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Washington Staffing

Workplace Experience Ambassador 5

Washington Staffing, Seattle, Washington, us, 98127

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Workplace Experience Ambassador

We are looking for an experienced Workplace Experience Ambassador to join our team on a contract basis in Seattle, Washington. In this role, you will play a key part in ensuring that all building spaces are organized and maintained to create a welcoming and efficient environment for employees and visitors. This position requires exceptional customer service skills and the ability to collaborate effectively with various teams. Responsibilities: Deliver outstanding customer service to both internal and external guests, ensuring all interactions are handled with professionalism. Oversee front-of-house operations, including managing inquiries and directing them appropriately. Coordinate and assist with the physical setup of events and meetings, ensuring furniture, signage, and equipment are properly arranged. Maintain accurate records of room bookings and schedules, as well as keep event calendars updated. Provide support to other facilities team services as needed to ensure smooth operations. Collaborate with other team members to uphold a high standard of service and act as a representative of the team. Monitor and address any issues related to building spaces to maintain a comfortable and functional environment. Assist with catering and hospitality arrangements as required during events or meetings. Utilize various software platforms to manage daily activities and streamline processes. Requirements: Proven ability to deliver exceptional customer service and communicate effectively at all levels, both verbally and in writing. Strong self-motivation with a confident and efficient approach. Demonstrated ability to work collaboratively with team members and represent the team professionally. Exceptional attention to detail and organizational skills. Proficiency in using PC operating systems and various software platforms for managing daily tasks. High school diploma or equivalent required. Minimum of 10 years of experience in reception, concierge, or a similar field. Previous experience in catering or hospitality is preferred.