CSC
Associate Client Service Representative Call Center
Customer Success Job Description
Position:
Associate Client Service Representative Call Center
Location:
Wilmington, DE
(Hybrid: 3 days in office, 2 remote) Schedule:
MonFri, 9:00 AM6:00 PM or 11:00 AM8:00 PM Level:
Mid-Level Key Responsibilities:
Handle inbound customer calls and emails with professionalism Research, review, and process legal documents accurately Build and manage client relationships; understand their business needs Maintain and grow client portfolios Enter and retrieve data across multiple internal databases Recommend process improvements Deliver high-quality service and support cross-functional teams Qualifications:
3+ years in customer service or administrative roles Strong communication skills (verbal and written) High attention to detail; strong organizational skills Proficient in Microsoft Office (Word, Excel) Salesforce experience is a plus Comfortable in a fast-paced, team-based environment Eligible to work in the U.S. without sponsorship Why CSC?
Award-winning workplace culture (Top Workplace since 2006) Growth opportunities, mentorship, and training Annual bonus or commission based on performance Excellent benefits: medical, dental, life insurance, 401(k) with match, PTO, tuition reimbursement, more Bilingual Sr. Customer Success Engineer (French/English)
Lead Technical Account Manager (SC Cleared)
Program Manager Community & Open Ecosystem
Client Service Representative Call Center #J-18808-Ljbffr
Customer Success Job Description
Position:
Associate Client Service Representative Call Center
Location:
Wilmington, DE
(Hybrid: 3 days in office, 2 remote) Schedule:
MonFri, 9:00 AM6:00 PM or 11:00 AM8:00 PM Level:
Mid-Level Key Responsibilities:
Handle inbound customer calls and emails with professionalism Research, review, and process legal documents accurately Build and manage client relationships; understand their business needs Maintain and grow client portfolios Enter and retrieve data across multiple internal databases Recommend process improvements Deliver high-quality service and support cross-functional teams Qualifications:
3+ years in customer service or administrative roles Strong communication skills (verbal and written) High attention to detail; strong organizational skills Proficient in Microsoft Office (Word, Excel) Salesforce experience is a plus Comfortable in a fast-paced, team-based environment Eligible to work in the U.S. without sponsorship Why CSC?
Award-winning workplace culture (Top Workplace since 2006) Growth opportunities, mentorship, and training Annual bonus or commission based on performance Excellent benefits: medical, dental, life insurance, 401(k) with match, PTO, tuition reimbursement, more Bilingual Sr. Customer Success Engineer (French/English)
Lead Technical Account Manager (SC Cleared)
Program Manager Community & Open Ecosystem
Client Service Representative Call Center #J-18808-Ljbffr