Raytheon
Program Quality Lead
Join our team as a Program Quality Lead supporting the Land & Air Defense Systems (LADS)-Product Support (PS) business involving depot repair & maintenance and logistics solutions for Patriot ESM (Engineering Service Memorandum) program at Huntsville, AL. The selected candidate will have a dual role as the Quality lead and Compliance Guide for Warehouse operations for this program, driving robust quality culture, practices, and collaboration efforts. You will ensure the program meets all QMS Quality Management System requirements and maintain the current knowledge of Raytheon's Command Media for Policies and procedures to effectively implement it for both Quality and Warehouse operations functions. The role will lead Quality aspects from Program Proposal stage to completing all the contractual deliveries working with the cross functional team. You will act as the voice of the customer to independently assure mission success. Some travel (25%) may be required to oversee activity at field sites. This is an "Onsite" role based in Huntsville, Alabama What You Will Do
Interface with the program teams, customers, and cross-functional organizations, aiding technical quality performance and ensuring compliance with contractual requirements. Interpret command media and ensure compliance in work being performed at the site. Stay current with STAGES / Harmonized processes Monitor, lead Root Cause & Corrective Action (RCCA) activities and ensure effective RCCA. Support in Program Quality Planning tasks such as proposals, budget tracking and EAC. Perform incoming, in-process and outbound verification against drawing requirements as well as system validations both onsite and in the field with customers. Participate and assist during audits for both Quality and Warehouse operation function Plan and coordinate customer/contractually required quality audits Maintain positive relationships with the programs, cross-functional program stakeholders, suppliers, customers, and government representatives. Compliance guidance for Inventory Support and Management, Packaging, Handling, Shipping and Transportation. Work with the customer on Quality requirements to aid customer and Raytheon needs Manage Customer Concerns (i.e. GCARS) and program customer complaints Able to travel at a minimum of 25%. Qualifications You Must Have
Typically requires a bachelor's degree in science, Technology, Engineering or Mathematics (STEM) and five (5) years of relevant experience in the areas below. Working experience with ISO 9001 and/or AS9100 Quality Management Systems. Working experience translating external and internal requirements and command media. Experience building interpersonal and business relationships Experience interpreting and validating hardware against drawing requirements Experience conducting audits, monitoring/leading Root Cause & Corrective Action (RCCA). Experience working independently with minimal direction. Working experience using PRISM, cPDM, RCAS tools Experienced partnering with USG customer The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer
Experience with contract requirements and compliance. Experience with procurement process and supplier requirement flow down, supplier engagement discussions of Q-notes and Drawing requirements, supplier nonconformances, Rework/Repair disposition, Return-to-Vendor process. Experience using Corrective Action Systems RCAS, NetInspect, and other quality/logistic resources. Experience in hardware validation and verification Experience achieving goals and striving for continuous improvement. Experience with Process Re-invention Integrating Systems for Manufacturing (PRISM) or SAP. Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention. Experience communicating verbally and in written communications and networking with other stakeholders and customers What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
Join our team as a Program Quality Lead supporting the Land & Air Defense Systems (LADS)-Product Support (PS) business involving depot repair & maintenance and logistics solutions for Patriot ESM (Engineering Service Memorandum) program at Huntsville, AL. The selected candidate will have a dual role as the Quality lead and Compliance Guide for Warehouse operations for this program, driving robust quality culture, practices, and collaboration efforts. You will ensure the program meets all QMS Quality Management System requirements and maintain the current knowledge of Raytheon's Command Media for Policies and procedures to effectively implement it for both Quality and Warehouse operations functions. The role will lead Quality aspects from Program Proposal stage to completing all the contractual deliveries working with the cross functional team. You will act as the voice of the customer to independently assure mission success. Some travel (25%) may be required to oversee activity at field sites. This is an "Onsite" role based in Huntsville, Alabama What You Will Do
Interface with the program teams, customers, and cross-functional organizations, aiding technical quality performance and ensuring compliance with contractual requirements. Interpret command media and ensure compliance in work being performed at the site. Stay current with STAGES / Harmonized processes Monitor, lead Root Cause & Corrective Action (RCCA) activities and ensure effective RCCA. Support in Program Quality Planning tasks such as proposals, budget tracking and EAC. Perform incoming, in-process and outbound verification against drawing requirements as well as system validations both onsite and in the field with customers. Participate and assist during audits for both Quality and Warehouse operation function Plan and coordinate customer/contractually required quality audits Maintain positive relationships with the programs, cross-functional program stakeholders, suppliers, customers, and government representatives. Compliance guidance for Inventory Support and Management, Packaging, Handling, Shipping and Transportation. Work with the customer on Quality requirements to aid customer and Raytheon needs Manage Customer Concerns (i.e. GCARS) and program customer complaints Able to travel at a minimum of 25%. Qualifications You Must Have
Typically requires a bachelor's degree in science, Technology, Engineering or Mathematics (STEM) and five (5) years of relevant experience in the areas below. Working experience with ISO 9001 and/or AS9100 Quality Management Systems. Working experience translating external and internal requirements and command media. Experience building interpersonal and business relationships Experience interpreting and validating hardware against drawing requirements Experience conducting audits, monitoring/leading Root Cause & Corrective Action (RCCA). Experience working independently with minimal direction. Working experience using PRISM, cPDM, RCAS tools Experienced partnering with USG customer The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer
Experience with contract requirements and compliance. Experience with procurement process and supplier requirement flow down, supplier engagement discussions of Q-notes and Drawing requirements, supplier nonconformances, Rework/Repair disposition, Return-to-Vendor process. Experience using Corrective Action Systems RCAS, NetInspect, and other quality/logistic resources. Experience in hardware validation and verification Experience achieving goals and striving for continuous improvement. Experience with Process Re-invention Integrating Systems for Manufacturing (PRISM) or SAP. Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention. Experience communicating verbally and in written communications and networking with other stakeholders and customers What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.