CIBR Warriors
Overview
This range is provided by CIBR Warriors. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $27.00/hr - $33.00/hr Direct message the job poster from CIBR Warriors The Enterprise Client Endpoint Services team provides client desktop and client application life cycle management for enterprise-approved software and hardware. This position will be responsible for creating and maintaining standards-based Operating systems and application deployments to both corporate and shop systems. This position will assist the support desk in troubleshooting and maintaining all client configurations and standards in a large enterprise environment. (This is a representative list of the general duties the position may be asked to perform and is not all-inclusive.) Develop, test, and document corporate and shop client OS images. Create and maintain client system build procedures. Provide 3rd-level desktop engineering support to IT support staff relating to issues within the client configuration and operating system images. Review standard desktop software patches and releases, make recommendations for upgrades, create packages, and coordinate testing and deployment of approved upgrades. Distribute software using an enterprise desktop management system like HPDM, PDQ, Big Fix, SCCM. Identify, research, diagnose and escalate (as needed) production problems such as defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content; then create and coordinate the implementation of engineered solutions for issues according to specified requirements and design. Standardize software and utilities installed on laptops and desktops and ensure consistent security settings on all computers. Maintain the specification documentation for the standard desktop hardware configuration, client configuration settings, and operating system images. Manage various types of project initiatives, upgrades, and maintenance activities for client systems. Participates in Change Release meetings as required to support the release of hardware configurations and operating system images. Present client systems technology roadmaps to members of technology management. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Monitor and respond to security-related events timely utilizing various tools like SCCM and Azure, as well as Intune.
Minimum Requirements & Qualifications
(Specific educational and experience requirements, necessary skills, knowledge, abilities, physical demands, travel) 2+ years of Windows client environment experience. Experience (direct experience, including best practices) in Desktop Engineering, able to design and implement a Desktop Management infrastructure. Intune expertise, build packages, set up configurations, push apps through the tool, perform security functions, patches, etc. Proven track record of resolving complex Windows desktop issues. The ability to learn and deploy applications with enterprise toolsets. Experience developing and deploying unattended operating system installations for desktops/laptops using utilities. Strong knowledge of Windows 10/11 and Linux(RHEL) , Mac OS operating systems Experience with troubleshooting, configuring, and securing Microsoft Windows operating systems. Experience with Microsoft Office applications, Adobe Acrobat, and other standard desktop applications. Experience using, configuring, and troubleshooting desktop management tools. Experience using PowerShell, Etc. Must be very detail-oriented. A solid understanding of networking concepts and technologies as they relate to client desktops. Ability to articulate technical issues to management. Proven ability to work effectively in a team setting as well as independently with minimal error and guidance. Sense of urgency and commitment to providing the best support possible to both internal and external clients. Desktop virtualization technology experience is a plus (VMware Workstation). MCITP: Enterprise Desktop Administrator 7 certification
Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Referrals increase your chances of interviewing at CIBR Warriors by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Desktop Support Engineer jobs in Dallas-Fort Worth Metroplex. Frisco, TX $42,000.00-$78,000.00 16 hours ago Dallas, TX $41,512.00-$50,606.00 1 month ago Dallas, TX $41,512.00-$50,606.00 4 weeks ago Dallas, TX $41,512.00-$50,606.00 1 month ago Dallas, TX $75,000.00-$85,000.00 13 hours ago Carrollton, TX $80,000.00-$90,000.00 2 weeks ago Dallas, TX $58,000.00-$63,000.00 7 months ago Dallas, TX $55,000.00-$60,000.00 17 hours ago Dallas, TX $50,000.00-$70,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
This range is provided by CIBR Warriors. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range $27.00/hr - $33.00/hr Direct message the job poster from CIBR Warriors The Enterprise Client Endpoint Services team provides client desktop and client application life cycle management for enterprise-approved software and hardware. This position will be responsible for creating and maintaining standards-based Operating systems and application deployments to both corporate and shop systems. This position will assist the support desk in troubleshooting and maintaining all client configurations and standards in a large enterprise environment. (This is a representative list of the general duties the position may be asked to perform and is not all-inclusive.) Develop, test, and document corporate and shop client OS images. Create and maintain client system build procedures. Provide 3rd-level desktop engineering support to IT support staff relating to issues within the client configuration and operating system images. Review standard desktop software patches and releases, make recommendations for upgrades, create packages, and coordinate testing and deployment of approved upgrades. Distribute software using an enterprise desktop management system like HPDM, PDQ, Big Fix, SCCM. Identify, research, diagnose and escalate (as needed) production problems such as defects, questionable functions, errors, and inconsistencies in systems functions, outputs, and content; then create and coordinate the implementation of engineered solutions for issues according to specified requirements and design. Standardize software and utilities installed on laptops and desktops and ensure consistent security settings on all computers. Maintain the specification documentation for the standard desktop hardware configuration, client configuration settings, and operating system images. Manage various types of project initiatives, upgrades, and maintenance activities for client systems. Participates in Change Release meetings as required to support the release of hardware configurations and operating system images. Present client systems technology roadmaps to members of technology management. Ensures that system improvements are successfully implemented and monitored to increase efficiency. Monitor and respond to security-related events timely utilizing various tools like SCCM and Azure, as well as Intune.
Minimum Requirements & Qualifications
(Specific educational and experience requirements, necessary skills, knowledge, abilities, physical demands, travel) 2+ years of Windows client environment experience. Experience (direct experience, including best practices) in Desktop Engineering, able to design and implement a Desktop Management infrastructure. Intune expertise, build packages, set up configurations, push apps through the tool, perform security functions, patches, etc. Proven track record of resolving complex Windows desktop issues. The ability to learn and deploy applications with enterprise toolsets. Experience developing and deploying unattended operating system installations for desktops/laptops using utilities. Strong knowledge of Windows 10/11 and Linux(RHEL) , Mac OS operating systems Experience with troubleshooting, configuring, and securing Microsoft Windows operating systems. Experience with Microsoft Office applications, Adobe Acrobat, and other standard desktop applications. Experience using, configuring, and troubleshooting desktop management tools. Experience using PowerShell, Etc. Must be very detail-oriented. A solid understanding of networking concepts and technologies as they relate to client desktops. Ability to articulate technical issues to management. Proven ability to work effectively in a team setting as well as independently with minimal error and guidance. Sense of urgency and commitment to providing the best support possible to both internal and external clients. Desktop virtualization technology experience is a plus (VMware Workstation). MCITP: Enterprise Desktop Administrator 7 certification
Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Referrals increase your chances of interviewing at CIBR Warriors by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Desktop Support Engineer jobs in Dallas-Fort Worth Metroplex. Frisco, TX $42,000.00-$78,000.00 16 hours ago Dallas, TX $41,512.00-$50,606.00 1 month ago Dallas, TX $41,512.00-$50,606.00 4 weeks ago Dallas, TX $41,512.00-$50,606.00 1 month ago Dallas, TX $75,000.00-$85,000.00 13 hours ago Carrollton, TX $80,000.00-$90,000.00 2 weeks ago Dallas, TX $58,000.00-$63,000.00 7 months ago Dallas, TX $55,000.00-$60,000.00 17 hours ago Dallas, TX $50,000.00-$70,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr