Lush Fresh Handmade Cosmetics
Seasonal Ambassador - Penn Square
Lush Fresh Handmade Cosmetics, Oklahoma City, Oklahoma, United States, 73116
Overview
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customers shoes and think about what would make their day, providing personalized product recommendations and sharing knowledge to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time. Responsibilities Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store events and initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning and deep exploration of Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for every customers needs.
Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and actively seek feedback, resources, and opportunities to elevate skills and knowledge. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and listen to team members perspectives related to DEIB. Foster a sense of belonging by promoting teamwork, collaboration, and valuing each employees unique contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, take breaks as needed, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Practice company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day issues Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Penn Square Pay $14.50 USD Best of luck on your job search, and dont forget to follow us to learn more! Find our Personal Privacy Policy details here. #J-18808-Ljbffr
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customers shoes and think about what would make their day, providing personalized product recommendations and sharing knowledge to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time. Responsibilities Sales and Customer Experience:
Utilize StoreForce dashboard results and seek feedback to exceed sales goals. Take ownership of your results and actively work to grow your contribution to the stores overall sales. Customer Experience:
Consistently deliver a world-class customer experience to every customer who walks through our doors. Connect with customers and identify their needs by listening attentively and asking open-ended questions. Demonstrate product benefits and features. Seek opportunities to make customers day and leave the world Lusher than we found it. Building the Brand:
Educate customers on our brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in the shop and through community engagement by hosting store events and initiatives that help bring in more traffic. Spread what makes Lush unique and inspire others to join us in making a positive impact on the world. Product Passion:
Continually expand product knowledge with ongoing learning and deep exploration of Lush. Stay up-to-date on products, ingredients, and benefits to confidently make informed recommendations for every customers needs.
Team Involvement
Development:
Use Lush resources to develop effective sales techniques and product knowledge to improve performance, support team growth, and increase sales. Take ownership of development, assess performance, and actively seek feedback, resources, and opportunities to elevate skills and knowledge. Diversity, Equity, Inclusion, and Belonging (DEIB):
Encourage open communication and listen to team members perspectives related to DEIB. Foster a sense of belonging by promoting teamwork, collaboration, and valuing each employees unique contributions.
Operational Excellence
Time and Attendance:
Be punctual, reliable, and present. Actively participate in teamwork, take breaks as needed, and stay up-to-date with company news and updates. Visuals and Merchandising:
Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales. Stock and Inventory:
Follow Visual Merchandising guidelines to adjust product displays based on sales to improve the customer experience. Policies and Procedures:
Practice company standards for opening/closing, product integrity, respectful workplace, and health and safety.
Qualifications Required:
Excellent customer service skills Flexibility to adapt to changing situations and priorities in a fast-paced environment Knowledge and passion for skincare, natural beauty, and ethical business Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred:
Experience with consultation-based customer service models Strong problem-solving skills to address day-to-day issues Experience working in a team environment Experience in skincare or cosmetics Experience in cross-cultural collaboration and DEIB or social justice training Fluency in Spanish, French, or other languages
Penn Square Pay $14.50 USD Best of luck on your job search, and dont forget to follow us to learn more! Find our Personal Privacy Policy details here. #J-18808-Ljbffr