Bottom Line
Overview
The Office and Operations Coordinator, reporting to Chicagos Director of Workplace Experience, is responsible for ensuring smooth daily operations of the CHI office and will serve as the first point of contact for students, staff, and visitors. This role will manage office logistics, oversee facilities and supplies, and provide support to regional leadership. The ideal candidate is organized, detail oriented, and customer-service driven, with the ability to balance hospitality at the front desk with back-end operational responsibilities. Responsibilities
Office Operations Management 45% Serve as the primary point of contact for regional operations needs Oversee the functionality, cleanliness, and organization of the office to ensure smooth daily workflows, supporting staff needs and optimizing use of shared spaces and resources Manage vendor and service provider relationships, including maintaining accurate records of contracts, communications, and service requests to support smooth office operations Coordinate and provide on-site support for regional meetings and events, including scheduling, setup, catering, AV/tech needs, guest welcome, and clean-up Assist in maintaining the regional office calendar by updating logistics-related items (such as meetings, events, and deadlines), ensuring accuracy and alignment with the Director of Workplace Experiences primary calendar Serve as the regional point of contact for technology, troubleshooting basic issues with office equipment, connectivity, and AV systems, and coordinating with IT or external vendors for resolution Collaborate with the Director of Workplace Experience to implement national operational updates Support adherence to regional office policies and procedures by modeling best practices in office operations and escalating issues to the Director of Workplace Experience Front Desk and Hospitality 35% Greet and welcome students, staff, and visitors; create a warm and professional office environment Manage student sign-in process and maintain awareness of who is in the office Monitor building access and visitor activity, issue badges when necessary, and coordinate with building security as issues arise Ensure visitors follow sign-in procedures and are aware of emergency protocols Ensure the front desk is staffed during all business hours and program-related events, including occasional evening programming Answer the main office phone line and emails consistently, directing inquiries and providing high-quality customer service to the Bottom Line community Maintain the professional appearance and organization of the front desk and reception area, ensuring materials and supplies are fully stocked Provide wayfinding and orientation for visitors and new students, including answering FAQs and directing them to the appropriate staff or space Coordinate and provide on-site support during regional meetings and events, including setup, AV/tech, guest check-in, front desk coverage, and welcoming attendees, with occasional evening programming Accept, distribute, and manage outgoing mail and packages, including FedEx/UPS and postage Maintain shared hospitality spaces and supplies, including the coffee/tea station, waiting area, and front desk resources Administrative support 20% Provide scheduling and general administrative support to regional leadership as needed, including calendar management, meeting preparation, and document organization Assist with onboarding logistics for new staff, including workspace set-up, office orientation, and technology access Support special projects related to regional operations, providing administrative assistance, tracking progress, or preparing materials as requested Assist the Director of Workplace Experience in implementing regional staff experience initiatives, such as surveys, communications, or office culture activities Provide ad hoc administrative support for other operational or leadership needs as requested, ensuring smooth coordination across the region Secondary Responsibilities Represent the Bottom Line brand in a positive and professional manner Duties, responsibilities, and activities may change at any time with or without advanced notice. Work Schedule
Monday Friday: 10am-6:30pm There may be times throughout the year when you may be expected to work additional hours and/or flex your schedule to support events, student programming, or office operations as needed. Expected Travel
10% - for off-site events Qualifications
Required
At least 1 year of relevant work experience Work authorization Demonstrated commitment to Bottom Lines mission, vision, and core values Demonstrated comfortability with technology and ability to troubleshoot Ability to work both autonomously and collaboratively Customer service orientation and approach, both in working with our students and staff Strong attention to detail and project management skills Ability to manage competing priorities and timelines Preferred
Associate or bachelors degree, or progress toward a degree Experience managing office operations, facilities, or administrative support Experience in front desk, hospitality, or event support Demonstrated commitment to Bottom Lines Mission, Vision, and Core Values How To Apply
All applications must be submitted via Bottom Lines Career Page. Please share your resume and cover letter. The application deadline is September 23, 2025. Start Date: October 2025 Compensation: $45,000 49,000 Benefits
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing; Industries: Higher Education Referrals increase your chances of interviewing at Bottom Line by 2x #J-18808-Ljbffr
The Office and Operations Coordinator, reporting to Chicagos Director of Workplace Experience, is responsible for ensuring smooth daily operations of the CHI office and will serve as the first point of contact for students, staff, and visitors. This role will manage office logistics, oversee facilities and supplies, and provide support to regional leadership. The ideal candidate is organized, detail oriented, and customer-service driven, with the ability to balance hospitality at the front desk with back-end operational responsibilities. Responsibilities
Office Operations Management 45% Serve as the primary point of contact for regional operations needs Oversee the functionality, cleanliness, and organization of the office to ensure smooth daily workflows, supporting staff needs and optimizing use of shared spaces and resources Manage vendor and service provider relationships, including maintaining accurate records of contracts, communications, and service requests to support smooth office operations Coordinate and provide on-site support for regional meetings and events, including scheduling, setup, catering, AV/tech needs, guest welcome, and clean-up Assist in maintaining the regional office calendar by updating logistics-related items (such as meetings, events, and deadlines), ensuring accuracy and alignment with the Director of Workplace Experiences primary calendar Serve as the regional point of contact for technology, troubleshooting basic issues with office equipment, connectivity, and AV systems, and coordinating with IT or external vendors for resolution Collaborate with the Director of Workplace Experience to implement national operational updates Support adherence to regional office policies and procedures by modeling best practices in office operations and escalating issues to the Director of Workplace Experience Front Desk and Hospitality 35% Greet and welcome students, staff, and visitors; create a warm and professional office environment Manage student sign-in process and maintain awareness of who is in the office Monitor building access and visitor activity, issue badges when necessary, and coordinate with building security as issues arise Ensure visitors follow sign-in procedures and are aware of emergency protocols Ensure the front desk is staffed during all business hours and program-related events, including occasional evening programming Answer the main office phone line and emails consistently, directing inquiries and providing high-quality customer service to the Bottom Line community Maintain the professional appearance and organization of the front desk and reception area, ensuring materials and supplies are fully stocked Provide wayfinding and orientation for visitors and new students, including answering FAQs and directing them to the appropriate staff or space Coordinate and provide on-site support during regional meetings and events, including setup, AV/tech, guest check-in, front desk coverage, and welcoming attendees, with occasional evening programming Accept, distribute, and manage outgoing mail and packages, including FedEx/UPS and postage Maintain shared hospitality spaces and supplies, including the coffee/tea station, waiting area, and front desk resources Administrative support 20% Provide scheduling and general administrative support to regional leadership as needed, including calendar management, meeting preparation, and document organization Assist with onboarding logistics for new staff, including workspace set-up, office orientation, and technology access Support special projects related to regional operations, providing administrative assistance, tracking progress, or preparing materials as requested Assist the Director of Workplace Experience in implementing regional staff experience initiatives, such as surveys, communications, or office culture activities Provide ad hoc administrative support for other operational or leadership needs as requested, ensuring smooth coordination across the region Secondary Responsibilities Represent the Bottom Line brand in a positive and professional manner Duties, responsibilities, and activities may change at any time with or without advanced notice. Work Schedule
Monday Friday: 10am-6:30pm There may be times throughout the year when you may be expected to work additional hours and/or flex your schedule to support events, student programming, or office operations as needed. Expected Travel
10% - for off-site events Qualifications
Required
At least 1 year of relevant work experience Work authorization Demonstrated commitment to Bottom Lines mission, vision, and core values Demonstrated comfortability with technology and ability to troubleshoot Ability to work both autonomously and collaboratively Customer service orientation and approach, both in working with our students and staff Strong attention to detail and project management skills Ability to manage competing priorities and timelines Preferred
Associate or bachelors degree, or progress toward a degree Experience managing office operations, facilities, or administrative support Experience in front desk, hospitality, or event support Demonstrated commitment to Bottom Lines Mission, Vision, and Core Values How To Apply
All applications must be submitted via Bottom Lines Career Page. Please share your resume and cover letter. The application deadline is September 23, 2025. Start Date: October 2025 Compensation: $45,000 49,000 Benefits
Seniority level: Entry level Employment type: Full-time Job function: Management and Manufacturing; Industries: Higher Education Referrals increase your chances of interviewing at Bottom Line by 2x #J-18808-Ljbffr