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Hackensack Meridian Health

IT EPIC Training Coordinator - Digital Technology Services

Hackensack Meridian Health, Edison, New Jersey, us, 08818

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Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. Its also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Position

The

Digital Technology Services (DTS) Epic Training Coordinator , reports to the DTS Training Director, and is responsible for coordinating the logistical aspects of EPIC steady-state training activities and projects including, registration and room bookings across the Hackensack Meridian Health (HMH) network. Serves as a SuccessFactors Learning Management System (LMS) subject matter expert (SME) to perform troubleshooting, learning content uploads, e-learnings, creating reports/analytics, and general administration support. Requires daily interaction with HMH team members, third-party team members (TM), EPIC security, Access management, EPIC training team members, and all day-to-day tasks in receiving and fulfilling LMS administration tasks and training requests received from HMH TMs. The ideal candidate will have experience with SuccessFactors LMS (Learning Management System) and scheduling EPIC trainings in a healthcare environment. This is a hybrid position(50/50) in Edison, NJ. Education, Knowledge, Skills and Abilities Required:

Associates degree required. Minimum of 2 years of experience utilizing healthcare technology systems Minimum of 1 year of utilizing a Learning Management System (LMS) experience to coordinate, schedule, and register end users for Epic training classes in a healthcare setting Strong analytical, problem solving, project management, time management, organization and prioritization skills. Excellent customer service presence. Demonstrated proficiency with the Google Suite of Applications, particularly Google Sheets. Excellent written and verbal communications skills. Education, Knowledge, Skills and Abilities Preferred:

Bachelor's and/or Masters degree. Experience with SuccessFactors LMS (Learning Management System). Advanced proficiency with Google Sheets. eLearning Course Development experience with Adobe Captivate and Adobe Connect. Ability to work independently in a fast-paced environment. Ability to manage multiple priorities concurrently with minimal supervision. Previous experience as an Epic credentialed trainer and/or Epic instructional designer. Experience with Learning Management System reporting and analytics. If you feel that the above description speaks directly to your strengths and capabilities, then please apply today! #J-18808-Ljbffr