Tyto Athene, LLC
Overview
Tyto Athene, LLC is seeking a
Systems Administrator Level II
for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) IT Services. The Headquarters AFRC/A4PL provides information technology support for Mission Mobile Devices (EFB and eTool iPads, EFB Android Devices, Yubikeys, and EFB/eTool Windows devices). The Advanced Mobile Mission Support position will provide IT support for the HQ AFRC/A4 Mobile IT Portfolio. The current device inventory totals 5000; HQ AFRC/A4 is projected to enroll an additional 1000 devices within the coming year. Responsibilities Migration of AFRC/A4PL mobile devices to new MDM and troubleshooting issues post-migration. Enrolling iOS, Android, and Windows EFB/eTool into VMware WSO. Enrolling iOS and MacOS devices into Apple Business Manager (ABM) via Apple Configurator. Troubleshooting issues related to mobile enrollment into WSO, mobile application management (MAM), and mobile content management (MCM). Provisioning of Yubikey devices. Editing and authoring Standard Operating Procedures (SOPs) and Field User Guides (FUGs) for dispersal to all HQ AFRC/A4 units. Occasional travel to units to support HQ AFRC A4 IT Portfolio mission needs. Make recommendations based on trend analysis for enhancements to software and hardware solutions to improve customer experience. Develop trend analyses and impact reports. Develop and deliver technical training to educate others or meet customer needs. Analyze incident data for emerging trends. Follow AFRC/A4PL processes for enrollment of devices into ABM and the WSO platform. Administer accounts, network rights, and access to systems and equipment.
Required qualifications
3 or more years of technical experience in DoD/AFNet or comparable experience with the same technologies. 3 or more years of technical experience utilizing PowerShell. 3 or more years of technical experience with Microsoft Windows Server 2016 or newer. On-site support at Warner Robins in GA. Travel: Minimal, less than 30%.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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Tyto Athene, LLC is seeking a
Systems Administrator Level II
for a complex, multi-year contract to support the Air Force Reserve Command (AFRC) IT Services. The Headquarters AFRC/A4PL provides information technology support for Mission Mobile Devices (EFB and eTool iPads, EFB Android Devices, Yubikeys, and EFB/eTool Windows devices). The Advanced Mobile Mission Support position will provide IT support for the HQ AFRC/A4 Mobile IT Portfolio. The current device inventory totals 5000; HQ AFRC/A4 is projected to enroll an additional 1000 devices within the coming year. Responsibilities Migration of AFRC/A4PL mobile devices to new MDM and troubleshooting issues post-migration. Enrolling iOS, Android, and Windows EFB/eTool into VMware WSO. Enrolling iOS and MacOS devices into Apple Business Manager (ABM) via Apple Configurator. Troubleshooting issues related to mobile enrollment into WSO, mobile application management (MAM), and mobile content management (MCM). Provisioning of Yubikey devices. Editing and authoring Standard Operating Procedures (SOPs) and Field User Guides (FUGs) for dispersal to all HQ AFRC/A4 units. Occasional travel to units to support HQ AFRC A4 IT Portfolio mission needs. Make recommendations based on trend analysis for enhancements to software and hardware solutions to improve customer experience. Develop trend analyses and impact reports. Develop and deliver technical training to educate others or meet customer needs. Analyze incident data for emerging trends. Follow AFRC/A4PL processes for enrollment of devices into ABM and the WSO platform. Administer accounts, network rights, and access to systems and equipment.
Required qualifications
3 or more years of technical experience in DoD/AFNet or comparable experience with the same technologies. 3 or more years of technical experience utilizing PowerShell. 3 or more years of technical experience with Microsoft Windows Server 2016 or newer. On-site support at Warner Robins in GA. Travel: Minimal, less than 30%.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr