King County
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Operations Specialist (PPM III)
role at
King County, WA 2 days ago Be among the first 25 applicants Join to apply for the
Operations Specialist (PPM III)
role at
King County, WA Summary
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. Summary
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
DCHS' Developmental Disabilities and Early Childhood Supports Division (DDECSD) is recruiting for an
Operations Specialist . The Operations Specialist will report to the Operations Manager. This position will support the Operations Team in the planning, organizing, and development of division-wide operations. This position will support efforts to create and implement policies, oversee recruiting and hiring, help foster a deep sense of belonging for all staff, and ensure our work is grounded in anti-racist values and disability justice, centering those most impacted.
This position will serve as a co-lead in our divisions equity, racial, and social justice (ERSJ), disability justice, inclusion, and belonging work.
The Operations Specialist will use an ERSJ and disability justice approach throughout their work.
DDECSD is responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children from prenatal to five, their families, and caregivers; people with developmental disabilities and delays and their families, and community-based organizations. Our division is seeking team members who are committed to promoting racial, social, and economic equity for all people in King County.
Job Duties
To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:
Support the DDECSD Teams and Operations Manager in the development and refinement of internal policies and procedures, hiring and onboarding practices, division-wide tracking and documentation systems, and other operations related projects. Support the development of standardized processes, materials, templates, flow charts, and other products to support and track internal processes and deliverables. Provide training and technical assistance to division work teams and other divisional partners to support the use of technology and information-sharing platforms, and the learning of standardized processes, policies and procedures, and resources. Act as co-lead and coordinate the divisions Equity, Inclusion, and Belonging (EIB) Change Team. This includes supporting the facilitation of meetings, leading trainings/dialogues, co-designing and implementing strategies centering racial and disability justice. Partner with ERSJ Coordinating Bodies, Human Resources, and interdepartmental teams to advance equity outcomes. Support the implementation of any operational policies and procedures, equitable hiring and onboarding practices, and retention initiatives rooted in equity and disability justice. Support the development of inclusive evaluation processes and employee engagement programs within the division and in collaboration with the department. Partner with internal teams to support the application and use of internal system platforms such as the Modern Workforce Suite, Agiloft, and other platforms as needed. Plan, convene, support and lead various internal and/or external workgroups.
Experience, Qualifications, Knowledge, Skills
WE ARE LOOKING FOR CANDIDATES WHO HAVE:
At least 2 years of relevant experience in business operations, project/program coordination, or a related field. Commitment to racial equity, disability justice, and inclusive practices. At least 2 years of relevant experience designing and facilitating trainings and dialogues on equity and social justice, especially around race and disability, and team development initiatives. Ability to co-create and refine processes in partnership with those impacted, centering equity. Strong interpersonal skills and proven ability to collaborate and develop both internal and external partnerships. Brings curiosity, adaptability, and a commitment to continuous learning and improvement at both a personal and at an organizational level. Ability to coordinate, schedule, and facilitate effective and efficient meetings, and follow through on action items to ensure completion. Strong communication skills that prioritize collaboration, clarity, accessibility, and meaningful engagement with the ability to communicate in a politically sensitive manner, clearly express division goals and objectives, and establish mechanisms and encourage the exchange of ideas and information up, down, and across an organization. Demonstrated experience in using data to inform continuous quality improvement. Knowledge, competency, and experience with Modern Workplace tools including SharePoint, Teams, OneDrive, Excel. Strong written and verbal communication skills with an ability to engage culturally diverse teams and community audiences. Capable of navigating ambiguity, multiple priorities, and fast-changing needs. Strategic thinker who centers impact, access, and community relevance. Commitment to sharing knowledge and insights in ways that honor different communication styles and learning needs of diverse audiences for understanding and decision-making.
Desired Experience, Qualifications, Knowledge, Skills
Have currently or previously held a project management certification (e.g., PMP, Lean, Six Sigma, CAPM, MPM, CompTIA Project+).
Additional Position Information
This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency. The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. This position is expected in the office one (1) day a week and may increase depending on business needs. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8am - 5pm. This position is represented by PROTEC17 (C23). Classification: Project/Program Manager III
Who May Apply
This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around September 22, 2025. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive. If you have any questions, please contact Phitsamai Xaxouthep, phxaxouthep@kingcounty.gov.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide whats best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one. No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
How many years of experience do you have in business operations, project/program coordination or related roles?
I have no experience but am willing to learn Less than one year 1 year 2 or more years
04
Please describe your experience in business operations, project/program coordination, or related roles. Please include details such as the position you held, the organization, your specific responsibilities related to business operations and the total years of experience.
05
Please describe your experience with system improvement efforts and continuous quality improvement projects. What was your role, and what strategies or tools did you use to support improvement efforts?
06
How many years of experience do you have in designing and facilitating trainings and dialogues on equity and social justice, especially around race and disability and team development initiatives?
I have no experience but am willing to learn. I Less than 1 year 1 year 2 or more years
07
Describe your experience developing and facilitating trainings and dialogues on equity, racial and social justice, particularly around issues of race and disability. Please include details around which positions you held, the audiences you worked with, and years of experience.
08
This is a three-part question about equity and social justice, which is integral to the work we do in King County.
How do you define equity? How have you worked to incorporate an equity lens in your current or previous jobs? How do you see this role advancing equity, racial, disability and social justice in King County? Required Question Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
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Operations Specialist (PPM III)
role at
King County, WA 2 days ago Be among the first 25 applicants Join to apply for the
Operations Specialist (PPM III)
role at
King County, WA Summary
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. Summary
King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.
DCHS' Developmental Disabilities and Early Childhood Supports Division (DDECSD) is recruiting for an
Operations Specialist . The Operations Specialist will report to the Operations Manager. This position will support the Operations Team in the planning, organizing, and development of division-wide operations. This position will support efforts to create and implement policies, oversee recruiting and hiring, help foster a deep sense of belonging for all staff, and ensure our work is grounded in anti-racist values and disability justice, centering those most impacted.
This position will serve as a co-lead in our divisions equity, racial, and social justice (ERSJ), disability justice, inclusion, and belonging work.
The Operations Specialist will use an ERSJ and disability justice approach throughout their work.
DDECSD is responsible for planning, coordinating, implementing, and maintaining services to meet the needs of children from prenatal to five, their families, and caregivers; people with developmental disabilities and delays and their families, and community-based organizations. Our division is seeking team members who are committed to promoting racial, social, and economic equity for all people in King County.
Job Duties
To be considered minimally qualified applicant must demonstrate a background that provides the knowledge, skills and ability to:
Support the DDECSD Teams and Operations Manager in the development and refinement of internal policies and procedures, hiring and onboarding practices, division-wide tracking and documentation systems, and other operations related projects. Support the development of standardized processes, materials, templates, flow charts, and other products to support and track internal processes and deliverables. Provide training and technical assistance to division work teams and other divisional partners to support the use of technology and information-sharing platforms, and the learning of standardized processes, policies and procedures, and resources. Act as co-lead and coordinate the divisions Equity, Inclusion, and Belonging (EIB) Change Team. This includes supporting the facilitation of meetings, leading trainings/dialogues, co-designing and implementing strategies centering racial and disability justice. Partner with ERSJ Coordinating Bodies, Human Resources, and interdepartmental teams to advance equity outcomes. Support the implementation of any operational policies and procedures, equitable hiring and onboarding practices, and retention initiatives rooted in equity and disability justice. Support the development of inclusive evaluation processes and employee engagement programs within the division and in collaboration with the department. Partner with internal teams to support the application and use of internal system platforms such as the Modern Workforce Suite, Agiloft, and other platforms as needed. Plan, convene, support and lead various internal and/or external workgroups.
Experience, Qualifications, Knowledge, Skills
WE ARE LOOKING FOR CANDIDATES WHO HAVE:
At least 2 years of relevant experience in business operations, project/program coordination, or a related field. Commitment to racial equity, disability justice, and inclusive practices. At least 2 years of relevant experience designing and facilitating trainings and dialogues on equity and social justice, especially around race and disability, and team development initiatives. Ability to co-create and refine processes in partnership with those impacted, centering equity. Strong interpersonal skills and proven ability to collaborate and develop both internal and external partnerships. Brings curiosity, adaptability, and a commitment to continuous learning and improvement at both a personal and at an organizational level. Ability to coordinate, schedule, and facilitate effective and efficient meetings, and follow through on action items to ensure completion. Strong communication skills that prioritize collaboration, clarity, accessibility, and meaningful engagement with the ability to communicate in a politically sensitive manner, clearly express division goals and objectives, and establish mechanisms and encourage the exchange of ideas and information up, down, and across an organization. Demonstrated experience in using data to inform continuous quality improvement. Knowledge, competency, and experience with Modern Workplace tools including SharePoint, Teams, OneDrive, Excel. Strong written and verbal communication skills with an ability to engage culturally diverse teams and community audiences. Capable of navigating ambiguity, multiple priorities, and fast-changing needs. Strategic thinker who centers impact, access, and community relevance. Commitment to sharing knowledge and insights in ways that honor different communication styles and learning needs of diverse audiences for understanding and decision-making.
Desired Experience, Qualifications, Knowledge, Skills
Have currently or previously held a project management certification (e.g., PMP, Lean, Six Sigma, CAPM, MPM, CompTIA Project+).
Additional Position Information
This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency. The work associated with this position will be performed or conducted through a combination of teleworking and onsite work and meetings. This position is expected in the office one (1) day a week and may increase depending on business needs. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday - Friday, 8am - 5pm. This position is represented by PROTEC17 (C23). Classification: Project/Program Manager III
Who May Apply
This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around September 22, 2025. Candidates who wish to be considered for this position must submit an online King County application and respond to the supplemental questions. Your application may be rejected as incomplete if you do not include the requested and relevant information in the online application and supplemental questionnaire. Applications and/or supplemental questionnaires that state, "see my resume" are considered incomplete and will not be considered to be competitive. If you have any questions, please contact Phitsamai Xaxouthep, phxaxouthep@kingcounty.gov.
Supplemental Information
Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?
Come join the team
dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Benefits
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide whats best for themselves and their eligible dependents Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12 paid holidays each year plus two personal holidays Generous vacation and paid sick leave Paid parental, family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs
For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE:
Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you applying to this position as an eligible current or previous King County Employee Priority Placement Program Participant? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?
Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one. No.
02
If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff
03
How many years of experience do you have in business operations, project/program coordination or related roles?
I have no experience but am willing to learn Less than one year 1 year 2 or more years
04
Please describe your experience in business operations, project/program coordination, or related roles. Please include details such as the position you held, the organization, your specific responsibilities related to business operations and the total years of experience.
05
Please describe your experience with system improvement efforts and continuous quality improvement projects. What was your role, and what strategies or tools did you use to support improvement efforts?
06
How many years of experience do you have in designing and facilitating trainings and dialogues on equity and social justice, especially around race and disability and team development initiatives?
I have no experience but am willing to learn. I Less than 1 year 1 year 2 or more years
07
Describe your experience developing and facilitating trainings and dialogues on equity, racial and social justice, particularly around issues of race and disability. Please include details around which positions you held, the audiences you worked with, and years of experience.
08
This is a three-part question about equity and social justice, which is integral to the work we do in King County.
How do you define equity? How have you worked to incorporate an equity lens in your current or previous jobs? How do you see this role advancing equity, racial, disability and social justice in King County? Required Question Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Management and Manufacturing Industries
Government Administration Referrals increase your chances of interviewing at King County, WA by 2x Get notified about new Operational Specialist jobs in
Seattle, WA . Seattle, WA $77,000.00-$86,000.00 17 hours ago Seattle, WA $56,600.00-$75,600.00 2 days ago Seattle, WA $75,000.00-$90,000.00 2 weeks ago Dean of Operations, SY 25- 26 (Washington)
Seattle, WA $103,663.00-$122,635.00 1 month ago Seattle, WA $186,400.00-$279,600.00 1 week ago Global Mobility Coordinator - HR Operations - Seattle (Third Party Associate)
Seattle, WA $66,000.00-$141,100.00 2 weeks ago Seattle, WA $66,000.00-$141,100.00 2 weeks ago Seattle, WA $100,000.00-$130,000.00 3 days ago Woodinville, WA $50,000.00-$60,000.00 3 days ago Seattle, WA $80,000.00-$100,000.00 2 weeks ago TA Specialist - HR Operations - Seattle (Third-party Associate)
Anti-Fraud Operations, Global Selling Specialist - USDS
Seattle, WA $77,969.00-$105,556.00 1 week ago Part-Time Workplace Experience Coordinator
Tacoma, WA $73,308.00-$86,244.00 2 months ago Seattle, WA $92,435.00-$118,684.00 1 day ago Operations Coordinator - Part-Time or Full-Time
Greater Seattle Area $54,000.00-$66,000.00 1 week ago Kent, WA $60,284.00-$95,249.00 3 weeks ago Seattle, WA $160,000.00-$190,000.00 2 days ago Executive Assistant , Last Mile - WW Operations
Bellevue, WA $66,800.00-$142,800.00 4 days ago Operations Associate, University District, #13
Tacoma, WA $77,968.80-$77,968.80 2 months ago Seattle, WA $55,000.00-$80,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr