KFC
Area Coach, Saucy! by KFC - Jacksonville, FL
KFC, Jacksonville, Florida, United States, 32290
Area Coach, Saucy! by KFC - Jacksonville, FL
FL, United States Job Description
At Saucy! by KFC, were redefining the fast-casual dining experience with bold flavors, high-energy service, and operational excellence. As a
Saucy!
Area Coach , youll be the link between our restaurant leadership teams and senior operations leadershipdriving performance, building culture, and ensuring every Saucy! location in your market runs like a well-sauced machine. Youll coach and develop Saucy! Experience Directors (SEDs), partner with cross-functional leaders, and hold the line on execution, profitability, and guest experience. Your mission: grow people, grow sales, protect profitability, and make every guests visit unforgettable. YOUR DAY-TO-DAY MISSION: Driving Multi-Unit Excellence Lead 8-10 restaurants in your assigned market, ensuring peak performance in sales, profitability, and operational execution. Create and deliver market action plans that align with brand goals and drive measurable results. Execute new product launches, system rollouts, and operational initiatives flawlessly across your market. Monitor key metrics (sales, labor, COGS, guest experience, speed of service) and coach teams to exceed targets. Hire, develop, and inspire high-performing SEDs who can build winning teams in their restaurants. Foster a culture of inclusion, recognition, and accountability across all locations. Conduct regular in-market visits to assess performance, deliver coaching, and celebrate wins. Identify future leaders and create development plans to fuel Saucy!s growth. Guest Experience & Brand Standards Protect the brand by ensuring all restaurants meet or exceed food safety, cleanliness, and service standards. Champion guest-obsessed behaviorsturning great visits into repeat visits. Lead by example, modeling Saucy!s service values every time youre in a restaurant. Financial & Strategic Management Partner with SEDs to understand and act on P&L driversmaximizing sales while controlling costs. Support accurate forecasting, scheduling, and inventory management across all locations. Identify and resolve performance gaps quickly to protect market profitability. Ensure market-level decisions align with company goals and long-term growth strategies. YOUR TEAM COUNTERPARTS: In this role, you will manage and inspire 8-10 Saucy! Experience Directors (SED) within your assigned market. Youll work in close partnership with cross-functional leaders, including: Field Operations & Training to ensure brand standards and readiness across all locations. Marketing to execute local and national campaigns that drive traffic and awareness. IT & Digital to support technology adoption and operational systems. Finance to review and act on P&L performance and budgeting needs. HR/People & Culture to recruit, develop, and retain top talent. Facilities & R&M to resolve repair and maintenance issues quickly and cost-effectively. Food Safety & Quality Assurance to uphold the highest standards in food handling, sanitation, and compliance. Food Innovation to execute menu innovation, new product rollouts, and culinary standards in-market. Supply Chain to ensure consistent availability of ingredients, packaging, and supplies for uninterrupted operations. YOUR PROFILE: Experience & Education 57+ years in restaurant operations, including 3+ years in multi-unit leadership preferred. Proved track record of developing leaders and improving operational performance. Strong P&L management and business acumen. Skills That Set You Apart Leader of Leaders You inspire SEDs to bring their A-game every day and deliver exceptional results. Strategic Driver You can see the big picture while executing the details that matter. People-First Mindset You believe great results start from great teams. Analytical & Action-Oriented You know your numbers and move fast to close performance gaps. Culture Builder You set the tone for energy, recognition, and accountability in every restaurant. Mindset That Fuels Success Bold decision making, relentless in your standards, and passion for growth. Comfortable in a fast-paced, high-change environment with ambitious goals. All-in on building the best restaurant teams in the business. WHATS IN IT FOR YOU: Work-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent WHATS IN IT FOR YOU Competitive Salary + Bonus Eligibility 401K with 6% Match Discounts on vehicles, phones, gym memberships, and more! Benefits : Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (YRSG) and Yum Connect, LLC (Yum Digital and Technology)(collectively, Yum) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees -
Click here
to view the
Know Your Rights
poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected. Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps. About Us
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 59,000 restaurants in more than 155 countries and territories under the companys concepts KFC, Taco Bell, Pizza Hut and Habit Burger & Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. Habit Burger & Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2024, Yum! was named to the Dow Jones Sustainability Index North America, and the company was recognized among TIME Magazines list of Best Companies for Future Leaders, Newsweeks list of Americas Most Responsible Companies and USA Todays Americas Climate Leaders. Yum! also received widespread recognition in 2023, including being listed on the Bloomberg Gender-Equality Index; and Forbes list of Americas Best Employers for Diversity. In addition, KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneurs Top Global Franchises Ranking for 2023. #J-18808-Ljbffr
FL, United States Job Description
At Saucy! by KFC, were redefining the fast-casual dining experience with bold flavors, high-energy service, and operational excellence. As a
Saucy!
Area Coach , youll be the link between our restaurant leadership teams and senior operations leadershipdriving performance, building culture, and ensuring every Saucy! location in your market runs like a well-sauced machine. Youll coach and develop Saucy! Experience Directors (SEDs), partner with cross-functional leaders, and hold the line on execution, profitability, and guest experience. Your mission: grow people, grow sales, protect profitability, and make every guests visit unforgettable. YOUR DAY-TO-DAY MISSION: Driving Multi-Unit Excellence Lead 8-10 restaurants in your assigned market, ensuring peak performance in sales, profitability, and operational execution. Create and deliver market action plans that align with brand goals and drive measurable results. Execute new product launches, system rollouts, and operational initiatives flawlessly across your market. Monitor key metrics (sales, labor, COGS, guest experience, speed of service) and coach teams to exceed targets. Hire, develop, and inspire high-performing SEDs who can build winning teams in their restaurants. Foster a culture of inclusion, recognition, and accountability across all locations. Conduct regular in-market visits to assess performance, deliver coaching, and celebrate wins. Identify future leaders and create development plans to fuel Saucy!s growth. Guest Experience & Brand Standards Protect the brand by ensuring all restaurants meet or exceed food safety, cleanliness, and service standards. Champion guest-obsessed behaviorsturning great visits into repeat visits. Lead by example, modeling Saucy!s service values every time youre in a restaurant. Financial & Strategic Management Partner with SEDs to understand and act on P&L driversmaximizing sales while controlling costs. Support accurate forecasting, scheduling, and inventory management across all locations. Identify and resolve performance gaps quickly to protect market profitability. Ensure market-level decisions align with company goals and long-term growth strategies. YOUR TEAM COUNTERPARTS: In this role, you will manage and inspire 8-10 Saucy! Experience Directors (SED) within your assigned market. Youll work in close partnership with cross-functional leaders, including: Field Operations & Training to ensure brand standards and readiness across all locations. Marketing to execute local and national campaigns that drive traffic and awareness. IT & Digital to support technology adoption and operational systems. Finance to review and act on P&L performance and budgeting needs. HR/People & Culture to recruit, develop, and retain top talent. Facilities & R&M to resolve repair and maintenance issues quickly and cost-effectively. Food Safety & Quality Assurance to uphold the highest standards in food handling, sanitation, and compliance. Food Innovation to execute menu innovation, new product rollouts, and culinary standards in-market. Supply Chain to ensure consistent availability of ingredients, packaging, and supplies for uninterrupted operations. YOUR PROFILE: Experience & Education 57+ years in restaurant operations, including 3+ years in multi-unit leadership preferred. Proved track record of developing leaders and improving operational performance. Strong P&L management and business acumen. Skills That Set You Apart Leader of Leaders You inspire SEDs to bring their A-game every day and deliver exceptional results. Strategic Driver You can see the big picture while executing the details that matter. People-First Mindset You believe great results start from great teams. Analytical & Action-Oriented You know your numbers and move fast to close performance gaps. Culture Builder You set the tone for energy, recognition, and accountability in every restaurant. Mindset That Fuels Success Bold decision making, relentless in your standards, and passion for growth. Comfortable in a fast-paced, high-change environment with ambitious goals. All-in on building the best restaurant teams in the business. WHATS IN IT FOR YOU: Work-hard, play-hard: Saucy! by KFC is proud to offer industry-leading benefits to our talent WHATS IN IT FOR YOU Competitive Salary + Bonus Eligibility 401K with 6% Match Discounts on vehicles, phones, gym memberships, and more! Benefits : Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (YRSG) and Yum Connect, LLC (Yum Digital and Technology)(collectively, Yum) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees -
Click here
to view the
Know Your Rights
poster and supplement and the Pay Transparency Policy Statement. This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected. Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps. About Us
Yum! Brands, Inc., based in Louisville, Kentucky, and its subsidiaries franchise or operate a system of over 59,000 restaurants in more than 155 countries and territories under the companys concepts KFC, Taco Bell, Pizza Hut and Habit Burger & Grill. The Company's KFC, Taco Bell and Pizza Hut brands are global leaders of the chicken, Mexican-style food, and pizza categories, respectively. Habit Burger & Grill is a fast casual restaurant concept specializing in made-to-order chargrilled burgers, sandwiches and more. In 2024, Yum! was named to the Dow Jones Sustainability Index North America, and the company was recognized among TIME Magazines list of Best Companies for Future Leaders, Newsweeks list of Americas Most Responsible Companies and USA Todays Americas Climate Leaders. Yum! also received widespread recognition in 2023, including being listed on the Bloomberg Gender-Equality Index; and Forbes list of Americas Best Employers for Diversity. In addition, KFC, Taco Bell and Pizza Hut brands were ranked in the top five of Entrepreneurs Top Global Franchises Ranking for 2023. #J-18808-Ljbffr