State Police Dispatcher - North Job at State of Idaho in Coeur d'Alene

Overview

State Police Dispatcher - North role at State of Idaho. Idaho State Police Dispatcher, rarely seen but always heard.

After successful completion of probation (approximately six months), dispatchers are eligible for pay increases via the ISP CHOICE Program. Lateral Hires: Lateral transfers from other agencies need to apply under this announcement. Current Law Enforcement Dispatchers with at least three years of dispatch experience may be eligible for a higher entry salary. Please note: The successful applicant will be required to complete a background investigation and polygraph examination, which includes drug screening. Review the ISP Drug Policy and ISP Grooming and Appearances Standards here.

All Regional Communications Officer Positions require shift work, including weekends, holidays, and nights on a rotating basis. The Regional Communications Center is staffed 24/7/365. Overtime may be required to ensure all shifts are staffed.

Benefits

• Holiday Pay
• Shift Differential
• Overtime (accrued and potentially paid out)
• Vacation and Sick leave accruals
• Competitive medical, vision and dental benefits
• PERSI Retirement under Rule of 80 with additional options of 401K / 457
• Life insurance

Work with a variety of State and Federal agencies

• Idaho State Police
• Idaho Fish and Game
• Idaho Transportation Department
• Bureau of Land Management
• Probation and Parole
• Forest Service

Example Of Duties

• Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
• Obtain information about incidents and determine action to take
• Dispatch necessary personnel using radio or telephone
• Verify location and status of officers to ensure their safety
• Direct emergency vehicles to ensure effective handling of emergency situations
• Coordinate incidents through to completion
• Complete and file information such as wrecker lists and radio, telephone, and teletype logs by using or operating a computer-aided dispatch (CAD) system
• Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems
• Responsible for decision making/problem solving while maintaining control in crisis emergency situations
• Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy

Minimum Qualifications

• Experience conducting and documenting fact-finding interviews
• Experience reading, writing, and speaking English proficiently
• Reading and interpreting detailed information
• Entering and retrieving data from a computer
• Acquire valid CPR certification within first year
• Skill in typing 50 net words per minute or its equivalent on data entry devices
• Physical ability to hear and understand messages received in person, or transmitted via radio, computer and/or telephone

Benefits (additional information)

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit the Idaho Department of Administration Benefits page.

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on protected status. Reasonable accommodations are available in the recruitment process. If you require an accommodation, contact the Idaho Human Resources office at 208-334-2263 or ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.

Seniority level

• Entry level

Employment type

• Other

Job function

• Other, Information Technology, and Management

Industries

• Government Administration