Idaho Division of Human Resources
State Police Dispatcher - North
Idaho Division of Human Resources, Coeur D Alene, Idaho, United States, 83814
State Police Dispatcher - North
Posting Begin Date: 2025/09/16
Posting End Date: 2025/10/17
Work Type: Full Time
Location: Coeur d'Alene, ID, United States
Minimum Salary: 21.29
Maximum Salary: 21.29
Pay Rate Type: Hourly
Description
Idaho State Police Dispatcher, rarely seen but always heard.
After successful completion of probation (approximately six months), dispatchers are eligible for pay increases via the ISP CHOICE Program.
Lateral Hires: Lateral transfers from other agencies need to apply under this announcement. Current Law Enforcement Dispatchers with at least three years of dispatch experience may be eligible for a higher entry salary.
PLEASE NOTE: The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening. Please review the ISP Drug Policy and ISP Grooming and Appearance Standards here (https://isp.idaho.gov/careers/qualifications-2/) .
All Regional Communications Officer Positions require shift work. This includes a requirement to work weekends, holidays, and nights on a rotating basis. The Regional Communications Center is required to be staffed 24 hours a day, 7 days a week, 365 days a year. This will require overtime to ensure all shifts are staffed.
Benefits
Holiday Pay
Shift Differential
Overtime (accrued and potentially paid out)
Vacation and Sick leave accruals
Competitive medical, vision and dental benefits
PERSI Retirement under Rule of 80 with additional options of 401K / 457
Life insurance
Work with a variety of State and Federal agencies
Idaho State Police
Idaho Fish and Game
Idaho Transportation Department
Bureau of Land Management
Probation and Parole
Forest Service
EXAMPLE OF DUTIES:
Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
Obtain information about incidents and determine action to take
Dispatch necessary personnel using radio or telephone
Verify location and status of officers to ensure their safety
Direct emergency vehicles to ensure effective handling of emergency situations
Coordinate incidents through to completion
Complete and file information such as wrecker lists and radio, telephone, and teletype logs by using or operating a computer-aided dispatch (CAD) system
Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems
Responsible for decision making/problem solving while maintaining control in crisis emergency situations
Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy
Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
MINIMUM QUALIFICATIONS:
Experience conducting and documenting fact-finding interviews
Experience reading, writing, and speaking English proficiently
Reading and interpreting detailed information
Entering and retrieving data from a computer
Acquire valid CPR certification within first year
Skill in typing 50 net words per minute or its equivalent on data entry devices.
Physical ability to hear and understand messages received in person, or transmitted via radio, computer and/or telephone
Benefits:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].
Preference may be given to veterans who qualify under state and federal laws and regulations.
Posting Begin Date: 2025/09/16
Posting End Date: 2025/10/17
Work Type: Full Time
Location: Coeur d'Alene, ID, United States
Minimum Salary: 21.29
Maximum Salary: 21.29
Pay Rate Type: Hourly
Description
Idaho State Police Dispatcher, rarely seen but always heard.
After successful completion of probation (approximately six months), dispatchers are eligible for pay increases via the ISP CHOICE Program.
Lateral Hires: Lateral transfers from other agencies need to apply under this announcement. Current Law Enforcement Dispatchers with at least three years of dispatch experience may be eligible for a higher entry salary.
PLEASE NOTE: The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening. Please review the ISP Drug Policy and ISP Grooming and Appearance Standards here (https://isp.idaho.gov/careers/qualifications-2/) .
All Regional Communications Officer Positions require shift work. This includes a requirement to work weekends, holidays, and nights on a rotating basis. The Regional Communications Center is required to be staffed 24 hours a day, 7 days a week, 365 days a year. This will require overtime to ensure all shifts are staffed.
Benefits
Holiday Pay
Shift Differential
Overtime (accrued and potentially paid out)
Vacation and Sick leave accruals
Competitive medical, vision and dental benefits
PERSI Retirement under Rule of 80 with additional options of 401K / 457
Life insurance
Work with a variety of State and Federal agencies
Idaho State Police
Idaho Fish and Game
Idaho Transportation Department
Bureau of Land Management
Probation and Parole
Forest Service
EXAMPLE OF DUTIES:
Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
Obtain information about incidents and determine action to take
Dispatch necessary personnel using radio or telephone
Verify location and status of officers to ensure their safety
Direct emergency vehicles to ensure effective handling of emergency situations
Coordinate incidents through to completion
Complete and file information such as wrecker lists and radio, telephone, and teletype logs by using or operating a computer-aided dispatch (CAD) system
Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems
Responsible for decision making/problem solving while maintaining control in crisis emergency situations
Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy
Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
MINIMUM QUALIFICATIONS:
Experience conducting and documenting fact-finding interviews
Experience reading, writing, and speaking English proficiently
Reading and interpreting detailed information
Entering and retrieving data from a computer
Acquire valid CPR certification within first year
Skill in typing 50 net words per minute or its equivalent on data entry devices.
Physical ability to hear and understand messages received in person, or transmitted via radio, computer and/or telephone
Benefits:
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].
Preference may be given to veterans who qualify under state and federal laws and regulations.