Tyto Athene, LLC
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Desktop Support Technician Level II
role at
Tyto Athene, LLC 1 day ago Be among the first 25 applicants Join to apply for the
Desktop Support Technician Level II
role at
Tyto Athene, LLC Tyto Athene is searching for a
Desktop Support Level II
at Warner Robins, GA. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities
Provide support to end-users for PC, server, mainframe applications, and hardware. Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulate or recreate user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems. Maintain currency and highest level of technical skill in field of expertise.
Required
Experience managing network modernization work or system projects of similar scope and complexity Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) Capabilities needed to deliver in-person and remote IT aid. Fantastic installation, diagnostic, upgrade, and restoration abilities. Excellent vertical and lateral thinking. Superb time management skills. Clear written and verbal communication. Forbearing, flexible, and supportive On site support at Robins, GA Active Comp TIA IAT Level II certification; i.e. SecPlus+ certification.
Clearance
Active DoD Secret clearance
Travel Required
Minimal, less than 10%
Compensation
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$26/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domainsNetwork Modernization, Hybrid Cloud, Cybersecurity, and Enterprise ITempowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Tyto Athene, LLC by 2x Get notified about new Desktop Support Technician jobs in
Warner Robins, GA . Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Desktop Support Technician Level II
role at
Tyto Athene, LLC 1 day ago Be among the first 25 applicants Join to apply for the
Desktop Support Technician Level II
role at
Tyto Athene, LLC Tyto Athene is searching for a
Desktop Support Level II
at Warner Robins, GA. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities
Provide support to end-users for PC, server, mainframe applications, and hardware. Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulate or recreate user problems to resolve operating difficulties. Recommend systems modifications to reduce user problems. Maintain currency and highest level of technical skill in field of expertise.
Required
Experience managing network modernization work or system projects of similar scope and complexity Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.) Capabilities needed to deliver in-person and remote IT aid. Fantastic installation, diagnostic, upgrade, and restoration abilities. Excellent vertical and lateral thinking. Superb time management skills. Clear written and verbal communication. Forbearing, flexible, and supportive On site support at Robins, GA Active Comp TIA IAT Level II certification; i.e. SecPlus+ certification.
Clearance
Active DoD Secret clearance
Travel Required
Minimal, less than 10%
Compensation
Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $25-$26/hr. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits
Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.
Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domainsNetwork Modernization, Hybrid Cloud, Cybersecurity, and Enterprise ITempowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.
At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?
Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Tyto Athene, LLC by 2x Get notified about new Desktop Support Technician jobs in
Warner Robins, GA . Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr