FirstService Residential
Community Association Manager (55+ Luxury HOA)
FirstService Residential, Hilton Head Island, South Carolina, us, 29938
Overview
Latitude Margaritaville Hilton Head is looking for a Community Association Manager to join our team. This role oversees all Homeowner Association operations in collaboration with the Community General Manager and the Food & Beverage and Lifestyle Department managers. The Community Association Manager ensures the property is maintained and operated in accordance with company objectives and facilitates solutions to problems between the community and internal support staff, guided by precedent and within established policies. The Community Association Manager oversees the administrative functions of the Community and manages a team of administrative, front desk, lifestyle, maintenance, compliance and fitness center personnel. Responsibilities and Accountabilities Community Appearance:
Provide oversight to the Community Appearance Coordinator in scheduling landscape/irrigation, lot turnovers on a weekly basis, and managing warranty/work orders; collaborate with Maintenance Manager to ensure property inspections; oversee the work order process and communications with homeowners; manage the violation and architectural review process; ensure amenities are maintained to the highest standard; manage vendor partners with contract adherence and monthly reports; coordinate team meetings for status updates and improvements. Financial Management:
Prepare draft annual budget and monitor variances; assist with monthly deficit funding statements; ensure accurate coding of invoices, timely financial statements, and prompt vendor payments; manage accounts receivable collections; work with the Community CPA on audits and annual financial statements; process deposits after inspections of architectural improvements; ensure weekly P-Cards receipts and reconciliations. Administrative:
Prepare weekly/monthly management reports; maintain community databases (work orders, task lists, rental lists, homeowner information, violations, communications, etc.); ensure compliance with statutory renewals and permits; prepare meeting notices and minutes; manage contract renewals and RFPs; facilitate communication systems (FirstCall) and prepare weekly updates (e.g., Tiki Talk). Human Resources:
Perform annual performance evaluations; conduct monthly safety meetings; participate in compliance courses; conduct coaching & counseling; create job descriptions and hire recommendations; review payroll reports and time off requests; ensure handbook policies are followed and provide brand immersion training; perform other tasks as assigned. Technical Competencies and Experience:
Bachelors Degree in Business or related field preferred with five years of relevant experience; knowledge of Florida Statutes and Community documents; cash flow management for capital improvements; landscape and irrigation concepts; strong organizational, leadership and interpersonal skills; ability to work under pressure and meet deadlines; ability to work independently and in a team; building mechanical operations knowledge is a plus; ability to respond to emergencies and adapt to changing circumstances. Computer Literacy:
Proficiency in Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with financial/accounting programs preferred. Special Requirements:
Physical ability to lift up to 50 lbs; standing, sitting, walking, occasional climbing; prolonged computer use; extended phone conversations; ability to detect emergency alarms; flexible hours including weekends and events; outdoor work; and a positive, fun attitude. Compensation and Schedule:
$85,000 - $90,000 annually; Full-Time (Monday - Friday); comprehensive benefits including medical plans, dental, vision, paid holidays, bonus potential, cell phone allowance, and 401k with company match.
Qualifications
Experience in Community Association, Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Ability to apply applicable statutes and community documents; strong financial acumen for budgets and cash flow; excellent communication and leadership skills; ability to manage large, complex accounts or projects; detail-oriented and self-driven. Strong computer skills and ability to maintain multiple databases and reports.
Disclaimer:
This is not an all-inclusive job description; management may assign or reassign duties and responsibilities at any time. Location: Savannah, GA; Bluffton, SC; Hardeeville, SC; Hilton Head area; 5 days ago #J-18808-Ljbffr
Latitude Margaritaville Hilton Head is looking for a Community Association Manager to join our team. This role oversees all Homeowner Association operations in collaboration with the Community General Manager and the Food & Beverage and Lifestyle Department managers. The Community Association Manager ensures the property is maintained and operated in accordance with company objectives and facilitates solutions to problems between the community and internal support staff, guided by precedent and within established policies. The Community Association Manager oversees the administrative functions of the Community and manages a team of administrative, front desk, lifestyle, maintenance, compliance and fitness center personnel. Responsibilities and Accountabilities Community Appearance:
Provide oversight to the Community Appearance Coordinator in scheduling landscape/irrigation, lot turnovers on a weekly basis, and managing warranty/work orders; collaborate with Maintenance Manager to ensure property inspections; oversee the work order process and communications with homeowners; manage the violation and architectural review process; ensure amenities are maintained to the highest standard; manage vendor partners with contract adherence and monthly reports; coordinate team meetings for status updates and improvements. Financial Management:
Prepare draft annual budget and monitor variances; assist with monthly deficit funding statements; ensure accurate coding of invoices, timely financial statements, and prompt vendor payments; manage accounts receivable collections; work with the Community CPA on audits and annual financial statements; process deposits after inspections of architectural improvements; ensure weekly P-Cards receipts and reconciliations. Administrative:
Prepare weekly/monthly management reports; maintain community databases (work orders, task lists, rental lists, homeowner information, violations, communications, etc.); ensure compliance with statutory renewals and permits; prepare meeting notices and minutes; manage contract renewals and RFPs; facilitate communication systems (FirstCall) and prepare weekly updates (e.g., Tiki Talk). Human Resources:
Perform annual performance evaluations; conduct monthly safety meetings; participate in compliance courses; conduct coaching & counseling; create job descriptions and hire recommendations; review payroll reports and time off requests; ensure handbook policies are followed and provide brand immersion training; perform other tasks as assigned. Technical Competencies and Experience:
Bachelors Degree in Business or related field preferred with five years of relevant experience; knowledge of Florida Statutes and Community documents; cash flow management for capital improvements; landscape and irrigation concepts; strong organizational, leadership and interpersonal skills; ability to work under pressure and meet deadlines; ability to work independently and in a team; building mechanical operations knowledge is a plus; ability to respond to emergencies and adapt to changing circumstances. Computer Literacy:
Proficiency in Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with financial/accounting programs preferred. Special Requirements:
Physical ability to lift up to 50 lbs; standing, sitting, walking, occasional climbing; prolonged computer use; extended phone conversations; ability to detect emergency alarms; flexible hours including weekends and events; outdoor work; and a positive, fun attitude. Compensation and Schedule:
$85,000 - $90,000 annually; Full-Time (Monday - Friday); comprehensive benefits including medical plans, dental, vision, paid holidays, bonus potential, cell phone allowance, and 401k with company match.
Qualifications
Experience in Community Association, Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Ability to apply applicable statutes and community documents; strong financial acumen for budgets and cash flow; excellent communication and leadership skills; ability to manage large, complex accounts or projects; detail-oriented and self-driven. Strong computer skills and ability to maintain multiple databases and reports.
Disclaimer:
This is not an all-inclusive job description; management may assign or reassign duties and responsibilities at any time. Location: Savannah, GA; Bluffton, SC; Hardeeville, SC; Hilton Head area; 5 days ago #J-18808-Ljbffr