Equity Residential
Multisite Leasing Consultant - Osprey and Skyhouse South
Equity Residential, Atlanta, Georgia, United States, 30383
Multisite Leasing Consultant - Osprey and Skyhouse South
Join to apply for the
Multisite Leasing Consultant - Osprey and Skyhouse South
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Equity Residential . Overview
Equity Residential is dedicated to creating thriving communities. We embrace values like Diversity, Sustainability, and Total Wellbeing, and foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance Question Authority Walk the Talk Share Knowledge Listen, Not Just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits
What Youll Be Doing
A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residentials brand for a defined set of communities to achieve maximum occupancy and revenue, while delivering a remarkable customer experience. The Multi-site Leasing Consultant spends approximately 60% of time on new sales and tour management, 30% on resident relations and customer service, and 10% on leasing administration. This role uses proven sales techniques and customer service skills to manage the sales process from start to finish; presenting communities compellingly, building rapport with prospects and residents, and providing a high level of customer service to support resident retention. This position reports to the Community Manager or Area Sales Manager. Promotes Equity Residentials brand. Coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals. Proactively manages leads and customer experience using the CRM at all assigned communities. Completes CRM tasks within the appropriate time frame. Promotes the communities based on the prospective residents needs. Proactively manages the Tour Schedules. Inspects the community-ready product and tour path daily. Employs effective selling techniques to close the sale. Cross-sells within assigned communities and other sister communities to meet residents needs. Maintains accurate and in-depth knowledge of all aspects of the community. Supports the communitys marketing efforts. Monitors community trends to prepare for future occupancy needs. Provides leadership and mentorship to Leasing Consultants. Assists residents regarding payment and account ledger inquiries. Communicates effectively with the service and office team, as well as residents. Maintains market and community knowledge. Coordinates and supports resident events as directed throughout the year, which may occur during evenings and weekends. Accurately and efficiently prepares and assists with all leasing documents. Assists with postings and notifications to residents when assigned. Verifies all scheduled move-in files are complete. Completes all required training in a timely manner. Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations. Represents the Company in a professional manner at all times.
What Youll Need To Thrive
Sales and Customer Service experience is preferred. High School diploma or equivalent. A valid drivers license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during workday. Computer literacy and effective communication skills. Must be able to communicate in English for all work-related purposes. Knowledge of federal and state apartment housing laws. Availability to work a flexible schedule, including weekends. Use of personal smartphone may be required for certain aspects of the job; device should be updated, password-protected, and compliant with in-house security systems. Ability to use a computer effectively and read written communications. Physical ability to lift, push, pull or carry up to 15 pounds; may be required to climb stairs depending on the property.
Salary
Salary range: $21.45 - $26.22/hour. The starting pay is determined based on job-related skills, experience, and qualifications. Employees are eligible for overtime pay and performance incentives. A valid drivers license, good driving record, auto insurance, and reliable transportation are required if operating a motorized vehicle during workday. Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
Sign in to set job alerts for Leasing Consultant roles. #J-18808-Ljbffr
Join to apply for the
Multisite Leasing Consultant - Osprey and Skyhouse South
role at
Equity Residential . Overview
Equity Residential is dedicated to creating thriving communities. We embrace values like Diversity, Sustainability, and Total Wellbeing, and foster a workplace culture of authenticity and collaboration. How We Deliver A Winning Performance Question Authority Walk the Talk Share Knowledge Listen, Not Just Hear See the Glass Half Full Take Educated Risks Enjoy the Ride Share the Spotlight Do the Right Thing Test Your Limits
What Youll Be Doing
A primary function of the Multi-Site Leasing Consultant role is to promote Equity Residentials brand for a defined set of communities to achieve maximum occupancy and revenue, while delivering a remarkable customer experience. The Multi-site Leasing Consultant spends approximately 60% of time on new sales and tour management, 30% on resident relations and customer service, and 10% on leasing administration. This role uses proven sales techniques and customer service skills to manage the sales process from start to finish; presenting communities compellingly, building rapport with prospects and residents, and providing a high level of customer service to support resident retention. This position reports to the Community Manager or Area Sales Manager. Promotes Equity Residentials brand. Coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals. Proactively manages leads and customer experience using the CRM at all assigned communities. Completes CRM tasks within the appropriate time frame. Promotes the communities based on the prospective residents needs. Proactively manages the Tour Schedules. Inspects the community-ready product and tour path daily. Employs effective selling techniques to close the sale. Cross-sells within assigned communities and other sister communities to meet residents needs. Maintains accurate and in-depth knowledge of all aspects of the community. Supports the communitys marketing efforts. Monitors community trends to prepare for future occupancy needs. Provides leadership and mentorship to Leasing Consultants. Assists residents regarding payment and account ledger inquiries. Communicates effectively with the service and office team, as well as residents. Maintains market and community knowledge. Coordinates and supports resident events as directed throughout the year, which may occur during evenings and weekends. Accurately and efficiently prepares and assists with all leasing documents. Assists with postings and notifications to residents when assigned. Verifies all scheduled move-in files are complete. Completes all required training in a timely manner. Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations. Represents the Company in a professional manner at all times.
What Youll Need To Thrive
Sales and Customer Service experience is preferred. High School diploma or equivalent. A valid drivers license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle during workday. Computer literacy and effective communication skills. Must be able to communicate in English for all work-related purposes. Knowledge of federal and state apartment housing laws. Availability to work a flexible schedule, including weekends. Use of personal smartphone may be required for certain aspects of the job; device should be updated, password-protected, and compliant with in-house security systems. Ability to use a computer effectively and read written communications. Physical ability to lift, push, pull or carry up to 15 pounds; may be required to climb stairs depending on the property.
Salary
Salary range: $21.45 - $26.22/hour. The starting pay is determined based on job-related skills, experience, and qualifications. Employees are eligible for overtime pay and performance incentives. A valid drivers license, good driving record, auto insurance, and reliable transportation are required if operating a motorized vehicle during workday. Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
Sign in to set job alerts for Leasing Consultant roles. #J-18808-Ljbffr