare Learning Companies, Roseville, California, United States, 95678

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Champions Subsidy Tuition Field Coordinator I

Base pay range: $18.00/hr - $21.45/hr Futures start here. KinderCare Learning Companies is the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award. We offer a variety of early education and child care options for families. Whether its KinderCare Learning Centers, Champions, or Crme de la Crme, we build confidence for kids, families, and the future we share. We want you to join us in shaping itin neighborhoods, at work, and in schools nationwide. We have an exciting opportunity for a Subsidy Tuition Coordinator to join our team. This is a frontline support role, directly accountable for coordinating activities for centers with child care assistance programs. In this role, you will ensure compliance with federal, state and local agencies and company policies and procedures, and provide exemplary customer service to field operations and government agencies. Responsibilities Align to company and subsidy tuition strategy, goals, and objectives; effectively adapt to change Acquire agency contracts and review all agency requirements Process and maintain authorizations; partner with centers and agencies to secure reimbursements Complete accounts receivable transfers and discounts; compile weekly details and update field operations Review attendance documents and complete billing process in accordance with agency guidelines Reconcile payments to accounts receivable, complete AR adjustments, address re-bill and/or refund opportunities Follow up on all account receivables and prepay balances until fully resolved Prepare and distribute reports, monitor for unusual items and resolve and/or raise issues as appropriate Audit and reconcile center financial records and complete appropriate adjustments Maintain and store subsidy records in accordance with agency guidelines and company policies and procedures Form effective relationships with internal and external partners, including field operations and child care agencies Maintain customer focus and participate in huddle calls and center director meetings Prepare audit documentation and report notifications of agency audits Demonstrate full ownership for assigned centers Perform all functions in a timely and accurate manner Other related duties as assigned

Qualifications

High School diploma required Bookkeeping, billing, and accounts receivable experience preferred 10-key proficiency Strong digital literacy covering financial systems and general office software, including MS Office (Word, Excel, PowerPoint) and email Highly engaged, with confirmed skills in customer service, professionalism, conflict resolution, and collaboration Professional verbal and written communication skills Effective personal organizational skills and skills in learning agility Work independently, analytical and problem-solving skills Ability to meet deadlines in a timely manner by prioritizing work in a multi-task environment Ability to work overtime hours as needed and withstand long periods of sitting and frequent use of computer and telephone Occasional overnight travel required, travel between alternate center and office locations on occasion

Benefits

Know your whole family is supported with discounted child care benefits Medical, dental, and vision benefits for your family Employee assistance programs for mental health and personal growth Health and wellness programs, paid time off, and discounts for work necessities and more

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. Region and location details may vary by posting. #J-18808-Ljbffr