Boston University
DIRECTOR, HEALTH AND FACULTY APPS, Health Sciences IT & EdTech
Boston University, Boston, Massachusetts, us, 02298
Director, Health And Faculty Apps, Health Sciences It & Edtech
This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources, as well as the implementation of efficient processes. Key activities include the implementation of software development and maintenance, leadership and team-building actions, and the collaborative assessment and implementation of vendor-packaged solutions. The director manages the technical resources and provides efficient service management processes, including service request fulfillment, incident response, problem management, and management reporting, for the programs their team supports. The director will establish the technical vision for various platforms, collaborating with business clients to guide strategic direction. Required Skills
Bachelor's degree required; master's degree preferred. 5-8 years of experience Advanced oral and written communication skills. Supervisory or technical lead experience. Advanced analytical, computer/technical skills. Project/process management skills.
This position will be responsible for managing a team that supports solutions within the Health and Faculty applications programs. The director provides oversight for the application sustainment and support process management of technical resources, as well as the implementation of efficient processes. Key activities include the implementation of software development and maintenance, leadership and team-building actions, and the collaborative assessment and implementation of vendor-packaged solutions. The director manages the technical resources and provides efficient service management processes, including service request fulfillment, incident response, problem management, and management reporting, for the programs their team supports. The director will establish the technical vision for various platforms, collaborating with business clients to guide strategic direction. Required Skills
Bachelor's degree required; master's degree preferred. 5-8 years of experience Advanced oral and written communication skills. Supervisory or technical lead experience. Advanced analytical, computer/technical skills. Project/process management skills.