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Clinical Supervisor, Behavioral Health Services

ZipRecruiter, Cleveland, Ohio, us, 44101

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Job DescriptionJob Description

Position Summary:

Responsible for program administration and clinical supervision of behavioral health department staff

Performs the role of Benjamin Rose BHS worker, maintains an active client caseload

Supports the use of the Client Information System/Electronic Health Record by helping identify and resolve issues. Collaborates closely with the behavioral health and finance teams to ensure effective use of the system.

Essential Duties and Responsibilities

The following description is a general representation of the key duties and responsibilities of the position:

Clinical Oversight & Supervision

Monitor quality and appropriateness of behavioral health services and staff productivity

Ensure adherence to ethical, legal, and regulatory standards

Supervise and manage staff performance, including hiring, training, and coaching; monitor and assure performance

Oversee caseloads, documentation, reporting, and compliance with funder and billing standards

Provide direct services to assigned clients and support inter-agency consultations

Program & Community Engagement

Maintain and update department manuals and client materials

Prepare incident reports and participate in CARF accreditation

Serve as liaison with community agencies, committees, ADAMHS Board, and educational institutions

Oversee field placements and training for social work students

Support and orient Senior Companion Program volunteers

Client Information System/Electronic Health Record (Carelogic) Management

· Supervise CIS Support Specialist and oversee user support and training

· Lead design, implementation, and improvement of forms, workflows, and documentation in Carelogic

· Monitor system performance, communicate with leadership and vendors, and resolve technical issues

· Ensure system compatibility with broader organizational IT infrastructure

· Analyze system usage and recommend improvements to increase efficiency and effectiveness

Other Functions and Responsibilities:

Assist with staff training on new policies and procedures

Prepare reports and statistical documentation as needed

Collaborate with internal departments to support operations and quality improvement

Support program development and cross-departmental initiatives

Represent the organization on internal committees, community events, and the Hoarding Connection

Perform other duties as assigned

Qualifications:

Specific knowledge, training or skills required to perform the duties of this position including specific courses, training programs or required certifications.

The requirements listed below are representative of the knowledge, skills and abilities required for the position.

Master’s degree in social work counseling or related field

Unrestricted and current Ohio independent licensure as a Licensed Independent Social Worker with a Supervisor designation (LISW-S)

An insured car and a valid Ohio driver’s license are required

Knowledge of funder, regulatory and accrediting bodies including but not limited to Ohio Department of Medicaid, County ADAMHS Board, Ohio Department of Mental Health and Addiction Services (OhioMHAS), and the Commission on

Accreditation of Rehabilitation Facilities (CARF)

Working knowledge of client information system (CIS)/electronic health record (EHR) databases

Strong verbal, written, oral and electronic communication skills

Excellent problem solving, presentation and interpersonal skills

Excellent organizational skills and ability to handle multiple tasks and prioritize work

Demonstrated proficiency in use of computer software (e.g. Microsoft Outlook and Office)

Demonstrated proficiency in electronic health record (EHR) software and database management.

Previous Experience that is necessary to qualify for this position:

Minimum five (5) years’ social work and clinical supervision experience, preferably in behavioral health

Minimum three (3) years’ supervisory and administrative experience in social work

Essential Physical Demands and Working Environment

(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.)

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard and telephone

Specific vision abilities required by this job include close vision requirements due to computer work

Light to moderate lifting is required, up to 25 pounds

Ability to uphold the stress of traveling

Regular, predictable attendance is required

Moderate noise (i.e. business office with computers, phone, and printers, light traffic).

Ability to work in a confined area

Ability to sit at a computer terminal for an extended period of time

Work environment is stressful at times

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Other functions may be assigned, and management retains the right to add or change the duties at any time.

REPORTS TO AND EVALUATED BY: Director of Community Services and Programs

PI276941131