Lakehouse Senior Living
Join to apply for the
Operations Specialist
role at
LakeHouse Senior Living 1 week ago Be among the first 25 applicants Join to apply for the
Operations Specialist
role at
LakeHouse Senior Living About LakeHouse Senior Living
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. Our company, built on our Pillars of Excellence, employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. About LakeHouse Senior Living
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. Our company, built on our Pillars of Excellence, employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Position Overview
Our community is seeking an
Operations Specialist
with a strong
sales and business development focus
to lead the community during leadership vacancies or critical business needs. This role is responsible for operational excellence, resident satisfaction, occupancy, and financial performance, while actively driving revenue growth through strategic sales and marketing initiatives. Responsibilities may vary depending on the communitys specific needs and time frame of assignment.
Key Responsibilities
Vision and Leadership:
Communicate a clear, resident-focused vision, modeling the mission and purpose of LakeHouse Senior Living. Inspire team members to provide exceptional service while achieving community sales and occupancy goals.
Sales & Business Development Focus
Develop, implement, and monitor sales strategies aligned with regional marketing and business objectives. Identify and cultivate relationships within the local community to drive new business and resident referrals. Maintain awareness of competitor pricing and offerings to optimize revenue and market position. Hold Sales Team Members accountable for key metrics, including quality calls, scheduled tours, and move-ins. Conduct daily standup meetings to review sales activity, occupancy, and at risk residents. Ensure consistent follow-up with prospective residents and referral sources.
Resident & Family Services
Engage with residents and families to gather feedback, strengthen relationships, and promote retention. Lead resident engagement initiatives and ensure the community exceeds survey benchmarks. Monitor resident referrals and proactively address occupancy risks.
Assisted Living / Memory Care Operations
Ensure compliance with state regulations, safety protocols, and quality care standards. Oversee administrative and care documentation. Promote excellence in resident care, wellness programs, and the SHINE program.
Financial Management
Drive occupancy and revenue growth by implementing effective sales strategies and marketing campaigns. Prepare and analyze budgets, monitor P&L, and manage expenses in line with financial goals. Maximize revenue opportunities while ensuring cost efficiency.
Supervisory & Team Leadership
Oversee department heads and team members, providing coaching on operational excellence and sales performance. Assist in hiring, training, and mentoring to build a high-performing team. Foster a culture of accountability, teamwork, and resident-focused service.
Qualifications
Bachelors degree preferred; Business Administration, Hospitality, or Health-related field ideal. Minimum of three years managerial experience in senior living, healthcare, or hospitality. Demonstrated success in sales, business development, and revenue growth. Experience managing budgets, operations, and team performance. Administrator license/certification may be required per state. Willingness to travel or spend extended periods at assigned communities.
We Offer Rewarding Career Opportunities, Including
Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program
Why LakeHouse Senior Living?
Be part of a growing company recognized for excellence, where your leadership directly impacts resident lives and community success.
EOE D/V
JOB CODE: 1003886
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Part-time Job function
Job function
Management and Manufacturing Referrals increase your chances of interviewing at LakeHouse Senior Living by 2x Sign in to set job alerts for Operational Specialist roles.
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Operations Specialist
role at
LakeHouse Senior Living 1 week ago Be among the first 25 applicants Join to apply for the
Operations Specialist
role at
LakeHouse Senior Living About LakeHouse Senior Living
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. Our company, built on our Pillars of Excellence, employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents. About LakeHouse Senior Living
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio, and Michigan. Our company, built on our Pillars of Excellence, employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Position Overview
Our community is seeking an
Operations Specialist
with a strong
sales and business development focus
to lead the community during leadership vacancies or critical business needs. This role is responsible for operational excellence, resident satisfaction, occupancy, and financial performance, while actively driving revenue growth through strategic sales and marketing initiatives. Responsibilities may vary depending on the communitys specific needs and time frame of assignment.
Key Responsibilities
Vision and Leadership:
Communicate a clear, resident-focused vision, modeling the mission and purpose of LakeHouse Senior Living. Inspire team members to provide exceptional service while achieving community sales and occupancy goals.
Sales & Business Development Focus
Develop, implement, and monitor sales strategies aligned with regional marketing and business objectives. Identify and cultivate relationships within the local community to drive new business and resident referrals. Maintain awareness of competitor pricing and offerings to optimize revenue and market position. Hold Sales Team Members accountable for key metrics, including quality calls, scheduled tours, and move-ins. Conduct daily standup meetings to review sales activity, occupancy, and at risk residents. Ensure consistent follow-up with prospective residents and referral sources.
Resident & Family Services
Engage with residents and families to gather feedback, strengthen relationships, and promote retention. Lead resident engagement initiatives and ensure the community exceeds survey benchmarks. Monitor resident referrals and proactively address occupancy risks.
Assisted Living / Memory Care Operations
Ensure compliance with state regulations, safety protocols, and quality care standards. Oversee administrative and care documentation. Promote excellence in resident care, wellness programs, and the SHINE program.
Financial Management
Drive occupancy and revenue growth by implementing effective sales strategies and marketing campaigns. Prepare and analyze budgets, monitor P&L, and manage expenses in line with financial goals. Maximize revenue opportunities while ensuring cost efficiency.
Supervisory & Team Leadership
Oversee department heads and team members, providing coaching on operational excellence and sales performance. Assist in hiring, training, and mentoring to build a high-performing team. Foster a culture of accountability, teamwork, and resident-focused service.
Qualifications
Bachelors degree preferred; Business Administration, Hospitality, or Health-related field ideal. Minimum of three years managerial experience in senior living, healthcare, or hospitality. Demonstrated success in sales, business development, and revenue growth. Experience managing budgets, operations, and team performance. Administrator license/certification may be required per state. Willingness to travel or spend extended periods at assigned communities.
We Offer Rewarding Career Opportunities, Including
Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms Employee Assistance Program
Why LakeHouse Senior Living?
Be part of a growing company recognized for excellence, where your leadership directly impacts resident lives and community success.
EOE D/V
JOB CODE: 1003886
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Part-time Job function
Job function
Management and Manufacturing Referrals increase your chances of interviewing at LakeHouse Senior Living by 2x Sign in to set job alerts for Operational Specialist roles.
Chicago, IL $69,000.00-$86,000.00 1 day ago Chicago, IL $70,000.00-$80,000.00 3 hours ago Downers Grove, IL $80,000.00-$90,000.00 1 week ago Chicago, IL $50,000.00-$60,000.00 3 weeks ago Greater Chicago Area $75,000.00-$100,000.00 2 hours ago Chicago, IL $45,000.00-$80,000.00 1 month ago Chicago, IL $55,000.00-$65,000.00 1 week ago Operations Associate, Wrigleyville, #182
Strategy and Operations Associate, gTech Go-To-Market
Chicago, IL $96,000.00-$138,000.00 1 day ago Chicago, IL $50,000.00-$70,000.00 3 weeks ago Chicago, IL $37,000.00-$54,000.00 5 days ago Oakbrook Terrace, IL $59,300.00-$86,000.00 2 weeks ago Site Leader, Amazon Last Mile- Operations
Site Leader, Amazon Last Mile- Operations
Chicago, IL $55,000.00-$60,000.00 1 week ago Chicago, IL $50,000.00-$55,000.00 3 weeks ago Operations Associate (Full-Time) - Oakbrook Center
Oakbrook Terrace, IL $15.00-$17.00 2 weeks ago Chicago, IL $161,400.00-$242,200.00 1 day ago Customer Success and Operations Associate
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr