Jobright.ai
Join to apply for the
Junior Application Support Analyst
role at
Jobright.ai 1 day ago Be among the first 25 applicants Join to apply for the
Junior Application Support Analyst
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Cornerstone Systems is a premier transportation company in the United States, specializing in comprehensive transportation and logistics solutions. The Application Support Analyst will support business system users, troubleshoot applications, develop reporting solutions, and ensure systems run smoothly while collaborating with internal and external teams. Responsibilities: • Support company software applications, including but not limited to: Our Transportation Management System (TMS), Accounting applications such as Microsoft Great Plains, Document Management application, and Reporting and Data Visualization tools like SSRS and Power BI. • Responsible for monitoring, responding to, and prioritizing open service requests submitted through an incident management system • Responsible for troubleshooting and resolving application or infrastructure and integration issues. • Escalate alerts that cannot be resolved, if needed. • Identify opportunities for process improvement and contribute to departmental initiatives • Develop scripts, services or applications that automate repeatable manual tasks • Documenting the technical processes around application support, as required • Work collaboratively with internal customers, team members and vendors on change requests, managing issues and establishing priorities • Ensure the performance of daily health checks of the applications • Responsible for User setup and administration in multiple systems • Provide after-hours and/or weekend emergency support, as needed • Implement and maintain RESTful and SOAP APIs for integration between internal systems and third-party platforms • Utilize AI-powered tools and automation to improve workflows, reduce manual effort, and increase support efficiency • Promote and display Cornerstone’s Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied • Regular and reliable in-office attendance expected • Other work-related duties as assigned by supervisor/manager Qualifications: Required: • Minimum Bachelor’s Degree in Information Systems Technology, Computer Sciences or related field • 2+ Years of Prior hands-on knowledge and experience working in an applications support and/or applications development environment required • Hands-on Experience with C#, PHP, Java, and SQL in Microsoft SQL and MySQL databases • Knowledge of SQL in a Multiple-Database Environment • Experience with Microsoft SSRS/Power BI report design and creation • Must know how to work within Windows OS and be proficient with Microsoft Office Applications, including: Excel, VBA, Outlook, Access and Word • Working knowledge of API architecture, design, and integration (REST, SOAP, JSON, XML) • Must be well-organized, able to multi-task and manage time-sensitive projects • Problem-Solving: Understanding the root cause and offer solutions • Possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve application or infrastructure issues • Ability to work independently or within an in-person team environment, and/or cross-functionally with other departments and teams • Excellent customer service and interpersonal skills • Effective oral and written communication skills. Will require communicating complex concepts to others of various levels of seniority and/or technical competence Preferred: • Prior Experience as an Application Support Analyst preferred • Experience using AI or machine learning-enabled tools for troubleshooting, monitoring, or automating workflows is a strong plus • Knowledge of accounting processes and financial systems (and specifically Great Plains) preferred • Transportation or logistics industry experience preferred Company: Cornerstone Systems is a transportation company offering transportation and logistic solutions. Founded in 1997, headquartered in Memphis, Tennessee, USA, team size 51-200 employees, currently Growth Stage. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Application Support Analyst” roles.
Memphis, TN $75,000.00-$95,000.00 2 weeks ago Application Support Analyst, Entry Level
Application Support Analyst (Order to Cash Function)
Bartlett, TN $80,000.00-$95,000.00 2 weeks ago Memphis, TN $65,000.00-$77,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Junior Application Support Analyst
role at
Jobright.ai 1 day ago Be among the first 25 applicants Join to apply for the
Junior Application Support Analyst
role at
Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Cornerstone Systems is a premier transportation company in the United States, specializing in comprehensive transportation and logistics solutions. The Application Support Analyst will support business system users, troubleshoot applications, develop reporting solutions, and ensure systems run smoothly while collaborating with internal and external teams. Responsibilities: • Support company software applications, including but not limited to: Our Transportation Management System (TMS), Accounting applications such as Microsoft Great Plains, Document Management application, and Reporting and Data Visualization tools like SSRS and Power BI. • Responsible for monitoring, responding to, and prioritizing open service requests submitted through an incident management system • Responsible for troubleshooting and resolving application or infrastructure and integration issues. • Escalate alerts that cannot be resolved, if needed. • Identify opportunities for process improvement and contribute to departmental initiatives • Develop scripts, services or applications that automate repeatable manual tasks • Documenting the technical processes around application support, as required • Work collaboratively with internal customers, team members and vendors on change requests, managing issues and establishing priorities • Ensure the performance of daily health checks of the applications • Responsible for User setup and administration in multiple systems • Provide after-hours and/or weekend emergency support, as needed • Implement and maintain RESTful and SOAP APIs for integration between internal systems and third-party platforms • Utilize AI-powered tools and automation to improve workflows, reduce manual effort, and increase support efficiency • Promote and display Cornerstone’s Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied • Regular and reliable in-office attendance expected • Other work-related duties as assigned by supervisor/manager Qualifications: Required: • Minimum Bachelor’s Degree in Information Systems Technology, Computer Sciences or related field • 2+ Years of Prior hands-on knowledge and experience working in an applications support and/or applications development environment required • Hands-on Experience with C#, PHP, Java, and SQL in Microsoft SQL and MySQL databases • Knowledge of SQL in a Multiple-Database Environment • Experience with Microsoft SSRS/Power BI report design and creation • Must know how to work within Windows OS and be proficient with Microsoft Office Applications, including: Excel, VBA, Outlook, Access and Word • Working knowledge of API architecture, design, and integration (REST, SOAP, JSON, XML) • Must be well-organized, able to multi-task and manage time-sensitive projects • Problem-Solving: Understanding the root cause and offer solutions • Possess detailed knowledge of multiple systems, as well as an in-depth understanding of the functionality for these systems to troubleshoot and resolve application or infrastructure issues • Ability to work independently or within an in-person team environment, and/or cross-functionally with other departments and teams • Excellent customer service and interpersonal skills • Effective oral and written communication skills. Will require communicating complex concepts to others of various levels of seniority and/or technical competence Preferred: • Prior Experience as an Application Support Analyst preferred • Experience using AI or machine learning-enabled tools for troubleshooting, monitoring, or automating workflows is a strong plus • Knowledge of accounting processes and financial systems (and specifically Great Plains) preferred • Transportation or logistics industry experience preferred Company: Cornerstone Systems is a transportation company offering transportation and logistic solutions. Founded in 1997, headquartered in Memphis, Tennessee, USA, team size 51-200 employees, currently Growth Stage. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Industries Software Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for “Application Support Analyst” roles.
Memphis, TN $75,000.00-$95,000.00 2 weeks ago Application Support Analyst, Entry Level
Application Support Analyst (Order to Cash Function)
Bartlett, TN $80,000.00-$95,000.00 2 weeks ago Memphis, TN $65,000.00-$77,000.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr